Episode 17 - SRE for Managers

Marion provides advice for managers and leaders to create a safe environment to foster innovation and teamwork with a diverse team in this episode - and a creative way to tackle technical debt.

Managers provide leadership, support and mentorship to their teams - they help employees reach their goals and shelter them from unnecessary distractions to help them focus. Marion shares with the SRE community challenges she has observed from her team, as well as issues experienced as a manager - including much more toil.

Marion gives perspectives of an effective team and what can be done to assemble and maintain it. In addition, advices for how practitioners can balance maintaining SLA/SLO, backlogs and keeping up with education and trends in the industry for career progression.

Lastly, Marion summarizes with a fantastic recipe for the SRE Omelette for a well managed SRE team.

Things to listen for:

• [01:51 - 04:43] Marion's career journey
• [05:15 - 08:15] What led to the manager role
• [09:01 - 12:02] Toil in the manager role
• [14:00 - 16:13] Marion talk about team's challenge
• [16:35 - 18:35] Challenge as a manager
• [20:03 - 23:24] Composition of an effective team
• [24:06 - 26:15] Recognizing people who prevented fires
• [26:25 - 29:22] What it means to be a good manager
• [30:16 - 34:51] How to help the team with building their skills
• [35:13 - 38:54] How to get into the profession
• [41:08 - 46:18] The future of SRE
• [46:43 - 48:57] Marion's ingredient and recipe for SRE Omelette