Loan Officer Leadership
Loan Officer Leadership Podcast is one of the top podcasts in America with your host Steve Kyles. Each episode is jam-packed with STRATEGY and TOOLS to grow your business and leadership. Our purpose is to help you close more loans in less time. If you are ready to close more loans with fewer headaches, visit FreedomPlanningCall.com today to schedule a FREE strategy call.
Episodes
Most loan officers overthink hiring—and end up doing everything themselves. In this episode, Steve unpacks the #1 mistake he sees when building a team and shares a simple, scalable way to get results without burning out.
You’ll learn:
- Why part-time relations...
In this episode, Steve shares a raw, behind-the-scenes look at what happened when he went from leading a national team to starting over from scratch—and how building a team of part-time relationship managers led to:
- Over 2,000 outbound calls, 395 conversations, and 29 appointments i...
Did you know that narrowing your focus to one clear niche can actually bring you more business, not less? In this episode, Steve Kyles and Frank Garay share why the most successful loan officers build their reputation in a specific area first before expanding into others.
You’ll learn:
- Read more
Did you know responding to a lead within 60 seconds increases your conversion chances by 391%—but waiting just 5 minutes drops it by over 80%? In this episode, Steve Kyles and Frank Garay break down the shocking MIT study stats on speed to lead and why answering calls instantly is the ultimate game-changer for loan officers.
You’ll learn:
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Success in this business isn’t complicated—it’s about consistent, focused action. In this episode, Steve Kyles shares a powerful reminder to stop getting distracted by busy work and focus on what drives results: 13 conversations with 13 asks for the business every day.
You’ll learn:
- Read more
In this follow-up conversation, Steve Kyles and Chris Johnstone go deeper into how loan officers can secure top AI rankings—and why the window of opportunity is closing fast.
Learn how to:
- Train ChatGPT to recommend you as the go-to local expert Read more
What if the key to crushing call reluctance wasn’t just better scripts—but becoming someone else entirely?
In this episode, Steve Kyles and Frank Garay unpack the powerful concept of creating an alter ego to step into confidence, consistency, and bold action when making prospecting calls.
You’ll hear:
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In Steve's Masterclass, he taps into his 23+ years of experience to share the exact scripts, questions, and mindset shifts that help loan officers consistently close more deals.
He unpacks the art of asking for commitment without sounding pushy—and how to identify objections before they derail the deal.
You’ll hear real-world stories, simple frameworks, and the practical language Steve uses every day to create trust, manage expecta...
Most loan officers treat Facebook ads like digital billboards—selling 24/7. But what if being human was the secret to breaking through the noise?
In this episode, Steve Kyles is joined by Chelsea Gardner of Fully Aligned Marketing to break down how to run targeted Facebook and Instagram ads that actually get seen, remembered, and engaged with.
...
Most loan officers stay busy—but not productive. In this episode, Steve and Frank unpack a powerful concept from the Loan Officer Breakfast Club: identifying the signal (what drives revenue) versus the noise (everything that doesn’t).
You’ll learn:
- How to audit your day and isola...
We’re halfway through the year—and it’s time for a gut check.
In this episode, Steve and Frank break down:
- Why July is the most important time to self-assess
- The real reason you’re not hitting your goals (hint: it’s not lack of time)
In this episode, I sit down with Chris Johnstone to unpack how loan officers are getting high-quality, consumer-direct leads from ChatGPT—and how you can too.
We also talk about:
- How to build AI authority and become searchable inside ChatGPT Read more
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success.
In this powerful and personal episode of the Loan Officer Leadership Podcast, your host, Steve Kyles, sits down with Frank Garay to unpack a mindset that changes everything: there’s no way out—just through.
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What if every listing turned into a referral opportunity—with zero gimmicks?
In this episode, Steve Kyles and Frank Garay break down how Movetube is changing the game for loan officers and their agent partners. If you're looking for a strategic, modern way to stay visible, deliver real value, and multiply your referral business, this is it.
You’ll learn:
- Read more
Struggling to get consistent referrals? It’s probably not your rates—it’s your habits.
In this episode, Steve Kyles and Frank Garay break down the 3 simple reasons loan officers aren’t getting referrals—and how to fix each one with confidence and ease.
You'll learn:
- Read more
You don’t need another quote, podcast, or plan—you need a decision. In this episode, Steve Kyles challenges you to stop waiting on motivation and start owning your commitment.
Discover:
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The difference between a choice and a decision—and why only one leads to real results
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How o...
You're making the calls. You're having the conversations. But if you're not asking for the business—you’re leaving deals on the table.
In this episode, Steve Kyles unpacks the real reason most loan officers struggle with lead flow: they're not making the ask. You’ll learn:
- Read more
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success.
Your feelings aren’t facts. Your numbers tell the real story.
In this episode, your hosts, Steve Kyles share the six key metrics every loan officer should be tracking to eliminate guesswork, stay accountable, a...
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success.
If you're avoiding prospecting, it's not a time issue—it’s a belief issue.
In this episode, your hosts, Steve Kyles share a personal story about how a mindset shift around prospecting transformed his business—...
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success.
The secret to growth isn’t doing more—it’s doing less of the wrong things.
In this episode, your hosts, Steve Kyles and Frank Garay dive deep into why learning to say no is the real unlock to loan officer succe...
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