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August 6, 2025 34 mins

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In this episode of Manners and Other Matters, Louise Percy explores the fascinating differences in communication and etiquette across the generations and addresses the evolving standards around workplace professionalism, RSVPs, punctuality, social courtesies, and what constitutes politeness in the modern era.

Whether it’s a blunt email or a missed invitation reply, understanding these shifting norms is key to bridging the etiquette divide. Louise welcomes her school friend and renowned HR executive, Hacy Tobias, to the podcast. Together, they discuss the evolving landscape of workplace communication across generations. With warmth, wisdom and wit, they talk about the nuances of professional presence, effective feedback, and the often-overlooked significance of punctuality, RSVPs and non-verbal cues. Whether you're managing teams, mentoring emerging professionals or navigating your own career path, this conversation is rich with insight and practical guidance.


SHOW NOTES: https://thepercyinstitute.com/episode-48-from-boomers-to-zoomers-etiquette-evolution-in-the-multigenerational-workplace/

I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

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