Episode Transcript
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Kelli Green (00:00):
Hey everyone,
welcome back to another episode
of the Live Better Podcast withCentric.
I'm Kelli Green, your host, andI'm glad that you're tuning in.
Each month, we're bringing youreal conversations, helpful tips
and inspiring stories, allfocused on helping you live
better, not just financially,but in every part of your life.
So if you're not alreadysubscribed, go ahead and hit
that button so you never miss anepisode.
(00:22):
Today we are turning up theheat, but not on your utility
bill.
With me today is AJ and Keithof Faith Heat and Cool.
We're diving into all thingshome energy tips and tools to
stay cool this summer, whetheryou own a home, rent or you just
want to keep things chill.
This one's for you, so let'sget into it All right.
(00:42):
Well, guys, thanks so much forbeing here today.
This is so great.
We're honored that you haveentrusted us with your
relationship and this is justgreat.
So I'm excited.
AJ, Kalynda, with businessservices, has just spoke volumes
about the relationship that youguys have developed, and and
we're just excited to have youguys here.
Keith, this is great.
(01:03):
We're so excited that y'all arehere.
And so, listen, this is thefirst time you guys have ever
been on our podcast and I'd loveto know a little bit about how
the two of you guys cametogether for Faith Heat and Cool
.
Tell us about it.
AJ Chase (01:28):
Well, I seen him on
the side of the road needing
some work.
No, so I had a business and uh,fire business, Chase H eating
and Cooling , and he had EliteHeat and Air and uh, he had
always just been a really just areally nice guy.
Just uh, we worked togetherreally well.
Um, money between us was neveran issue.
When I did a job he'd say, hey,just take what you want.
Vice versa, we never had anykind of an issue, so kind of a
guy thing.
We kind of decided, hey, weneed to come together, and
that's a very long story short.
(01:48):
But in the end game we gottogether and we made a habit for
God.
So that's why we're together.
Kelli Green (01:55):
I love it.
So you guys have come togetherthrough faith, literally, and
heat and air, so that's reallyawesome.
I love, love, love that.
So how long have you guys beenin the business?
Keith Bamburg (02:07):
I started doing
heating and air when I was about
19.
So this has been, oh God, 21years now, until I age a little
bit.
That's okay, I've been around 20years.
AJ Chase (02:18):
Probably the same.
.
I started out with my dad.
I was probably 14, 15, and Iwent to work for a cheeseburger,
so that's what I worked for.
So we've been doing it probablythe same, probably 20 years.
Kelli Green (02:28):
, that's wonderful.
Well, it's great here in ourarea to have experts of people
who are of faith and who knowwhat's happening and will be
truthful and honest, because Ithink that we can all attest to
situations that might have gonesouth, maybe when people put
profits above people, and sothat's how I think that we're so
similar as a credit union.
I'm not sure if you guys haveever even heard of this, but our
(02:50):
whole how credit unions cameabout was people helping people,
and that's like this old adagethat we have just subscribed to
from the very beginning, and soI'm just thankful for partners
like you guys that we cancertainly refer to our members
when they may have a situation,and here in the South it's hot,
I mean, we're just getting thesummer kicked off right.
(03:13):
And so it's been really hot.
It's already what this?
I think it's here in the earlymonth of June.
You know it's already.
We've seen a hundred degrees.
Yeah, it's just crazy.
Keith Bamburg (03:22):
We've had a
hundred again.
Yeah, it was yesterday was.
We've had 100 again, haven't we?
Kelli Green (03:24):
Yeah, it was,
yesterday was 100.
We were driving from Shreveport, not quite in this particular
area, but my car now my car readit was 100 degrees you know, if
the car says it, it's true.
There you go, there you go, so Ilove it.
Well, listen, there's a lot ofcool things puts us in a bind,
(03:50):
but right now we can't evenrelate to that Well.
So I really would love for usjust to take a moment and talk
about a few things.
We want to bust some energymyths with the summer heat, so,
guys, just crank it out for me.
Tell me what you think.
So I want to know these tipsthat we may share.
But does it really work?
Okay, so does cranking down thethermostat way down cool your
(04:11):
house faster, or is that just asouthern tall tale?
AJ Chase (04:15):
I mean, it's a little
bit crazy.
Keith Bamburg (04:18):
You get a call
that it's 70 in here.
I bumped it down to 60, andit's not blowing any colder.
It's not going to make it blowany colder.
It's not going to make it blowany colder, it's a light switch,
basically on and off.
One degree below thetemperature in the house is the
same as bumping at 25 degreesbelow the setting.
AJ Chase (04:32):
You mean to tell me,
if I set it to 60, it's not
going to blow like 40 degree airdude, Come on man.
I told you that, yeah, come on,ain't that the way it's supposed
to work?
The colder.
It's not so.
And a lot of people getconfused, right?
Because our cars and truckscome with a dial that you turn
your dial down in your truck andit says, hey, the colder you go
(04:52):
, the colder that air feels, andthat's how they correlate that
to their home AC system.
And it's not the same.
So just adjust it down to thetemp that you want to keep it at
.
Keep it there, I promise you.
Kelli Green (05:02):
It's not getting
any colder by just your
thermostat yeah, so you thinkit's more energy efficient than
to maintain, say, a certaintemperature throughout the day,
even if you're at work or whathave you?
AJ Chase (05:12):
yes, damn definitely
yeah, and I would say, um, keep
it at a temperature that you'recomfortable with.
If you're going to bump it up alittle bit, bump it, but no
more than two to three degrees,yeah.
Kelli Green (05:22):
So I love that.
So you know, and everybody hastheir own certain sweet spot,
that temperature, that I thinkis just perfect, you know.
And so, oh my gosh, how aboutyou.
Our house is 68 oh, my source,okay, and like he's talking
about.
Keith Bamburg (05:39):
If we leave our
house for two or three days, it
goes.
Goes like 71.
We're not going to 78 becauseto maintain that 71 is cheaper
than when we get home to bring ahouse from 78 to 70.
Kelli Green (05:50):
So you guys can
confirm that when you crank it
all the way up just while you'reaway and then you come back
into your home and you crank itway down, it's more costly to do
that as opposed to just kind ofmaintaining a one to three
degree temp throughout your day?
Definitely, wow, well there soquestion.
So is it true that ceiling fanscool a room even when no one is
(06:16):
in it?
AJ Chase (06:17):
Ceiling fans don't
cool anything.
Ceiling fans move air.
That's it.
That's it.
There's no air conditioningbehind it and it feels good.
It's just like when you rollthe window down in your truck it
feels good, the wind feels good, but yeah, that's just moving
the same temperature.
Keith Bamburg (06:31):
It's moving the
temperature air.
That's all we're doing.
Kelli Green (06:36):
Okay, so we'll move
on to this one.
So does closing vents in unusedrooms save energy or does it
actually strain your system?
AJ Chase (06:42):
Do you want to make an
AC man have a heart attack?
Kelli Green (06:46):
We don't.
AJ Chase (06:48):
That strains the
system bad yeah because so when
we design systems and you wantto elaborate on that when we
design, we have to design to theairflow for the efficiency.
So there's actually a chartthat we have to go by for new
construction that says, hey,this room needs exactly this
(07:08):
much airflow and this room needsexactly this much airflow, and
then, uh, by closing one ofthose vents, you're restricting
your system, losing efficiency,and it's you've imbalanced this
whole system that we've.
We've probably, frankly, spentsome time.
Keith Bamburg (07:22):
Yeah, you can
actually dump cold, more colder
air to this room.
That's where you get sweatyducks and everything else as
well, so oh, wow.
Kelli Green (07:29):
So then that turns
into could be mold and all other
sort of things, wow, okay.
So cracking the myth on a fewthings.
So we want to maintain acertain degree all the time, one
to three degrees difference.
And then, of course, yeah, andleave it alone, don't mess with
it, let them blow.
Let us mess with it, don't letyet.
Yes, so in something like thatyeah, well, tell us about that.
(07:50):
What is that?
What does that look like?
Keith Bamburg (07:53):
uh, we have a
they call a cfN meter where we
come out and if somebody has notset your ducts right to your
room or to your house, we comeout and take an airflow
assessment and then we canresize the ducts or adjust your
dampers Like people shut off100%, they just.
They don't need to be shut off,they can be adjusted to.
AJ Chase (08:13):
And I'll get a little
even more technical here on the
technical aspect.
You know, when it comes to that, there's like J-load
calculations which we have tohave for any new construction.
So that takes intoconsideration and it's a big
myth about air conditioning thatthat's what cools your house.
But you take in your windowsand doors, you take in your
insulation and they have, like Icall it, a u factor for the
(08:37):
windows and doors.
They have an r value forinsulation.
They have a sear rating foryour, for your ac.
Take all that into account withyour cfms, which is, uh, your
airflow for your ac, andcalculate it into it's.
It's very technical, verysciencey, but there's a method
behind it.
And I would say, if you'regoing to shut your registers,
have an AC company and we wouldlove to do it for you.
(08:59):
It's faith-eating, cool.
But we could come in andinstall dampers, as he was
talking about, and mentionedthat we can adjust that airflow
at the source versus at yourregister.
Because what's going to happenwhen you shut that off?
You're going to seecondensation, you're going to
see it sweating and dripping andit's going to be, it's going to
get aggravating.
Kelli Green (09:23):
So leave them alone
, and not over time.
My gosh, can you imaginesetting in with mold and what
that could bring on, my goodness?
So that's great.
This is such good information.
So now we've talked about somethings that maybe don't work.
Let's maybe think about someexpert hacks that do work.
Okay, all right.
So what's one simple changethat homeowners can make today
that will surprise them with howeffective it really is?
AJ Chase (09:44):
I'm going to take this
second to plug in maintenances.
Yeah, you have to.
Keith Bamburg (09:49):
You have to have
a maintenance.
I mean we prefer you to haveours, but you have to be on a
maintenance program changingfilters, washing coils.
I mean people don't even knowtheir AC coils need to be washed
and cleaned.
You go up to 90% of them.
They're matted and it's justnot efficient for the system,
for your home cooling oranything.
Oh wow, you end up poppingmotors, capacitors, and just
(10:10):
simple maintenance can solve abunch of stuff.
AJ Chase (10:12):
And I ran into a guy
yesterday that we went on the no
service call You're going topay for it.
Whether you do the maintenanceor not, You're going to end up
paying for it.
But he said, and I quote myenergy bill last month was
$1,000.
And I do not want to call y'allbecause I didn't want to pay
for the repair.
Kelli Green (10:30):
So you're going to
pay one way or the other.
AJ Chase (10:31):
You're fixing to pay
the energy guy and you're going
to pay the man because becauseyou're not fixing to stay hot
for long.
Kelli Green (10:37):
I'm curious what
was the square footage of that
home having $1,000?
AJ Chase (10:44):
At least 2,000 square
feet to 2,500.
And it wasn't, but I would say,built in the 1980s.
Kelli Green (10:48):
Yeah.
AJ Chase (10:49):
So I mean it wasn't a
bad home.
I mean nine foot ceilings.
I mean it wasn't a bad home, Imean nine-foot ceilings.
I mean it gives you an idea ofwhat you're looking at.
Kelli Green (10:54):
Right, so there is
just a regular maintenance.
So tell us about that.
Like, what does regularmaintenance look like?
Something from your perspectiveand what you do really with
your own homes.
What do you think is like areally good plan?
Keith Bamburg (11:06):
We have two plans
that we offer.
We have just where we come outsummer and spring, or summer and
fall.
Sorry, we need to clean thecoils, change the filters, just
check everything, um.
And then we have the otherthree visits, so it's more.
We have commercial stuff.
Residential, yes, um, I don'tknow I would say that.
AJ Chase (11:26):
You know, if you're
just looking to get your units
cleaned out, you know, and it'sa no-bra topic for us I'm going
to charge you X amount ofdollars to come out and clean
your system versus, you know, a$15 a month plan, and that's you
pay more for Netflix.
You know why would you not payfor AC?
You know, and that's that'skeeping ahead of the game.
(11:47):
You pay for your oil changes inyour car.
You don't wait till your motorblows up before you go and
change your oil.
You keep your oil changed inyour car, and the same concept
applies to AC.
If you take care of it, it'lltake care of you.
And what that looks like for usis, you know, cleaning your
system is simple, Somethingthat's cleaning your cools,
outside cools Just taking awater hose and taking a chemical
treatment, boiling out the andliterally just taking the dirt
(12:10):
and ground from between thosefins and wash it so it can
breathe.
I mean, this is all.
It gets technical again, but Imean every little thing matters,
Every little small speck, likeyou mentioned, motor amps and
the electricity flow throughyour motors and through your
compressors and throughdifferent things.
It all takes into calculation.
Kelli Green (12:31):
So you guys offer
that maintenance plan, something
that's very simple.
They just give you a call andcan set that up pretty quickly.
Call their office and we canget you set up.
That's awesome.
I love it.
Okay, so what is a commonupgrade that most people
overlook but really shouldconsider?
Keith Bamburg (12:50):
Hmm, I'm going to
plug a UV light, that's what I
was about to say, some type ofsanitation system that a lot of
people don't know about.
They just a straight coolsystem and they don't have any
air purification.
When we go to uh yesterday Iwent to a maintenance you take a
panel door off and it's loadedwith mold on the inside.
We live in louisiana.
It is crazy.
So if you think about humidityin your system, cold and dark,
(13:12):
dark spaces or, in the summer,hot spaces you're going to have
mold, so you have to havesomething to combat that.
I would say a UV system or anair scrubber of some sort is a
must-have here, I think.
AJ Chase (13:26):
And it's not going to
do much for your energy but your
air quality.
You've got to think.
I mean you're breathing thisnaturally and if you have mold,
why not get ahead of it?
You've got to think I meanyou're breathing this naturally
and if you have mold, why notget ahead of it?
Everybody, you're going tofreak out when I take that air
conditioning panel off and showyou the mold.
You're going to be like oh myGod, am I breathing that?
Yes, you are.
Yes, you are.
Kelli Green (13:52):
You know, it's just
in your air quality.
Thinking about this with us,you know, from a cost
perspective, what is that?
What is that?
Something like that lookinglike for the cost for the
average home?
AJ Chase (14:03):
I would say, there
it's UV lights.
I mean, you're probably there.
I'd say, not even ten dollars.
Ten dollars a year to run.
I mean it's, it's nothing whenit comes to what it takes to run
a UV light.
I mean it's nothing when itcomes to what it takes to run a
UV light.
I mean, you're nothing when itcomes to that.
Kelli Green (14:18):
My goodness, that's
incredible.
It's just, it's so wild.
The little things really add upto be the big deal, right, kind
of like laying you up here inLouisiana that we talk about.
Okay, so talk through this.
Are there any smart home toolsor apps that can help manage
energy use more effectively?
You know, keith, I know youknow my husband very well.
(14:39):
He has an app for everything,so do tell us he has.
So all of the thermostats andso forth in our home are
operable from our phone.
Keith Bamburg (14:50):
That's what I was
about to go into the Sensi
smart thermostats.
Yeah, and y'all have them here.
We've installed them here atthe Sensei smart thermostats.
That's the only thing I canthink of app-wise that I would
lean towards and that would be amust-have for me is a smart
Sensei Wi-Fi thermostat.
Kelli Green (15:08):
So we've spoken a
lot about residential.
I'd love for us to get intotalking about that from a
commercial standpoint.
You're talking about thesedifferent digital programs or
products, things like the Sensithermostats and so forth.
How does that really benefit anorganization?
You know, I know we're notnecessarily probably the largest
company that you guys work with, but for us having that digital
(15:29):
thermostat managing in multiplecities has been very beneficial
.
But maybe talk throughsomething like that for our
commercial listeners who arelooking to be more energy
efficient.
AJ Chase (15:39):
Yes, I mean anything
that at your fingertip, with
technology, is going to be a lotmore energy efficient.
So when it comes to managingyour heat calculations and your
loads, that SINCI thermostat isgoing to be able to be all
controlled in one spot, oneprocess, and you're not going to
have to go to each individualthermostat.
Worry about, you know, sisterSusan over here, that's freezing
(16:01):
and she's got an issue.
You can really, from acorporate standpoint, keep your
AC under lock and key, versusthe old style actual lock and
key.
Kelli Green (16:11):
Yes.
AJ Chase (16:12):
You know, and you
don't have to worry about your
uh consumers or your uh, youremployees coming and bumping
this down, saying, well, I wastoo hot, I bumped it up to 78,
you could keep it managed, and alot of times, um, and I and I
get it, we're all differentnatured but being able to
control that from one spot isessential.
You have to have that and theyeven make sensors.
(16:33):
Um, these thermostats havesensors to be able to be, and
when it comes to corporationsand it comes to commercial and
industrial standards, we can getas technical as having
registers and vents and sensorsin each room, individualized to
where you can have, if it is anissue where Sister Susan is
upset with her temperature inher room, if it is an issue
where Sister Susan is upset withher temperature in her room,
(16:55):
you don't have to control fromone central thermostat, you can
control from each individualsensor.
Oh wow.
And each individual room can bethat can be accommodated to
adjust to their temperature, towhere they're comfortable,
because, let's face it, you'rein the same business of live
better.
You have to have a good attitudeto be at work I mean in a good
(17:15):
work environment and includes mebeing comfortable, that's right
.
I'm not going to be hot, youknow I'm not going to be cold.
So, yes, simple, simple as that.
That a lot of people don't know, that's even available to them.
Um, as simple as a sensor and,uh, maybe some airflow
adjustment could really justmake your employees a lot
happier I love that that it'salso for a commercial.
Keith Bamburg (17:35):
If you have them,
we'd like to plug in our
information into that thermostat, so if something goes wrong you
don't even have to know aboutit.
It's going to alert us.
Oh, that's nice, so that's ahuge benefit.
If that system loses power itsenses the cooling leg breaks or
something like that it's goingto let us know.
It sends us a notification.
Kelli Green (17:54):
What I love about
you mentioning that too is with
Faith, heat and Air.
I think it is so, so importantthat you're saying
accountability is critical toyou guys.
Oh, yeah, yeah.
And as a business partner, thatis something.
You build trust with people andyou ensure hey, you guys have
installed these systems.
The maintenance is important,as we've discussed today, and
(18:18):
sometimes business owners aren'tnecessarily.
They don't have the time per sejust to focus on that.
You know one particularsituation and you guys just have
a reputation for beingaccountable, making sure that
those systems are runningefficiently and as best as
possible.
So I appreciate that.
Thanks for mentioning that.
That is outstanding.
Our listeners who may have aneed.
Thanks for mentioning that.
That is outstanding.
Our listeners who may have aneed.
We know the hot months are hereand you walk outside and you're
(18:39):
sweating, no doubt for sure,but I would just really love for
you guys to check them out.
Faith, heat and Cool this is it, this is the business to really
connect with, and so tell us.
So how might we be able toreach out to you guys?
How?
AJ Chase (18:54):
can we contact you?
Well, there's social media.
You can find us on Facebook.
You can find us through the webat faithheatandcoolcom.
Very simple, we have an officenumber 318-777-COOL or 777-2665.
You can find us, like I said,online Facebook Pretty much.
If there's a way to get a holdof us, you I said online
Facebook pretty much.
(19:15):
If there's a way to get a holdof us, you're going to find it
there.
Kelli Green (19:17):
Perfect, I love it.
So tell us a little bit too.
As far as like the area and thecoverage area that you guys
offer, how far do y'all?
What's your boundary lines?
I'm better with you guys.
You're like wherever.
Keith Bamburg (19:30):
We'll call us
we're coming when we started.
I don't think we're going tohave a boundary line.
So do you want us there?
We're coming more or less andwe'll get a.
I don't know, we don't have awe went to Lake Providence.
AJ Chase (19:43):
Just to be very
realistic, we went to Lake
Providence two days ago tochange a thermostat, so it
doesn't, I mean, when it comesto relatively as far as we would
go to right now.
We go to North louisiana line,to the anyway shreveport, it
don't matter.
Kelli Green (19:59):
So I love that.
That's outstanding.
So you know our coverage area,you know we're in 28 different
parishes and counties that arehere in louisiana to arkansas,
and so that is just reallyoutstanding.
So, listeners, we just we wantyou to know that faith eating
cool.
These are the guys, aj Keith,they're local folks, they're
right here serving you, keepingyou cool, and they'll keep you
(20:20):
warm too in the future, you know, but again, we can't even think
about that right now.
Well, listen, is there anythingelse you guys want to share
with our listeners, anythingthat you think?
Listen, if you've got, if youcould say one you know, bit of
advice to our listeners, whatwould that be?
AJ Chase (20:38):
Well, mine would be to
trust a small guy.
Yeah, I think so.
We are big, but we're not asbig as the big-name companies,
and I'll tell you what we do iswe stand behind what we mean
when you mentionedaccountability.
We stand behind our work 100%,and we thank every one of our
(20:59):
customers that's got us here.
We're only going to grow fromhere, and we love it.
Kelli Green (21:05):
That's awesome.
AJ Chase (21:06):
Great.
Kelli Green (21:06):
I love it.
That's awesome.
What a great way to wrap up.
Well, guys, we are so gratefulthat you're here.
Thanks again for trusting us.
We wanted to share with ourlisteners that, Centric, we
offer a full-on suite ofcommercial products, whether
that be deposit products orloans.
We're here to support and it'simportant that we have
partnerships, like with you,guys, where we can share with
(21:30):
our communities that we serve of, who are trusted partners and
who you can link up with toensure your home is energy
efficient, not just today, butongoing.
So thank you all so much forbeing our guests.
It means the world to us.
Thank you All right.
Well, in wrapping up, guys, wethank you so much and we hope
you have a wonderful day.
Thanks for tuning in.
Thank you for listening to ourpodcast and tune back in next
month for another episode of theLive Better Podcast with
(21:51):
Centric.
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