00:47 – Introducing today’s guest, Don Woods
01:04 – Don speaks to his role at ARI
02:34 – Telematics explained
05:50 – What business intelligence means to Don
07:19 – How business intelligence has evolved at ARI over the years
09:48 – Don speaks to the vendor management dashboard solution that ARI created
14:48 – Meeting customer needs
15:30 – Measuring the results of this business intelligence dashboard solution
16:23 – Challenges ARI has faced while doing business in Germany
18:28 – The role of analytics
19:11 – The Fleet Health Card
23:19 – How Don and ARI built the algorithm necessary to build their predictive model
25:25 – Customer reactions to the new data tools that ARI is developing
26:47 – The prescriptive and human element of business intelligence
31:28 – Other ways to differentiate through vertical markets
33:25 – Future plans for telematics
36:31 – Remarketing
37:42 – What Don believes the ultimate goal for business intelligence will be
41:54 – Don speaks to other technologies such as artificial intelligence
EPISODE QUOTES
“Really what it [business intelligence] means to me is what it kinda says on the tin, right? It really is generating intelligence for the business. So it’s really about using data to drive good business decisions.” (06:05)
“All of a sudden it starts to snowball. Once you start gaining that competency, then you start to see lots and lots of different areas where this happens, where you’re able to use the data to make and find nuggets of information.” (25:04)
“It’s kinda like brushing your teeth. If you didn’t brush your teeth for twenty years but then you brushed today, you’re compliant with brushing your teeth. But the damage has been already done. ” (28:45)
“You’re starting to see that there’s more data crunching and there’s more strategic thinking around data being done across all areas of organizations.” (38:22)
“It’s really a fun space, this automotive and telematics space, to be involved in right now.” (44:26)
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