You dial 9-1-1 and are connected with an operator. You explain your situation and are informed help will be on the way. The minutes tick by and no police, fire, or EMS arrive on scene; have you been shortchanged? Did you call get cancelled accidentally? The most likely scenario is that your call was determined to be not as emergent as another call going on in the city. But why has this happened? This week we discuss the concept behind prioritization of emergency calls.
As always, if you have any questions or comments on the show, or you would like to connect with us, please send us an email to LifeLine911Podcast@gmail.com.
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