Why managers should stay people-first in times of rapid change

Does your daily work involve a lot of time on Slack?  If you're anything like me, it can sometimes feel like we live and die by Slack messages - and especially in the modern, remote-first workplace, it's become a critical part of how we communicate and collaborate at work. 

This week, I have a conversation with one of the former sales leaders at Slack who grew the mid-market team for a portion of the Americas, and hear about his journey to management by initiating a new division within the overall department. Prior to coming up as a leader at Slack, he was also an early member of the sales team at Dropbox,  where he was the founding account executive of a global media vertical, and, before that, worked in finance at Northern Trust and at UBS. 

Today, Ryan leads portion of the sales team at Stripe that focuses on enterprise customers. We actually work together frequently, so it was fun to have a conversation about management outside of the daily grind of our current roles. Ryan tells me a great story about his first "really bad day" as a people-leader and what he learned from it. There's a great lesson in there for all of us, so please tune in and enjoy!

Support the show