In this tactical deep dive, Shane, Stephanie, and Brian sit down with serial acquirer Collin Trimble to dissect what really happens when you scale through acquisition. From chaotic day-one takeovers to post-close surprises, this episode is all strategy, scars, and lessons earned the hard way.
📌 Timestamps:
00:09:49 - What Strategy Looked Bulletproof (But Wasn't)
00:12:38 - 28 Minutes In: The Day One Disaster Story
00:15:55 - You Can't Prepare for Everything: Assessment Strategy
00:17:35 - The 90-Day Employee Rule: Listen Before You Lead
00:20:17 - Finding Hidden Leaders in Broken Organizations
00:27:11 - Employee Due Diligence: What to Look For
00:30:21 - Cultural Integration: Bringing Teams Together
00:35:18 - Customer Experience: From Personal Touch to Scalable Systems
00:41:07 - Not All Revenue is Equal: The Tire Story
00:42:57 - Due Diligence Providers: RMR Audits & Quality of Earnings
00:49:53 - Legal Landmines: Why You Need Transaction Attorneys
00:56:58 - Technology Infrastructure: Building Customer 360 with Salesforce
01:04:43 - Quick Fire Strategy Round: Never Do Again
01:05:42 - Essential Legal Moves & Holdback Strategies
01:10:12 - The 30-Day Liquidity Priority
01:13:18 - Next 5 Acquisitions: Geographic Expansion Strategy
01:15:07 - Closing: Resources for First-Time Acquirers
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