00:46 – Introducing today’s guest, David Behr
00:57 – David speaks to his role at USPI
01:38 – David’s background in business intelligence
04:19 – What business intelligence means to David
05:13 – David’s first successful integration of business intelligence
08:50 – The value of business intelligence and survey dashboards
11:22 – The Greenfield Business Intelligence Account
14:56 – How the surgery centers at USPI operate
16:47 – Quick wins for David
21:09 – Constantly moving on to new projects
23:13 – The decision to focus on the clinical side of business intelligence
25:59 – Other factors that influence individual clinical cases
27:13 – How David was able to track results from facilities who used the dashboard
27:53 – Feedback from physicians who have utilized the dashboard
29:25 – The behavioral response to business intelligence
30:41 – David’s recent collaboration with high school athletes
33:23 – The next phases of business intelligence
37:09 – David’s ultimate goal for business intelligence
EPISODE QUOTES
“My passion in B.I. now is much more on the visualization side versus the static report side.” (07:13)
“Through the ‘What if?’ they’d also be able to look at if they noticed that their drug and med expense happened to be red each month, they can click on it and it would take you to a whole nother screen that was all the best practices that were collected around drugs and meds.” (20:19)
“We’re kinda working on a better way to manage, ‘How do we get those best practices rolling in?’” (22:49)
“What we’ve done is we’ve actually broken these cases out into that level on granularity that I can look at ACL with knee scope and then I would only be looking at cases that did an ACL and a knee scope.” (26:31)
“I think it makes a difference if the people out there who are driving a business know that they’re being tracked and held accountable to what they’re doing.” (29:52)
“So, we’ll have a dashboard we built for the facility, but then we have the exact same one built where you can roll up the numbers to the region, roll up the numbers to the market President so they’ve got visibility as well now which I think at the end of the day helps everybody. ” (30:27)
LINKS MENTIONED
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com