Manage Smarter

Manage Smarter

Join hosts Audrey Strong and C. Lee Smith on the #1 sales management podcast as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com

Episodes

296: Courageous Conflict Resolution with Dan Tocchini

January 18, 2026 • 21 mins
Dan Tocchini, leadership development expert and author of "The Change Imperative," reveals the secrets to navigating tough workplace conversations and resolving conflict with courage. Dan is also co-founder of TakeNewGround.com. Learn actionable strategies for leaders and managers looking to develop trust, improve communication, and foster high-performing teams. Dan shares practical conflict resolution and leadership tips that can...
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Extra Point: Team Commitment

January 7, 2026 • 4 mins
This week, we're tackling a topic that every leader has faced at some point: team commitment. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on Man...
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295: Relationship Sales Strategies with Theresa Bassett

January 4, 2026 • 24 mins
Theresa Bassett is CEO of The Diamond Group and an expert in relationship sales. With a background in construction, real estate, and digital marketing, she’s driven over $550M in transactions across various sectors. Theresa’s expertise spans working with Fortune 500 companies like Pulte Homes and GE Aviation, and she’s passionate about helping businesses grow through a proprietary system for sales and marketing. As a thought leade...
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Extra Point: Stand Out Traits

December 31, 2025 • 5 mins
I'm Chip Gray and this week, we're talking about the traits that truly make a candidate stand out in the hiring process. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Man...
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Extra Point: Building Trust as a Leader

December 24, 2025 • 5 mins
This week, we're talking about a topic that's crucial for any leader aiming to empower their team: trust. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter epi...
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294: MOST POPULAR 2025: Overcoming Imposter Syndrome with Summer Craig

December 21, 2025 • 21 mins
Summer Craig is the President and CEO of the Craig Group , a business growth advisory firm. With over 20 years of experience in digital marketing, she is a seasoned expert in driving revenue growth for multimillion-dollar companies. Summer specializes in leveraging technology, integrating sales and marketing, and aligning organizations for sustainable business growth. Her expertise extends to working with private equity-backed busi...
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Extra Point: Self-Control

December 17, 2025 • 4 mins
I'm Chip Gray and this week, we're talking about a skill that's often overlooked but absolutely crucial for sales managers: self-control. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Fi...
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Extra Point: Team Motivation

December 10, 2025 • 3 mins
This week, we're tackling a topic that every leader has faced at some point: team motivation. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on Man...
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293: The Buy-In Advantage with Dave Garrison

December 7, 2025 • 22 mins
Dave Garrison, CEO, business strategist, and author of 'The Buy-In Advantage,' dives into how buy-in and employee engagement drive workplace performance. He shares leadership strategies for building trust, increasing motivation, and reducing turnover with proven techniques—plus insights on inspiring purpose in today’s multi-generational workforce. Discover actionable tips and tools to boost productivity and enhance workplace cultur...
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Extra Point: Holiday B2B Selling

December 3, 2025 • 4 mins
This week, we're talking about a question every B-to-B seller secretly asks: can you actually increase sales during the holidays? Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad ...
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Extra Point: Voice of the Sales Rep

November 26, 2025 • 4 mins
This week, we're exploring the unfiltered insights straight from the frontlines of sales — courtesy of over 800 sales professionals who participated in The Voice of the Sales Rep: 2025 Focus Report. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Ma...
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292: Maximize Employee Potential—Work Smarter, Not Harder with Matt Granados

November 23, 2025 • 25 mins
Matt Granados, founder of LifePulse Incorporated and author of "Motivate the Unmotivated," reveals how to replace hustle culture with sustainable workplace success. He shares actionable strategies for employee engagement, optimal performance, workplace culture, and leveraging AI for productivity—without risking burnout. Gain leadership tips for integrating work-life harmony and building high-performing teams that thrive in today’s ...
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Extra Point: The Unspoken Sales Advantage

November 19, 2025 • 4 mins
This week, let's get real about what separates a successful salesperson from just a decent one. It's not just what you say—it's how you say it, and, more importantly, what your body says for you. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manag...
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Extra Point: Trust, Communication & Teamwork

November 12, 2025 • 4 mins
This week, we're spotlighting something every business leader faces, but few master: how communication and trust boost your team’s efficiency. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more a...
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291 : Never Ask for the Sale with Sue Heilbronner

November 9, 2025 • 22 mins
Sue Heilbronner, author of "Never Ask for the Sale: Supercharge Your Business with the Power of Passionate Ambivalence," reveals top sales strategies to build referrals, trust, and credibility. Learn how her approach increases premium pricing, drives mutual relationships, and enhances your business’s success by focusing on authentic, value-driven sales methods and letting your expertise attract ideal clients. "The reason that the ...
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Extra Point: Smarter Sales Hiring

November 5, 2025 • 4 mins
This week we're talking about something that could make or break your next sales hire: using objective sales assessments, instead of going with your gut. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Le...
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Extra Point: Rebuilding Trust After Layoffs

October 29, 2025 • 4 mins
This week, we're talking about how you can rebuild trust with your salespeople after layoffs. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoice...
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290: Workplace Culture Realignment with Salvatore Manzi

October 26, 2025 • 21 mins
Leadership communications coach Salvatore Manzi joins to discuss why, when, and how organizations should approach cultural realignment. Drawing on 20+ years in DEI and international consultancy, Salvatore breaks down his powerful 4D methodology: Diagnose, Define, Deploy, and Deepen. Learn practical steps for overcoming employee resistance, aligning values, and ensuring leadership buy-in to advance workplace culture, employee engage...
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Extra Point: Underrated Sales Traits

October 22, 2025 • 4 mins
This week, we're discussing underrated traits to look for in your salespeople. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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Extra Point: From Rep to Coach

October 15, 2025 • 4 mins
This week we're talking about one of the most common growing pains for any ambitious business: figuring out the real difference between a strong sales manager and a top-notch sales representative Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manag...
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