In this powerful and personal episode, Dr. Shefali Miglani sits down with Bob Miglani to share the real story behind how they transformed a traditional optometry practice into a thriving specialty care clinic. From the frustrations of insurance dependence to the emotional toll of trying to do it all, Dr. Miglani opens up about the turning point that led her to embrace myopia management and the many obstacles along the way.
Together, they reveal the one thing most marketing gurus never tell doctors. Marketing specialty care is not about pushing treatments. It is about patient education. You will hear how they overcame early failures, built trust through video content, and developed a repeatable system that now helps hundreds of doctors grow their practices.
This episode is packed with practical insights on patient communication, the psychology of decision making, and why human connection matters more than any flashy website. If you are a doctor looking to increase conversions for specialty services like myopia or dry eyes, this is the episode for you.
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