Masters of Home Service

If you’re not emailing your customers, you’re leaving money on the table. In this episode of Masters of Home Service, host Adam Sylvester talks with Phil Risher, owner of Phlash Consulting, and Stephen Jobe, owner of Jobe and Sons Plumbing, to unpack the real story behind a single email that brought in $93K. They break down what made it work—from timing and subject lines to CTAs, follow-ups, and using your Jobber data to send campa...

Most business owners don’t think about selling until it’s too late to fix what buyers actually care about. In this episode of Masters of Home Service, Daniel Dixon, CEO of SendJim, and Forrest Derr, Fractional COO at Derr Consulting, join host Adam Sylvester to talk exit strategy. They break down how to build a business that’s worth buying—from setting up systems and defining clear roles to building recurring revenue that increases...

Can’t find experienced techs? Develop your own. Stephen Jobe, owner of Jobe and Sons Plumbing, did exactly that, turning new hires with little to no experience into dependable, field-ready pros. In this episode of Masters of Home Service, Stephen and Rich Camacho, CEO of BlueRecruit, join host Adam Sylvester to share how they train from scratch, what skills matter most early on, and how to build a team that can grow with your busin...

In this episode of Masters of Home Service, Phil Risher, founder of Phlash Consulting, joins host Adam Sylvester to share how he grew his home service business from 36 to over 1,000 Google reviews in one year. He unpacks the culture he built around getting reviews, including paying technicians per mention, gamifying the process with leaderboards, and making reviews a team-wide priority. He also shares his playbook for handling bad ...

Zech Osburn, owner of Z’s Exteriors, started his business with a $500 pressure washer he bought off Amazon. Now, he’s running a $750k operation. In this episode of Masters of Home Service, Zech and host Adam Sylvester break down how he raised prices to stay profitable, built a team from the ground up, and stepped into leadership as a young, ambitious entrepreneur. New to Jobber? Masters of Home Service listeners can claim an exclu...

Most business owners think they need an org chart. But what many really need is accountability. In this episode of Masters of Home Service, Forrest Derr—Fractional COO and owner of Derr Consulting—joins host Adam Sylvester alongside his client, business owner Jerry Jackson, to show how to structure your team so everyone knows exactly what they’re responsible for. You’ll learn how to cut daily chaos, reduce unnecessary calls, and hi...

What if the fastest way to land new work was hiding in your old quote list? Daniel Dixon, CEO of SendJim, texted 270 leads who never followed through and closed $100K in jobs. In this episode of Masters of Home Service, Daniel and host Adam Sylvester break down the follow-up strategy behind that massive win. You’ll learn what to say, when to send it, and why your best next customer might be someone who ghosted you last year.

New to...

Buying your first service vehicle—or your fifth—can make or break your business. In this episode of Masters of Home Service, Erica Krupin, owner of Kroopin’s Poopin Scoopin, joins host Adam Sylvester to talk through the lessons she learned while building a fleet that works as hard as her business does. From wrap regrets and insurance headaches to the $4K Facebook van and $50 magnet that still bring in leads, Erica shares how to max...

Jeff Guldalian—aka The 360 Electrician—10x’d his customer base in just 10 weeks by getting back to the basics: answer the phone, follow up fast, and be everywhere your customer is. In this episode of Masters of Home Service, Jeff and host Adam Sylvester break down the marketing moves, sales call tactics, and mindset shifts that helped him scale.

New to Jobber? Masters of Home Service listeners can claim an exclusive discount for ...

Oscar Gil, owner of R3 Auto Detailing, brings in 100+ leads a month using a repeatable, 4-step SEO strategy. In this episode of Masters of Home Service, Oscar and host Adam Sylvester walk through exactly how it works, covering everything from service area pages and optimized Google Business Profiles to the copywriting tactics that help turn clicks into booked jobs.

New to Jobber? Masters of Home Service listeners can claim an excl...

One rep closed $70K in a single week, and it all came down to one simple daily formula. Doni Jones, owner of Don’s Tree Services, runs a fast-growing tree care business built on discipline and consistent action. In this episode of Masters of Home Service, Doni and host Adam Sylvester unpack her 25-25-10 sales method—25 calls, 25 texts, and 10 estimates a day—and how it fuels her high-performing, purpose-driven team.

BONUS: Doni’s ...

Hunter Patrick, owner of Dumpire Junk Removal, and Jon Dawson, owner of Green Duck Lawn and Land, grew their businesses past $500K by staying scrappy, consistent, and creative. In this episode of Masters of Home Service, host Adam Sylvester digs into the free marketing tactics that fueled their growth, like posting in Facebook groups, building trust through Instagram, and turning local connections into steady leads. One video even ...

What if you could land a $20K job without spending a dime on ads? In this episode of Masters of Home Service, host Adam Sylvester chats with Phil Risher, founder of Phlash Consulting, to break down the exact referral strategy—from cold email scripts to lunch-and-learns that turn technicians into sales teams—that helped grow a $3M service business. If you want to go even deeper on this topic, including live demos with Phil, watch o...

Stop wasting marketing dollars on low-quality leads. In this episode of Masters of Home Service, learn how niche marketing campaigns can help home service pros stand out, book higher-value jobs, and reduce wasted ad spend. Adam is joined by Mike Gore-Hickman (PainterGrowth.com) and Katie Donovan (CAMP Digital) to break down how to choose a profitable niche for your business, use value-added offers, and more. Bonus: Hear how Mike bo...

Are you charging enough to actually make money? In this episode of Masters of Home Service, we break down the #1 profitability metric: gross profit, and how to improve it with better job costing, labor efficiency, and smart pricing. Host Adam Sylvester is joined by Mike Gore-Hickman (PainterGrowth.com) and Megan Schumann (Top Tier Plumber), who share how home service pros can stop guessing and start scaling their profits.

If you're not using your Google Business Profile (GBP) to its full potential, you're missing out on free, high-converting leads. In this episode of Masters of Home Service, host Adam Sylvester sits down with marketing experts Katie Donovan (CAMP Digital) and David Brooks (Contractor Rhino) to break down how home service businesses can get the most out of their profiles. 

New to Jobber? Masters of Home Service listeners can claim ...

Want customers to stick around and spend more? In this episode, John Margalit (Happy Home Helpers) and Kelly Guerrero (Fast Landscapes) share simple, effective ways to increase customer lifetime value—from upselling with confidence to using automation and personalization to build long-term trust. Host Adam Sylvester guides the conversation with actionable tips you can apply to any home service business.

New to Jobber? Masters of ...

If you want to land bigger clients and keep them coming back, join Adam as he sits down with Bobby Vickers, co-founder of Doorvana Garage Doors, to break down how Bobby’s company scaled from zero to $2 million in just three years. Together, they cover how to break into commercial sales, build strong relationships, handle pricing and negotiations, and deliver the kind of service that earns long-term trust.

New to Jobber? Masters o...