Southwest Announces Negative Changes to Baggage Policy, Fares, Awards And More

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Southwest dropped some news this week, and it was all uniformly bad. These were not small changes, and many customers will be upset. "Bags Fly Free" is no longer a surety on Southwest.

 

Many customers, including those that don't have elite status or a credit card with the airline, will now pay for checked bags. Fares are getting more restrictive, award flights are getting more expensive, flight credits will now expire.

 

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