đ§ Guest:
Jake Gordon, Yardley Service Center
đ ď¸ Episode Description:
Running a small business ainât for the faint of heartâand running an auto shop? Whole other level of grit. In this episode, we sit down with Jake Gordon of Yardley Service Center to pop the hood on what it really takes to lead a local service business through chaos, customer demands, and constant curveballs.
Jake gets real with us about launching his shop during the red-zone shutdowns of 2020, navigating the pressure of business ownership while raising a young family, and the balance between staying sane and staying in service. We also kick around some creative (and kinda genius?) local marketing ideas, talk through the myths around auto repair shops, and dig into how transparency builds lifelong customer trust.
We laughed a lot, swapped some tire disaster stories (yes, Jess really is cursed), and reminded ourselves why community mattersâon the road and in business.
đ In this episode:
⨠Our Favorite Quote:
âSometimes I just need five minutes where nobodyâs asking me a question⌠and I donât have to answer it with an intelligent response.â
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