The baseball business is a relationship business and has the same core values as any other hospitality industry. It’s a practice that Eric Weisberg preaches as the Vice President of Fan Experience. In this episode, Eric discusses the influences roles with Disney and the Kansas City Zoo has on his career in baseball, his “Fan Host for a Day” program and how to show up for a job in the sports industry.
Show Notes
3:43 Eric’s Career Journey to Tampa
11:09 Hiring for Skill Sets over Industry Experience
13:44 Fan Host for a Day
21:02 From Negative Experience to Brand Ambassador
26:45 Reviewing the Savannah Bananas
32:12 The Tech Driving the Future MLB Fan Experience
34:27 The Effect of Promotions and Theme Days
43:07 Influencing the Fan Experience Vision Across Departments
45:45 The Best Fan Experience: Naturalization Ceremony
48:46 Breaking Into the Industry
55:46 Parting Advice: Place Emphasis on the Staff
-----
Connect with Eric via email
Join Sports Learning Online - a cross-functional community of sports business professionals coming together to share best practices and foster professional development.
Connect with Host, David Millay:
Connect w/ David Millay on LINKEDIN: https://www.linkedin.com/in/davidmillay/
Follow David on INSTAGRAM: https://www.instagram.com/david.millay/
Follow David Millay on TWITTER: https://twitter.com/DavidMillay
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
The Breakfast Club
The World's Most Dangerous Morning Show, The Breakfast Club, With DJ Envy And Charlamagne Tha God!
The Joe Rogan Experience
The official podcast of comedian Joe Rogan.