Making Work Better - 02 - Kiwibank: performance through purpose and belonging

In this episode, host Dr. Denise Quinlan sits down with Charlotte Ward, Kiwibank’s Chief People Officer, to explore how clear purpose, trust, and continuous listening are reshaping the future of work. Discover how Kiwibank is redefining hybrid work by finding the “flex within the flex,” where meeting innovations, dynamic wellbeing leave, and intentional leadership create an environment where everyone thrives. Charlotte shares how a culture built on belonging and purpose drives real results and Denise, the perennial independent, finds herself wishing she worked for Kiwibank. Links - Free copy of Making Work Better Report: https://mailchi.mp/nziwr/making-work-better-report-2024 - Kiwibank’s culture: https://www.kiwibank.co.nz/about-us/careers/life-at-kiwibank/culture/ - Fixing the Overload Problem at Work, Kelly & Moen: https://sloanreview.mit.edu/article/fixing-the-overload-problem-at-work/ Follow Denise @drdenisequinlan linktr.ee/drdenisequinlan nziwr.co.nz/ Broadcast on OAR 105.4FM Dunedin - oar.org.nz