Patients are not picking up the phone. They are not responding to your texts. And they are not showing up for their follow up visits. In this episode, Bob Miglani unpacks one of the biggest problems facing medical practices today: ghosting.
Drawing from real stories and recent research, Bob explains why patients disappear. He explores the most common reasons, such as lack of urgency, unanswered questions, and fear of phone calls. More importantly, he shares clear strategies to help you increase your show up rate. These ideas work across eye care, dermatology, dental, and other specialty practices.
If you are tired of chasing patients who never respond, this episode will help you understand what to do next.
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