Scaling Through Focus: Lessons from a DTC CMO

In this episode, Kathryn sits down with Connor Swegle, CMO and Co-Founder of Priority Bicycles, to discuss how simplicity, authenticity, and gut instincts drive smarter marketing. Connor explains how his team strips data down to what truly matters, avoids the distractions of automated platforms, and builds meaningful customer connections—both online and on the road. From postcard campaigns to 190-mile bike rides with customers, he reveals why sometimes the best data is human experience.

Guest Quotes:

 We don't say, oh, well, the marketplace is $7 billion, so we just need a slice of that. No. What we want to be able to do is understand who are the people who are in a position to have desire to purchase. We don't think a lot about specific customer segments, and breaking down demos.  We'll use Google to really understand, where the customers are, who are interested. So a lot of that can just be looking at locations where weather favorable for cycling. We really believe that anybody from, you know, 18 years old until as late as you want to be active in life, could be a customer of ours. But we really try and focus our energies on the ones that we know would be in a position to buy. We don't really believe that we can just create demand for somebody to spend $2,000 on new bikes for their families out of nowhere. We really want to find those customers who are kind of in that funnel, in that interest set already, and then really focus on them.

 

Episode Breakdown:

[02:34] Alchemy Unveiled: Simplifying Your Data SandBox

Connor explains how Priority Bicycles moved from tracking endless metrics to focusing on the essentials—purchases and interest.

[21:36] Nuggets to Campaign Gold: The Power of Simple Creative

After running complex campaigns, Connor found that the simplest message—one bold image and tagline—outperformed everything else. The takeaway: clarity wins.

[31:04] Gold Rush: Connor’s Bumper Sticker Advice

“Keep it simple.” In a world of dashboards and data overload, Connor argues that clarity is the true competitive advantage.

 

Links & Resources:

Connect with Kathryn: https://www.linkedin.com/in/kathrynturnoff/

Connect with Connor: https://www.linkedin.com/in/swegle/

Learn more about Priority Bicycles: https://www.prioritybicycles.com

 

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.