Me, Myself, and AI
Discover what separates AI success from AI hype. In this series from MIT Sloan Management Review, AI winners share their secrets and success stories from the front lines. Explore the future of artificial intelligence with leaders from companies like YouTube, Cisco, and Hugging Face who are turning AI's potential into measurable business value.
Episodes
December 16, 2025 • 31 mins
On today’s episode, Wendy’s product manager Will Croushorn joins Sam to share how FreshAi, the fast-food restaurant’s voice-based AI ordering system, is reinventing the drive-through experience for millions of customers. From handling 200 billion ways to order a Dave’s Double burger to making fast food more accessible for guests in multiple languages, Will reveals how empathy and innovation will positively impact the future of conv...
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December 8, 2025 • 30 mins
On this episode, OpenAI’s chief economist Ronnie Chatterji describes how artificial intelligence is reshaping both the economy and scientific innovation. Ronnie discusses the dual economic impacts of AI — the near-term boost from infrastructure investments like chips and data centers, and the longer-term productivity gains as AI tools integrate into enterprises and consumer life. Beyond consumer convenience, he notes, the key quest...
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November 25, 2025 • 27 mins
AI isn’t taking jobs — it’s changing what jobs are. On today’s episode, GeekWire’s Todd Bishop joins host Sam Ransbotham to dive into how artificial intelligence is reshaping work, learning, and creativity — not by replacing humans but by amplifying what we can do.
From classrooms where students use AI on exams to newsrooms rethinking how news stories get written, they explore the opportunities (and headaches) of this new era. It...
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November 11, 2025 • 25 mins
Vishal Gupta, engineering manager, machine learning at Reddit, joins the podcast to explain how the social media community platform uses artificial intelligence to improve user experience and ad relevance. Much of the advertising work relies on increasingly sophisticated recommender systems that have evolved from simple collaborative filtering to deep learning and large language model–based systems capable of multimodal understa...
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October 28, 2025 • 31 mins
Kathleen Peters brings a background with digital communications companies and tech startups to her role as Experian’s chief innovation officer. On this episode, Kathleen shares a bit about Experian’s Innovation Lab, outlining some of its projects and explaining how the recent democratization of generative AI tools has made even more innovative thinking possible, both for tech experts and for contributors who have other core compete...
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October 14, 2025 • 32 mins
Cisco is well known for its data, networking, security, and collaboration products. On today’s episode, Cisco’s president and chief product officer, Jeetu Patel, joins Sam for a discussion about artificial intelligence, a “megatrend” Jeetu sees as perhaps more significant than the development of the internet or the automobile because of its ability to build on past technological advances.
Jeetu and Sam discuss how to manage AI and...
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September 30, 2025 • 27 mins
A chemical engineer by training, Angela Nakalembe worked in the sciences and management consulting before landing at YouTube as the company’s engineering program manager for trust and safety.
At YouTube, Angela explains, AI has become a first line of defense against harmful content. The technology not only accelerates content moderation tasks but makes the process more humane, by filtering out problematic content before it reaches...
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September 16, 2025 • 34 mins
Thomas Wolf is the cofounder and chief science officer of open-source AI platform Hugging Face, which provides access to thousands of pretrained AI models that can be downloaded and run locally. With over 10 million users, getting started on the site can be a daunting task. Thomas explains how the company aims to improve its accessibility through documentation on the company blog as well as community feedback, similar to social med...
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July 15, 2025 • 46 mins
Today’s episode is a bonus drop from our friends over at the MIT CSAIL Alliances podcast. We'll be back on September 16 with new episodes of Me, Myself, and AI.
Chris Miller is professor of international history at Tufts University. He joins the MIT CSAIL Alliances podcast to share insights from his recent book, Chip War: The Fight for the World's Most Critical Technology.
Me, Myself, and AI is a collaborative podcast from MIT Sl...
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June 11, 2025 • 30 mins
Julian Adams tried but didn’t succeed at retirement after a productive career as a medical chemist with several U.S. Food and Drug Association approvals of cancer-related treatments, including cell therapy for bone marrow transplantation. Soon after, his participation in a Stand Up To
Cancer advisory group led to his appointment as the nonprofit’s president and CEO.
The research organization raises money to advance the diagnosis o...
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May 27, 2025 • 27 mins
Josh Weiner, senior vice president of consumer engagement and analytics at CVS Health, is passionate about making health care more personalized, connected, preventative, and accessible. On today’s episode, Josh joins Sam and Shervin to explain how the integrated health care company is structured and how it is using AI to achieve those goals. Read the episode transcript here.
Me, Myself, and AI is a collaborative podcast from MIT S...
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May 13, 2025 • 33 mins
The suggestions and support offered by AI are helpful only if they’re relevant. On today’s episode, Walter Sun, senior vice president and global head of artificial intelligence at SAP, joins Sam and Shervin to share how his organization is helping employees get smarter about artificial intelligence through the company’s AI Days. Additionally, Walter gives specific examples of support that AI agents could provide to an end user, an...
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April 29, 2025 • 25 mins
Many of us know Goodwill Industries International as a retailer that accepts and resells donated goods. What the average consumer may not know is that the nonprofit takes in over 5 billion pounds of goods each year — and not all of it can be resold. For those unwanted or unviable items, the organization can either look into recycling or upcycling, and with the help of AI, it’s able to efficiently make that determination while also ...
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April 15, 2025 • 33 mins
In today’s episode, Chandra Kapireddy, head of generative AI, machine learning, and analytics at Truist, delves into the evolving landscape of AI with a particular focus on how GenAI tools reshape the way Truist and similar organizations must navigate model risk management and regulations. GenAI is more versatile than traditional AI, he notes, yet its flexibility introduces new challenges around ensuring model reliability, validati...
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April 1, 2025 • 31 mins
Linda Yao, chief operating officer and head of strategy for Lenovo’s Strategy,
Solutions, and Services Group and vice president of hybrid cloud and AI
solutions, joins us to explain the organization’s transition from technology product company to managed services provider. It’s now helping organizations with the change management required to implement AI in the enterprise.
She shares both a framework around speed, ease, and expe...
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March 18, 2025 • 30 mins
Harvard Business School professor Raffaella Sadun’s research has historically focused on digital reskilling. Now, rapid technological changes — like AI — are reshaping the nature of work. Raffaella’s research has explored how AI might empower those with intermediate expertise, such as store managers and blue-collar workers, to become more efficient and satisfied in their roles. She shares a bit about her research on today’s episode...
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February 18, 2025 • 34 mins
Barbara Wixom, principal research scientist at MIT’s Center for Information Systems Research (CISR), draws on 30 years of research in this bonus episode of the Me, Myself, and AI podcast. She believes data monetization is the key to enterprise success with AI and breaks down why.
With hosts Sam Ransbotham and Shervin Khodabandeh, Barb details case examples to highlight best practices for AI implementation and how to measure value, ...
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February 4, 2025 • 30 mins
Jeff Miller moved from a career in government to focus on the health and safety of NFL players. Due to the nature of their sport, they are more prone to injuries, including concussions, than other professional athletes. By leveraging the game’s unique elements, such as the volume of cameras filming on-field activities, the NFL can gather large data sets to track injuries, and then segment their likelihood of occurrence by position ...
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January 7, 2025 • 26 mins
After trying his luck at the stock market, Ronald den Elzen, pursued a career in technology leadership instead. Today, as the chief technology and digital officer of The Heineken Company, he encourages his team to think about the legacy beverage company as a 160-year-old startup with global scale, operating with multiple brands in more than 80 markets. When members of his team can work with agility and less fear of making mistakes,...
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December 17, 2024 • 30 mins
Over the past year, we’ve seen generative AI explode. In this episode, we review insights shared with us from five prior guests — from Microsoft, GitHub, Meta, Partnership on AI, and NASA — and consider what’s changed, what’s the same, and what new concerns organizations face. With GenAI tools becoming ubiquitous and democratized, organizations grapple with how to use them at the enterprise level and how to regulate their use for e...
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