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February 5, 2025 53 mins

In this episode of Let's Talk Dispatch, we’re joined by Stephen Sutton, a Senior Telecommunicator with over 30 years in public safety. Stephen shares his journey through EMS, Corrections, and 911, shedding light on how these experiences shape his approach to leadership and managing change.

We explore the constant evolution of 911 centers—from staffing challenges to the impact of AI—and discuss strategies for navigating these transitions effectively.

Don’t miss this insightful conversation about adapting to change and fostering resilience in emergency communications.


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