August 5, 2024 • 29 mins
In this episode of the Mom Owned and Operated podcast, Rita Suzanne and Tammy Johnston discuss raising a family, running a business and remembering yourself.
Tammy Johnston is THE Hold Your Hand and Kick Your Ass Business Coach. She has been working with small businesses for over 20 years to help them build sustainable and successful businesses. Tammy believes that business done right, honestly, ethically, and morally, has the power to make the world a better place for our customers, our families, and our communities.
She doesn’t promise a magic bullet (because there is no such thing), but she does teach all the basic, foundational skills you need to first survive and then thrive. She only deals in real, practical, put it to use training and advice that has been tested in battle.
You can connect with Tammy on her website and Instagram.
Send a text message! Email, if you want a reply though. ;)
P.S. You can find more interviews at momownedandoperated.com and learn about working with Rita at ritasuzanne.com/apply/
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:01):
Hi, this is Mom Owned and Operated.
I'm Rita, suzanne, and today Ihave my guest Tammy with me.
Tammy, I'm so excited to chatwith you about all the things.
Please tell everyone, all aboutyou, your business and your
family.
Speaker 2 (00:16):
So I am Tammy Johnston.
I am the hold your hand andkick your ass business coach.
I've been working with smallbusinesses for over 20 years and
I specialize in working withnew businesses as early in their
journey as possible, like ideastage.
Up to two years is where I canhave the most positive impact
(00:37):
and I work to teach them thebasic foundational skills they
need to survive the first twoyears and then actually go on to
thrive and everything is reallife.
Battle tested.
It's none of this.
Okay.
If the sun, the moon and thestars all line up perfectly,
this will work.
No, this is the stuff thatworks in the trenches I love
that.
Speaker 1 (00:58):
And your mom?
I'm a mom.
How old are your?
Speaker 2 (01:02):
are your children.
My daughter is actually 21 nowand it's quite interesting
because I started my businessbecause I was fired from a job I
absolutely hated, which is oneof the best things that could
have ever happened, because itwould have taken me like at
least a few more years tofinally get fed up enough on my
own to do it, and so I startedmy business.
(01:23):
Got pregnant, do it, and so Istarted my business, got
pregnant, had to build mydaughter and a business at the
same time, took 30 hours of matleave and have been going strong
since.
So I've been through.
Okay, how do we work in betweennursing and diapers and naps
and pizza mom and picking up anddropping off and everything in
between Pizza mom and picking upand dropping off and everything
(01:44):
in between?
Speaker 1 (01:45):
Wow.
So when a mom comes to you, ora woman or whomever right.
Speaker 2 (02:00):
Do you work with parents specifically or do you
have a specific target that youusually work with?
My target are, like I said, Ilove working with the new
business owners, like like myperfect ones together, what I
call the praying for the pinkslip crowd.
They're somebody that they knowthey want to start a business
and they're just hope, they'rehoping and praying to get that
pink slip so they can get abuyout, so they've got some time
and some money to go forwardand that are willing to do the
(02:21):
work.
So I work with everybody from,like medical professionals,
restaurants, breweries, trades,people, coaches, retail, like
everything it's are they willingto do the work?
Speaker 1 (02:33):
But I do have a lot of parents that do come to me,
so usually when they come to you, do they have an idea in mind,
or are they asking you to helpthem, kind of like, figure it
out?
Speaker 2 (02:47):
They usually have an idea.
They might need a little bit ofhelp fine tuning and figuring
it out, but they usually do comewith the idea because we need
to have some place to start.
Speaker 1 (02:57):
Right, right.
Well, I'm just wondering ifthey, if they're asking you to
kind of like flesh it out forthem, like are you doing some
research to figure out?
Is this going to be aprofitable idea?
Like, where, how are youhelping them?
Because I usually like people,you know, I like to work with
clients who've been in businessfor a little bit longer than you
(03:18):
.
I like them when they're likethey've already decided what
they want to do.
Speaker 2 (03:23):
Well, and most people do, and that is absolutely
wonderful.
But and I've worked with likeeverybody from like the idea
stage up to okay I've beensuccessful in business for 35
plus years and everything inbetween and I love all of them.
But the reason why I put myfocus on the newbies is because
going unfortunately, within thefirst two years, 90% of new
businesses fail, and that breaksmy heart because it's very
(03:46):
rarely because there's a problemwith the product or the service
or that the owner isn't workinghard enough.
It's the fact that they arecompletely lacking some, if not
most, of the basic businessskills.
They're technicians, they'retechnically very good at their
product or service and theythink that's it, that's all I
need, and then they start andlife and reality kicks the crud
(04:09):
out of them and they don't makeit.
I'm going that's not necessary.
Like I'm going, we can teachyou all like the eight basic
pieces that you need so that youcan survive, and then we can
get you growing.
But if you don't survive thefirst two years, nothing else
matters.
Speaker 1 (04:27):
Yeah, I love that you say that, because I say that as
well.
I always say that people comein assuming, when they start
their business, that they onlyhave to do the thing that
they're offering, and then theyget a reality check when they
have to be a bookkeeper, theyhave to be a salesperson and
they have to be marketing andthey have to do all of the
(04:50):
things or they have to hireexperts to do that.
And typically when people arefirst starting, they're kind of
bootstrapping, especially likein our space, right, like as
entrepreneurs, so they're notable to hire out typically, um,
right away, um, so they arehaving to do all of the things,
and I think that that's maybewhat you're saying is like it
(05:13):
becomes like a reality check forthem.
They're like oh, this is notwhat I signed up for.
Speaker 2 (05:18):
yeah, or when they do hire a lot of them.
I'm finding um, because one ofthe things is advisory team that
I teach about is okay, becausemost people get their business
advice from their broke assfriends and family that have
never set foot in the arena.
Or they'll hire somebody thatthey get along with and that's a
nice person or whatever, butdoesn't have the skills and the
capabilities that they need.
(05:40):
Or even when the businessstarts to take off and they say
I need help, I need help, theyhire a body and they typically
hire another person just likethem and they go.
This is wonderful, like whenwe're getting together and
brainstorming but I hate doingthe bookkeeping and the
administration stuff and so dothey, so it's not getting done,
and then everybody getsfrustrated so it's like no, we
(06:00):
need to build a properfoundation and then you can
build it.
Everybody wants the skyscraper,but if you've ever been to like
a large city where they'rebuilding the skyscrapers, you
don't see anything that they'llbuild it for four years and for
the first three years you seenothing but hole.
Because they're building,they're digging down deep,
they're building the foundation,they're putting all that in and
(06:22):
you're going.
How is this taking so longNothing's happening.
And then in the last year itgoes whoosh.
But if they just do thebuilding part, the first storm
they have or anything everythingcomes tumbling down.
You build the foundation first,you build it strong.
Speaker 1 (06:38):
I love that.
So you mentioned the eightpieces that they need, the eight
foundational pieces.
What are those?
Speaker 2 (06:46):
So mindset, that's a big one how entrepreneurs think
and how employees think very,very different.
And I've had people so I'vebeen teaching small business
class for about 19 years now andI've had a few people that
after they've spent that timewith me, they're going.
You know what?
Now that I really understandwhat's involved, this is not for
me and I'm going perfect, thiswas the best investment you've
(07:08):
ever made, because it isn't foreverybody.
But you have to have yourmindset and then you have to
like what are your habits Like?
How are you actually going?
When you're an employee, youhave somebody else telling you
what to do and when to do it andhow to do it and all that stuff
, which is annoying, but in someways it's wonderful because you
(07:28):
don't have to worry about it.
Somebody's gonna tell you whatto do.
So setting up your habits thatyou can do it.
Marketing like no marketing, nosales, no, nothing.
Like you can have the bestproduct or service in the world
but if nobody knows about it,nobody's coming in.
What's the point?
Advisory team like you you saidwho do you have on your team?
It doesn't necessarily meanpeople that you're, you're
(07:48):
paying and stuff, especially tobegin with, but are you getting
good support and advice?
Are you having people aroundyou that know what they're doing
, that can ask you questions,can help you see opportunities
and see those things that couldhurt you financially,
emotionally, mentally all ofthese things so that you can
navigate around those thingsthat could hurt you financially,
emotionally, mentally all ofthese things?
So that you can navigate aroundthose things.
Financials the number one thingthat I find that people avoid,
(08:12):
or the first thing that theyabdicate they don't typically
delegate it, they abdicate itare their financials.
They don't understand what'sgoing on.
They're missing all thebeautiful stories that their
numbers can tell them so thatthey can help more people make
more money, survive, beprofitable.
So I'm like I make all of myclients, I want them to be their
(08:33):
own bookkeeper for the firstsix months to a year so that
they can learn these things, sothey get intimate, so they can
get away from the fact thatthey're scared of them.
Because if you can count, add,subtract, multiply, divide, you
have all the skills you need.
You just have to be involved.
I agree, like how are youputting together your systems?
(08:54):
Because there's a lot of peoplethat are really good at what
they do, but everything is intheir head and I call them my
professional plate spinnersbecause they're running around
and they're spinning all theplates and then they're
wondering why they're exhaustedand then the plates start
crashing down.
No systems, no business, nosystems.
You have a job that owns youand then we have cash flow and
(09:16):
profit.
You need to know that there's adifference and that both are
absolutely necessary, and how tobuild up both.
And those are the eight pieces.
You have those.
Your chances of success are notguaranteed, but they definitely
greatly improve.
You're missing any of those,your chances of failure are
pretty much a given.
Speaker 1 (09:35):
I love that.
Your first thing that youmentioned is mindset, because
when I started I started 10years ago and I met my coach and
she said one of the and I'vetalked about this before one of
the first things she said to meis you have a mindset problem,
right?
I, of course, 10 years ago, hadno idea what that even meant
(09:55):
and I was just coming out ofcorporate so I really didn't
even know what that meant.
And but, like you said, theyincorporate.
You are taught to be a certainway.
You're taught to do certainthings right.
One of the things that I wastaught to do was to follow what
everybody else was doing, listento what everyone else is doing,
(10:17):
keep my email open all the timeand be responsive to whatever
they're telling me to do.
Right, I'm not really beingproactive, you're just very
reactive when you're working ina corporate environment.
At least you know and I was inmanagement I still was taught to
be a you know, reactive worker.
(10:39):
But the first thing she saidwas yeah, you have a mindset
problem and had me doing all ofthese activities which are now
kind of like foundationalmindset things to me, that I'm
just like so grateful that I wastaught because I didn't realize
how important it is.
Personal issues.
Start a business, right, if youhave any like, if you have any
(11:11):
things that you need to workthrough.
Start a business because you'regoing to have to get through
those things if you want to besuccessful in business, right,
and you're just going to have to, because you cannot run a
business and have those thingskind of burdening you while
you're trying to do it.
Yeah, so that that was a hugelesson for me.
(11:32):
So do you think that it is morechallenging for a mom to run
her own business?
Speaker 2 (11:42):
Yes and no.
Yes and no, like, that's athat's a very difficult question
, because why yes?
Is it more challenging?
Because we're, we're, we'redoing more things, especially
like and I always say cause,like you said, I started my
business, basically got pregnantlike pretty much right away.
I don't know how women repeatthat process, like my hat's off
to them.
I was like, no, things werevery different when my daughter
(12:07):
was a baby versus when she was atoddler, versus now.
I just have to drop her off atthe university.
On occasion, when she was little, I had to be a lot more strict
with myself because I only hadtiny little pockets to work in
and it was.
It was actually wonderful,because I couldn't waste any
time, I couldn't be doing busywork because I've only got this,
(12:29):
this window, that I have to be.
So I learned, ok, what isimportant to be doing, that I
have to be.
So I learned okay what isimportant to be doing and then
how to be getting it done right.
Um, and so that's why it's alsoa bonus being a mom, because,
like I said, it's a good thingwe have moms, because moms keep
the world running.
If we were left, as much as Ilove my husband and their dads
(12:51):
are definitely getting so muchbetter.
Children would not survive ifleft in the care of most men,
because most men their brainsare like rooms and they go into
the room and they close the doorand nothing's outside.
Moms have to work on the openfloor concept because we have to
.
Okay, the kids are doing, we'recooking, we're doing all of
(13:11):
this stuff and we have to keepeverything running, which are
incredibly valuable skills tohave when you are running a
business.
The self-management, the timemanagement, the other management
, getting your kids to do thethings that they need to do is
wonderful.
Training for management andbusiness and employees and
(13:33):
especially managing customersand clients like those are
incredible skills.
So there's pros and cons yeah,I find it.
Speaker 1 (13:43):
It's really challenging, especially like for
some of my clients to do it and, like you said, it just really
depends on which stage of lifethey're they're in, because I
know when I started my kids werea lot younger.
Now they're all teenagers andit's.
I want to say it's easier, it'sdifferent, right, it's
(14:04):
different Because there's thereare four of them, so sometimes
it feels like a lot.
Speaker 2 (14:10):
Yeah, you put your hands very full.
Speaker 1 (14:12):
You don't want to be driven everywhere, right, right,
I'm just like, uh, you have to,you know, um, make their own
rides and transportation andthings like that is typically
our, our issue, that we're thatwe're struggling with,
especially because nobody'sdriving just yet.
So, even though I have a 16year old, she's just not ready
to to drive.
(14:32):
So, yeah, I.
Speaker 2 (14:35):
I just do find, though, that moms will struggle
with that, and then the constantinterruptions and trying to
stay focused on learning tomanage those interruptions,
cause that's a big one, thatthat that that I had and have
had to work with a lot ofparents.
It's like, no, we don't neglectthem, but we have to train them
.
They're like boundaries.
(14:56):
Okay, one of the things that Ifound with my daughter because,
like you said, I worked fromhome and like I took literally
30 hours of mat leave, like Iworked up until noon the day I
had her, she was seeing clientswith me.
Before she was two days old Imissed teaching one class
because that is literally theday I gave birth.
She was with me.
The following week she came toclass with me.
So all of those things.
(15:17):
And then as she got, as she gota little bit older and stuff we
would have, like she learnedhow to kind of tell the time.
And I'm going okay, you pickout a movie and the, where the
TV, the family room was likebasically next door to my office
, I said'll set you up with your, with your toys and stuff.
If you quietly and play withyour, play with your toys and
watch your movie.
When the movie is done we willgo to the park or we will, we
(15:39):
will do something.
And as long as I kept my end ofthe bargain right, it was, it
was fine.
So having to learn to to dealwith those things, and then some
days like she was a lot needierthan others and I'm going okay,
we have to.
We just have to adjust and findways of doing things and making
her not.
One of the things I had toreally work on is making her not
(15:59):
resent my business, to make herfeel it was taking away from
her.
I made her a part of it.
So she played my assistantbecause I worked from home for
most of the time.
I had an office for a shortlittle while and would never do
that again but teacher to answerthe door and how to interact
with my clients.
And she, like she, was such abig girl about this and she
(16:19):
would love when I would doevents and she'd come out and
talk with people and and get toshow off.
So she, she felt involved, notneglected by it.
Speaker 1 (16:29):
I love that.
I love too, though, that youwere actually going to places
and taking her with you, becauseit felt like maybe it was only
acceptable to involve your kids.
After COVID, right, Like it wasalmost like oh, my kids are
(16:50):
here.
Like that you need to tell thembe quiet, I'm working.
But after COVID, everybody waslike oh, I'm working, my kids
are home.
Like don't?
It almost became commonplace.
Speaker 2 (17:01):
Well, it's definitely gotten off a lot better, like
my daughter was born in 2003.
And so if I, like, I hadclients that went through my
pregnancy and stuff with me, andso I we go and see them
afterwards and I've got, okay,the diaper bag and the purse and
I've got my, my, my laptop, andthen I've got the baby carrier
and stuff, and I come and showup and say, oh, can I hold the
baby?
Oh, here you go.
(17:22):
And so she went like she wasfine and she, she, she, she
loved it and my clients were allabout it.
But, yes, it's definitely beena big, a big change.
But one of the many reasons whyI started my business because
when I was fired I was alreadyinterviewing for other positions
.
Like one more week I would havebeen in another position,
(17:44):
better pay, better titer, all ofthat stuff.
But my husband and I we weretalking about starting our
family and I'm going.
I don't want to get my child upat five o'clock in the morning
so I can drop her off at daycare, get to, get to a job that I
can't stand, be there all day,miss the first words, miss the
first steps, all of that.
Pick her up, maybe be able tospend, like what, half an hour,
(18:07):
an hour with her before she'sdown, like I'm going, that's not
the life that I want beforeshe's down, like I'm going,
that's not the life that I want.
So I'm going, I want to andthat's going to be any job that
I have where, if I set up mybusiness, I can work around that
and make it work for my family,and I did.
It was really challenging forthe first two years for like
everything, because, especiallybecause my daughter nursed more
(18:30):
in the middle of the night thanshe did during the day, I don't
know how I survived.
But once I hit that two yearmark and the business just took
off, things were so much betterand she loved that.
Like I said, I could go andvolunteer for the field trips or
be pizza mom or any of thatstuff, because I've had the
(18:51):
flexibility to work with that.
Speaker 1 (18:55):
Yeah, I think I feel like that's why a lot of us
start our businesses right.
Like my kids were definitelythe motivator for me.
Speaker 2 (19:02):
I had a business I'd actually you're freezing up
Brita, Are you there?
(19:28):
Yeah, I'm there.
You just froze up there for amoment.
Speaker 1 (19:32):
Goodness, I'll have to make a note so that I can
edit that.
So I forgot what I was saying.
I think what I was saying isthat-.
Speaker 2 (19:41):
Your kids were a motivator for starting your
business.
Speaker 1 (19:43):
Yeah, they were.
I had started.
I had a couple of businessesthat were short-lived prior to
me having kids, but once I hadmy sons and I wanted to be home
with them for that time freedomof time and financial freedom.
To be honest with you, try tobreak some of these generational
uh curses that I've got goingon, you know, and like create an
(20:07):
actual legacy for my kidsversus just like surviving.
I just felt like they motivatedme to just not stop, just to
continue to like it was like Ihad to push, no matter what my
family would say, because myfamily has said to me more times
than I will tell you to go geta regular job, and especially
(20:32):
because you know how thingsfluctuate with with
entrepreneurship.
So anytime there was a downtime, it was oh, you should just go
get a regular job.
I'm like no, I'm going to makethis happen, this is going to
work Right.
And I'm like determined becauseI I'm going to make this happen
, this is going to work Right.
And I'm like determined becauseI wanted to be home with my
sons and um, and then when I gotmy nieces as well, so I was
(20:54):
like even then, now I have fourkids, so now I'm like I have to
make this work regardless ofwhat anybody says.
So I feel like you like youknow, sometimes we, they like,
push us in there and thensometimes they like make us stay
in there well, I was looking,I'm looking at this way.
Speaker 2 (21:12):
I wanted, I wanted to show my daughter that she can
build a life that she wants andthat she has control.
And yeah, I had people, my momin particular, cause she, she
worked in the same hospital andworked her way up for like 42
years before she retired and shewould have a hard time when I
would change jobs, let alonewhen I started my business.
(21:35):
Like I thought she was going tohave an all out coronary.
She was so worried.
But now, like she, she reallylikes it.
Cause I'm going, I've got theflexibility and I like this.
Like there's so many peoplethat believe oh, when you have a
job, it's so secure, I'm going.
How many people have been laidoff and downsized and right
sized and all of this stuff, I'mgoing.
(21:56):
Or there's a cap on how muchmoney they can make and it
doesn't matter how hard they'reworking or what sacrifices.
This is it.
I'm going.
I eat what I kill, I hard.
They're working, you're.
What sacrifices?
This is it I'm going.
I eat what I kill.
I want to eat better.
I get better at the, at the, atthe hunting, and I love the
challenge.
I always tell my clients I'mgoing.
If you're bored, you're doingit wrong, because there's always
things you can learn andimprove and and this is the most
(22:17):
exciting, wonderful game outthere- Mm-hmm.
Speaker 1 (22:22):
I love that.
Okay, so, as we're going towrap up really fast, tell
everyone these this is somethingI mentioned that I want to talk
about is what tools orsoftwares it could be an app, it
could be literally anything.
What are you using to create alittle bit more like efficiency,
freedom, flexibility in yourbusiness and life?
Speaker 2 (22:45):
So last year I signed up for Zoho suite Z-O-H-O, and
I'm really really liking thatbecause it coordinates so many
different pieces.
Like it looks after my emailcampaigns, it looks after doing
my social media posting, I canlook after booking my clients
and all that through there.
Like it's got so many differentpieces that I'm just going
(23:06):
through and learning all of themand I love how it's coordinated
.
And I was going okay, I waspaying this for my social media
posting, I was paying this forcalendar, I was paying this for
this and this for this, and Ijust put it all in one where
it's all perfectly coordinatedand it's actually cheaper.
And I haven't even touched allof the things that it can do.
I'm kind of I'm learning thispart and then we'll add in the
(23:29):
next one.
So I'm really liking that.
That's been a wonderful tool.
So what?
Speaker 1 (23:35):
does it do?
It doesn't schedule your stuffout, or is it like looking at
your expenses Like I'm well it'sno, it's got all the.
Speaker 2 (23:42):
It's got all the different pieces, pieces like
it's got different littlewidgets in it, so like there's
one for it's called bookings,which is what I use to replace
my calendly.
So I have it.
Okay, you can do all of that.
And then it talks with my, withmy google calendar, and then
I've got, like you said, for my,my emails and my uh newsletters
and stuff like that.
That's all coordinated.
(24:02):
Um, nice, it's keep, it's gotum books so I can do all myters
and stuff like that.
That's all coordinated.
Nice, it's got books so I cando all my accounting and stuff
in there, rather than QuickBooksor something like that.
So, like I said, it's a suiteof OK, what do I want it to do?
And it's got my CRM in there,all of it and it's all
coordinated.
And I just I'm I started usingit almost a year ago and I
(24:25):
really like it.
Speaker 1 (24:26):
So it has the CRM, so it has the sales funnels that
would lead to the email funnels.
All that stuff kind of likeconnects together.
I love that.
I'm gonna have to check it out.
I've heard of it but I have notlooked into it yet so and I
didn't really know what it did.
Speaker 2 (24:46):
So that's why I've heard a little bit about it for
years.
But I'm a member of theCanadian Association of
Professional Speakers and theywere at one of our conventions,
so I started talking and then wehad a proper meeting and they
actually showed me what it coulddo.
I'm going okay.
Yeah, this is a no brainer,because I've looked at all sorts
of different ones and I waslooking for a new CRM and a new
(25:07):
CRM and for what I was lookingat, just a CRM.
I can have all of this for lessthan what I was looking for the
one CRM and it, like I said it,coordinates together very, very
well, so I really like it.
Speaker 1 (25:14):
I love that.
Okay, I'm gonna check it out.
And then, what are youlistening to or reading?
Speaker 2 (25:21):
Well, actually I do both.
So I listen to audiobooks everyday when I go to the gym and I
have my library, which Iabsolutely love because I'm all
for okay, let's learn and gothrough and there's pros and
cons to both.
So, like you said, I listen toaudiobooks and I read.
So one of my favoriteaudiobooks I always listen to
(25:44):
the Success Principles by JackCanfield.
I'm really hoping he puts out a20th anniversary edition next
year because I've got the 10thand I've been reading it since
it first came out.
So that's one of my favoriteaudio books.
And another book that Iabsolutely love the Infinite
Game by Simon Sinek.
I absolutely love it.
Speaker 1 (26:05):
Okay, perfect.
So I never end a podcastwithout talking about self-care,
because that was the reason whyI started this podcast was
because I was felt like I wasfailing at doing so many things,
and so I wanted to talk toother mom business owners and
(26:25):
talk about how they were able todo all the things, and so
self-care was one of the thingsI had fallen off of.
So what are you doing foryourself, tammy?
Speaker 2 (26:36):
so two of the biggest things is making sure, like I,
I don't particularly love goingto the gym, but but I love the
results that I get and the factthat okay, nobody's talking to
me, I can go do my thing there's.
Being physically active isabsolutely wonderful and, like
you said, I always listen to myaudio books and stuff through it
.
So I find that that's a really,really big one.
(26:57):
And then I do try to getoutside for a walk during the
day or the evening or whatever,when it's, when it's nice out,
because I find that just, oh,just being out in the fresh air
and away from my, my office, mydesk, because I love what I do,
I love my clients and stuff.
But a productive day for me is alot of time on my butt right in
(27:18):
front of a computer and thenyou just it sucks out your, your
, your posture and you get upafter a little while you're're
going.
Oh, is my butt there?
Yep, I can feel it.
So getting up on a regularbasis and, like I said, trying
to get outside, those are someones that are huge for keeping
me going.
Speaker 1 (27:37):
Yeah, the sun is.
It's so important to getoutside, and that's something
that I need to do more of to getoutside, and that's something
that I need to do more of.
Hopefully, now this weather hascalmed and it's gonna not be 95
degrees and yeah, mine isusually.
Speaker 2 (27:51):
It's usually either earlier in the morning here or
later in the evening, because itgets pretty darn warm here and
I'm a pasty white chick thatgoes up in flames yeah, I I
don't like know I don't wantsunburn or anything like that.
Speaker 1 (28:05):
So where are you at online Like?
What social media platform areyou hanging out on typically?
Speaker 2 (28:13):
So best place to find me on social media is Instagram
, and that's KSA dot business.
Speaker 1 (28:20):
Okay, and then your website, of course.
Speaker 2 (28:23):
KSAbusinessca, because I'm a pasty white
Canadian.
Speaker 1 (28:27):
So Okay, and I will put all of the links and stuff
for you in the show notes andthen if anybody wants to connect
with you, they can just reachout.
Anything else.
I can't think of anything.
But thank you so much You'vebeen.
It's been such a pleasurechatting with you.
(28:48):
Well, thank you for having me,rita.
I lost the.
Hi, this is Mom Owned and Operated.
I'm Rita, suzanne, and today Ihave my guest Tammy with me.
Tammy, I'm so excited to chatwith you about all the things.
Please tell everyone, all aboutyou, your business and your
family.
Speaker 2 (00:16):
So I am Tammy Johnston.
I am the hold your hand andkick your ass business coach.
I've been working with smallbusinesses for over 20 years and
I specialize in working withnew businesses as early in their
journey as possible, like ideastage.
Up to two years is where I canhave the most positive impact
(00:37):
and I work to teach them thebasic foundational skills they
need to survive the first twoyears and then actually go on to
thrive and everything is reallife.
Battle tested.
It's none of this.
Okay.
If the sun, the moon and thestars all line up perfectly,
this will work.
No, this is the stuff thatworks in the trenches I love
that.
Speaker 1 (00:58):
And your mom?
I'm a mom.
How old are your?
Speaker 2 (01:02):
are your children.
My daughter is actually 21 nowand it's quite interesting
because I started my businessbecause I was fired from a job I
absolutely hated, which is oneof the best things that could
have ever happened, because itwould have taken me like at
least a few more years tofinally get fed up enough on my
own to do it, and so I startedmy business.
(01:23):
Got pregnant, do it, and so Istarted my business, got
pregnant, had to build mydaughter and a business at the
same time, took 30 hours of matleave and have been going strong
since.
So I've been through.
Okay, how do we work in betweennursing and diapers and naps
and pizza mom and picking up anddropping off and everything in
between Pizza mom and picking upand dropping off and everything
(01:44):
in between?
Speaker 1 (01:45):
Wow.
So when a mom comes to you, ora woman or whomever right.
Speaker 2 (02:00):
Do you work with parents specifically or do you
have a specific target that youusually work with?
My target are, like I said, Ilove working with the new
business owners, like like myperfect ones together, what I
call the praying for the pinkslip crowd.
They're somebody that they knowthey want to start a business
and they're just hope, they'rehoping and praying to get that
pink slip so they can get abuyout, so they've got some time
and some money to go forwardand that are willing to do the
(02:21):
work.
So I work with everybody from,like medical professionals,
restaurants, breweries, trades,people, coaches, retail, like
everything it's are they willingto do the work?
Speaker 1 (02:33):
But I do have a lot of parents that do come to me,
so usually when they come to you, do they have an idea in mind,
or are they asking you to helpthem, kind of like, figure it
out?
Speaker 2 (02:47):
They usually have an idea.
They might need a little bit ofhelp fine tuning and figuring
it out, but they usually do comewith the idea because we need
to have some place to start.
Speaker 1 (02:57):
Right, right.
Well, I'm just wondering ifthey, if they're asking you to
kind of like flesh it out forthem, like are you doing some
research to figure out?
Is this going to be aprofitable idea?
Like, where, how are youhelping them?
Because I usually like people,you know, I like to work with
clients who've been in businessfor a little bit longer than you
(03:18):
.
I like them when they're likethey've already decided what
they want to do.
Speaker 2 (03:23):
Well, and most people do, and that is absolutely
wonderful.
But and I've worked with likeeverybody from like the idea
stage up to okay I've beensuccessful in business for 35
plus years and everything inbetween and I love all of them.
But the reason why I put myfocus on the newbies is because
going unfortunately, within thefirst two years, 90% of new
businesses fail, and that breaksmy heart because it's very
(03:46):
rarely because there's a problemwith the product or the service
or that the owner isn't workinghard enough.
It's the fact that they arecompletely lacking some, if not
most, of the basic businessskills.
They're technicians, they'retechnically very good at their
product or service and theythink that's it, that's all I
need, and then they start andlife and reality kicks the crud
(04:09):
out of them and they don't makeit.
I'm going that's not necessary.
Like I'm going, we can teachyou all like the eight basic
pieces that you need so that youcan survive, and then we can
get you growing.
But if you don't survive thefirst two years, nothing else
matters.
Speaker 1 (04:27):
Yeah, I love that you say that, because I say that as
well.
I always say that people comein assuming, when they start
their business, that they onlyhave to do the thing that
they're offering, and then theyget a reality check when they
have to be a bookkeeper, theyhave to be a salesperson and
they have to be marketing andthey have to do all of the
(04:50):
things or they have to hireexperts to do that.
And typically when people arefirst starting, they're kind of
bootstrapping, especially likein our space, right, like as
entrepreneurs, so they're notable to hire out typically, um,
right away, um, so they arehaving to do all of the things,
and I think that that's maybewhat you're saying is like it
(05:13):
becomes like a reality check forthem.
They're like oh, this is notwhat I signed up for.
Speaker 2 (05:18):
yeah, or when they do hire a lot of them.
I'm finding um, because one ofthe things is advisory team that
I teach about is okay, becausemost people get their business
advice from their broke assfriends and family that have
never set foot in the arena.
Or they'll hire somebody thatthey get along with and that's a
nice person or whatever, butdoesn't have the skills and the
capabilities that they need.
(05:40):
Or even when the businessstarts to take off and they say
I need help, I need help, theyhire a body and they typically
hire another person just likethem and they go.
This is wonderful, like whenwe're getting together and
brainstorming but I hate doingthe bookkeeping and the
administration stuff and so dothey, so it's not getting done,
and then everybody getsfrustrated so it's like no, we
(06:00):
need to build a properfoundation and then you can
build it.
Everybody wants the skyscraper,but if you've ever been to like
a large city where they'rebuilding the skyscrapers, you
don't see anything that they'llbuild it for four years and for
the first three years you seenothing but hole.
Because they're building,they're digging down deep,
they're building the foundation,they're putting all that in and
(06:22):
you're going.
How is this taking so longNothing's happening.
And then in the last year itgoes whoosh.
But if they just do thebuilding part, the first storm
they have or anything everythingcomes tumbling down.
You build the foundation first,you build it strong.
Speaker 1 (06:38):
I love that.
So you mentioned the eightpieces that they need, the eight
foundational pieces.
What are those?
Speaker 2 (06:46):
So mindset, that's a big one how entrepreneurs think
and how employees think very,very different.
And I've had people so I'vebeen teaching small business
class for about 19 years now andI've had a few people that
after they've spent that timewith me, they're going.
You know what?
Now that I really understandwhat's involved, this is not for
me and I'm going perfect, thiswas the best investment you've
(07:08):
ever made, because it isn't foreverybody.
But you have to have yourmindset and then you have to
like what are your habits Like?
How are you actually going?
When you're an employee, youhave somebody else telling you
what to do and when to do it andhow to do it and all that stuff
, which is annoying, but in someways it's wonderful because you
(07:28):
don't have to worry about it.
Somebody's gonna tell you whatto do.
So setting up your habits thatyou can do it.
Marketing like no marketing, nosales, no, nothing.
Like you can have the bestproduct or service in the world
but if nobody knows about it,nobody's coming in.
What's the point?
Advisory team like you you saidwho do you have on your team?
It doesn't necessarily meanpeople that you're, you're
(07:48):
paying and stuff, especially tobegin with, but are you getting
good support and advice?
Are you having people aroundyou that know what they're doing
, that can ask you questions,can help you see opportunities
and see those things that couldhurt you financially,
emotionally, mentally all ofthese things so that you can
navigate around those thingsthat could hurt you financially,
emotionally, mentally all ofthese things?
So that you can navigate aroundthose things.
Financials the number one thingthat I find that people avoid,
(08:12):
or the first thing that theyabdicate they don't typically
delegate it, they abdicate itare their financials.
They don't understand what'sgoing on.
They're missing all thebeautiful stories that their
numbers can tell them so thatthey can help more people make
more money, survive, beprofitable.
So I'm like I make all of myclients, I want them to be their
(08:33):
own bookkeeper for the firstsix months to a year so that
they can learn these things, sothey get intimate, so they can
get away from the fact thatthey're scared of them.
Because if you can count, add,subtract, multiply, divide, you
have all the skills you need.
You just have to be involved.
I agree, like how are youputting together your systems?
(08:54):
Because there's a lot of peoplethat are really good at what
they do, but everything is intheir head and I call them my
professional plate spinnersbecause they're running around
and they're spinning all theplates and then they're
wondering why they're exhaustedand then the plates start
crashing down.
No systems, no business, nosystems.
You have a job that owns youand then we have cash flow and
(09:16):
profit.
You need to know that there's adifference and that both are
absolutely necessary, and how tobuild up both.
And those are the eight pieces.
You have those.
Your chances of success are notguaranteed, but they definitely
greatly improve.
You're missing any of those,your chances of failure are
pretty much a given.
Speaker 1 (09:35):
I love that.
Your first thing that youmentioned is mindset, because
when I started I started 10years ago and I met my coach and
she said one of the and I'vetalked about this before one of
the first things she said to meis you have a mindset problem,
right?
I, of course, 10 years ago, hadno idea what that even meant
(09:55):
and I was just coming out ofcorporate so I really didn't
even know what that meant.
And but, like you said, theyincorporate.
You are taught to be a certainway.
You're taught to do certainthings right.
One of the things that I wastaught to do was to follow what
everybody else was doing, listento what everyone else is doing,
(10:17):
keep my email open all the timeand be responsive to whatever
they're telling me to do.
Right, I'm not really beingproactive, you're just very
reactive when you're working ina corporate environment.
At least you know and I was inmanagement I still was taught to
be a you know, reactive worker.
(10:39):
But the first thing she saidwas yeah, you have a mindset
problem and had me doing all ofthese activities which are now
kind of like foundationalmindset things to me, that I'm
just like so grateful that I wastaught because I didn't realize
how important it is.
Personal issues.
Start a business, right, if youhave any like, if you have any
(11:11):
things that you need to workthrough.
Start a business because you'regoing to have to get through
those things if you want to besuccessful in business, right,
and you're just going to have to, because you cannot run a
business and have those thingskind of burdening you while
you're trying to do it.
Yeah, so that that was a hugelesson for me.
(11:32):
So do you think that it is morechallenging for a mom to run
her own business?
Speaker 2 (11:42):
Yes and no.
Yes and no, like, that's athat's a very difficult question
, because why yes?
Is it more challenging?
Because we're, we're, we'redoing more things, especially
like and I always say cause,like you said, I started my
business, basically got pregnantlike pretty much right away.
I don't know how women repeatthat process, like my hat's off
to them.
I was like, no, things werevery different when my daughter
(12:07):
was a baby versus when she was atoddler, versus now.
I just have to drop her off atthe university.
On occasion, when she was little, I had to be a lot more strict
with myself because I only hadtiny little pockets to work in
and it was.
It was actually wonderful,because I couldn't waste any
time, I couldn't be doing busywork because I've only got this,
(12:29):
this window, that I have to be.
So I learned, ok, what isimportant to be doing, that I
have to be.
So I learned okay what isimportant to be doing and then
how to be getting it done right.
Um, and so that's why it's alsoa bonus being a mom, because,
like I said, it's a good thingwe have moms, because moms keep
the world running.
If we were left, as much as Ilove my husband and their dads
(12:51):
are definitely getting so muchbetter.
Children would not survive ifleft in the care of most men,
because most men their brainsare like rooms and they go into
the room and they close the doorand nothing's outside.
Moms have to work on the openfloor concept because we have to
.
Okay, the kids are doing, we'recooking, we're doing all of
(13:11):
this stuff and we have to keepeverything running, which are
incredibly valuable skills tohave when you are running a
business.
The self-management, the timemanagement, the other management
, getting your kids to do thethings that they need to do is
wonderful.
Training for management andbusiness and employees and
(13:33):
especially managing customersand clients like those are
incredible skills.
So there's pros and cons yeah,I find it.
Speaker 1 (13:43):
It's really challenging, especially like for
some of my clients to do it and, like you said, it just really
depends on which stage of lifethey're they're in, because I
know when I started my kids werea lot younger.
Now they're all teenagers andit's.
I want to say it's easier, it'sdifferent, right, it's
(14:04):
different Because there's thereare four of them, so sometimes
it feels like a lot.
Speaker 2 (14:10):
Yeah, you put your hands very full.
Speaker 1 (14:12):
You don't want to be driven everywhere, right, right,
I'm just like, uh, you have to,you know, um, make their own
rides and transportation andthings like that is typically
our, our issue, that we're thatwe're struggling with,
especially because nobody'sdriving just yet.
So, even though I have a 16year old, she's just not ready
to to drive.
(14:32):
So, yeah, I.
Speaker 2 (14:35):
I just do find, though, that moms will struggle
with that, and then the constantinterruptions and trying to
stay focused on learning tomanage those interruptions,
cause that's a big one, thatthat that that I had and have
had to work with a lot ofparents.
It's like, no, we don't neglectthem, but we have to train them
.
They're like boundaries.
(14:56):
Okay, one of the things that Ifound with my daughter because,
like you said, I worked fromhome and like I took literally
30 hours of mat leave, like Iworked up until noon the day I
had her, she was seeing clientswith me.
Before she was two days old Imissed teaching one class
because that is literally theday I gave birth.
She was with me.
The following week she came toclass with me.
So all of those things.
(15:17):
And then as she got, as she gota little bit older and stuff we
would have, like she learnedhow to kind of tell the time.
And I'm going okay, you pickout a movie and the, where the
TV, the family room was likebasically next door to my office
, I said'll set you up with your, with your toys and stuff.
If you quietly and play withyour, play with your toys and
watch your movie.
When the movie is done we willgo to the park or we will, we
(15:39):
will do something.
And as long as I kept my end ofthe bargain right, it was, it
was fine.
So having to learn to to dealwith those things, and then some
days like she was a lot needierthan others and I'm going okay,
we have to.
We just have to adjust and findways of doing things and making
her not.
One of the things I had toreally work on is making her not
(15:59):
resent my business, to make herfeel it was taking away from
her.
I made her a part of it.
So she played my assistantbecause I worked from home for
most of the time.
I had an office for a shortlittle while and would never do
that again but teacher to answerthe door and how to interact
with my clients.
And she, like she, was such abig girl about this and she
(16:19):
would love when I would doevents and she'd come out and
talk with people and and get toshow off.
So she, she felt involved, notneglected by it.
Speaker 1 (16:29):
I love that.
I love too, though, that youwere actually going to places
and taking her with you, becauseit felt like maybe it was only
acceptable to involve your kids.
After COVID, right, Like it wasalmost like oh, my kids are
(16:50):
here.
Like that you need to tell thembe quiet, I'm working.
But after COVID, everybody waslike oh, I'm working, my kids
are home.
Like don't?
It almost became commonplace.
Speaker 2 (17:01):
Well, it's definitely gotten off a lot better, like
my daughter was born in 2003.
And so if I, like, I hadclients that went through my
pregnancy and stuff with me, andso I we go and see them
afterwards and I've got, okay,the diaper bag and the purse and
I've got my, my, my laptop, andthen I've got the baby carrier
and stuff, and I come and showup and say, oh, can I hold the
baby?
Oh, here you go.
(17:22):
And so she went like she wasfine and she, she, she, she
loved it and my clients were allabout it.
But, yes, it's definitely beena big, a big change.
But one of the many reasons whyI started my business because
when I was fired I was alreadyinterviewing for other positions
.
Like one more week I would havebeen in another position,
(17:44):
better pay, better titer, all ofthat stuff.
But my husband and I we weretalking about starting our
family and I'm going.
I don't want to get my child upat five o'clock in the morning
so I can drop her off at daycare, get to, get to a job that I
can't stand, be there all day,miss the first words, miss the
first steps, all of that.
Pick her up, maybe be able tospend, like what, half an hour,
(18:07):
an hour with her before she'sdown, like I'm going, that's not
the life that I want beforeshe's down, like I'm going,
that's not the life that I want.
So I'm going, I want to andthat's going to be any job that
I have where, if I set up mybusiness, I can work around that
and make it work for my family,and I did.
It was really challenging forthe first two years for like
everything, because, especiallybecause my daughter nursed more
(18:30):
in the middle of the night thanshe did during the day, I don't
know how I survived.
But once I hit that two yearmark and the business just took
off, things were so much betterand she loved that.
Like I said, I could go andvolunteer for the field trips or
be pizza mom or any of thatstuff, because I've had the
(18:51):
flexibility to work with that.
Speaker 1 (18:55):
Yeah, I think I feel like that's why a lot of us
start our businesses right.
Like my kids were definitelythe motivator for me.
Speaker 2 (19:02):
I had a business I'd actually you're freezing up
Brita, Are you there?
(19:28):
Yeah, I'm there.
You just froze up there for amoment.
Speaker 1 (19:32):
Goodness, I'll have to make a note so that I can
edit that.
So I forgot what I was saying.
I think what I was saying isthat-.
Speaker 2 (19:41):
Your kids were a motivator for starting your
business.
Speaker 1 (19:43):
Yeah, they were.
I had started.
I had a couple of businessesthat were short-lived prior to
me having kids, but once I hadmy sons and I wanted to be home
with them for that time freedomof time and financial freedom.
To be honest with you, try tobreak some of these generational
uh curses that I've got goingon, you know, and like create an
(20:07):
actual legacy for my kidsversus just like surviving.
I just felt like they motivatedme to just not stop, just to
continue to like it was like Ihad to push, no matter what my
family would say, because myfamily has said to me more times
than I will tell you to go geta regular job, and especially
(20:32):
because you know how thingsfluctuate with with
entrepreneurship.
So anytime there was a downtime, it was oh, you should just go
get a regular job.
I'm like no, I'm going to makethis happen, this is going to
work Right.
And I'm like determined becauseI I'm going to make this happen
, this is going to work Right.
And I'm like determined becauseI wanted to be home with my
sons and um, and then when I gotmy nieces as well, so I was
(20:54):
like even then, now I have fourkids, so now I'm like I have to
make this work regardless ofwhat anybody says.
So I feel like you like youknow, sometimes we, they like,
push us in there and thensometimes they like make us stay
in there well, I was looking,I'm looking at this way.
Speaker 2 (21:12):
I wanted, I wanted to show my daughter that she can
build a life that she wants andthat she has control.
And yeah, I had people, my momin particular, cause she, she
worked in the same hospital andworked her way up for like 42
years before she retired and shewould have a hard time when I
would change jobs, let alonewhen I started my business.
(21:35):
Like I thought she was going tohave an all out coronary.
She was so worried.
But now, like she, she reallylikes it.
Cause I'm going, I've got theflexibility and I like this.
Like there's so many peoplethat believe oh, when you have a
job, it's so secure, I'm going.
How many people have been laidoff and downsized and right
sized and all of this stuff, I'mgoing.
(21:56):
Or there's a cap on how muchmoney they can make and it
doesn't matter how hard they'reworking or what sacrifices.
This is it.
I'm going.
I eat what I kill, I hard.
They're working, you're.
What sacrifices?
This is it I'm going.
I eat what I kill.
I want to eat better.
I get better at the, at the, atthe hunting, and I love the
challenge.
I always tell my clients I'mgoing.
If you're bored, you're doingit wrong, because there's always
things you can learn andimprove and and this is the most
(22:17):
exciting, wonderful game outthere- Mm-hmm.
Speaker 1 (22:22):
I love that.
Okay, so, as we're going towrap up really fast, tell
everyone these this is somethingI mentioned that I want to talk
about is what tools orsoftwares it could be an app, it
could be literally anything.
What are you using to create alittle bit more like efficiency,
freedom, flexibility in yourbusiness and life?
Speaker 2 (22:45):
So last year I signed up for Zoho suite Z-O-H-O, and
I'm really really liking thatbecause it coordinates so many
different pieces.
Like it looks after my emailcampaigns, it looks after doing
my social media posting, I canlook after booking my clients
and all that through there.
Like it's got so many differentpieces that I'm just going
(23:06):
through and learning all of themand I love how it's coordinated
.
And I was going okay, I waspaying this for my social media
posting, I was paying this forcalendar, I was paying this for
this and this for this, and Ijust put it all in one where
it's all perfectly coordinatedand it's actually cheaper.
And I haven't even touched allof the things that it can do.
I'm kind of I'm learning thispart and then we'll add in the
(23:29):
next one.
So I'm really liking that.
That's been a wonderful tool.
So what?
Speaker 1 (23:35):
does it do?
It doesn't schedule your stuffout, or is it like looking at
your expenses Like I'm well it'sno, it's got all the.
Speaker 2 (23:42):
It's got all the different pieces, pieces like
it's got different littlewidgets in it, so like there's
one for it's called bookings,which is what I use to replace
my calendly.
So I have it.
Okay, you can do all of that.
And then it talks with my, withmy google calendar, and then
I've got, like you said, for my,my emails and my uh newsletters
and stuff like that.
That's all coordinated.
(24:02):
Um, nice, it's keep, it's gotum books so I can do all myters
and stuff like that.
That's all coordinated.
Nice, it's got books so I cando all my accounting and stuff
in there, rather than QuickBooksor something like that.
So, like I said, it's a suiteof OK, what do I want it to do?
And it's got my CRM in there,all of it and it's all
coordinated.
And I just I'm I started usingit almost a year ago and I
(24:25):
really like it.
Speaker 1 (24:26):
So it has the CRM, so it has the sales funnels that
would lead to the email funnels.
All that stuff kind of likeconnects together.
I love that.
I'm gonna have to check it out.
I've heard of it but I have notlooked into it yet so and I
didn't really know what it did.
Speaker 2 (24:46):
So that's why I've heard a little bit about it for
years.
But I'm a member of theCanadian Association of
Professional Speakers and theywere at one of our conventions,
so I started talking and then wehad a proper meeting and they
actually showed me what it coulddo.
I'm going okay.
Yeah, this is a no brainer,because I've looked at all sorts
of different ones and I waslooking for a new CRM and a new
(25:07):
CRM and for what I was lookingat, just a CRM.
I can have all of this for lessthan what I was looking for the
one CRM and it, like I said it,coordinates together very, very
well, so I really like it.
Speaker 1 (25:14):
I love that.
Okay, I'm gonna check it out.
And then, what are youlistening to or reading?
Speaker 2 (25:21):
Well, actually I do both.
So I listen to audiobooks everyday when I go to the gym and I
have my library, which Iabsolutely love because I'm all
for okay, let's learn and gothrough and there's pros and
cons to both.
So, like you said, I listen toaudiobooks and I read.
So one of my favoriteaudiobooks I always listen to
(25:44):
the Success Principles by JackCanfield.
I'm really hoping he puts out a20th anniversary edition next
year because I've got the 10thand I've been reading it since
it first came out.
So that's one of my favoriteaudio books.
And another book that Iabsolutely love the Infinite
Game by Simon Sinek.
I absolutely love it.
Speaker 1 (26:05):
Okay, perfect.
So I never end a podcastwithout talking about self-care,
because that was the reason whyI started this podcast was
because I was felt like I wasfailing at doing so many things,
and so I wanted to talk toother mom business owners and
(26:25):
talk about how they were able todo all the things, and so
self-care was one of the thingsI had fallen off of.
So what are you doing foryourself, tammy?
Speaker 2 (26:36):
so two of the biggest things is making sure, like I,
I don't particularly love goingto the gym, but but I love the
results that I get and the factthat okay, nobody's talking to
me, I can go do my thing there's.
Being physically active isabsolutely wonderful and, like
you said, I always listen to myaudio books and stuff through it
.
So I find that that's a really,really big one.
(26:57):
And then I do try to getoutside for a walk during the
day or the evening or whatever,when it's, when it's nice out,
because I find that just, oh,just being out in the fresh air
and away from my, my office, mydesk, because I love what I do,
I love my clients and stuff.
But a productive day for me is alot of time on my butt right in
(27:18):
front of a computer and thenyou just it sucks out your, your
, your posture and you get upafter a little while you're're
going.
Oh, is my butt there?
Yep, I can feel it.
So getting up on a regularbasis and, like I said, trying
to get outside, those are someones that are huge for keeping
me going.
Speaker 1 (27:37):
Yeah, the sun is.
It's so important to getoutside, and that's something
that I need to do more of to getoutside, and that's something
that I need to do more of.
Hopefully, now this weather hascalmed and it's gonna not be 95
degrees and yeah, mine isusually.
Speaker 2 (27:51):
It's usually either earlier in the morning here or
later in the evening, because itgets pretty darn warm here and
I'm a pasty white chick thatgoes up in flames yeah, I I
don't like know I don't wantsunburn or anything like that.
Speaker 1 (28:05):
So where are you at online Like?
What social media platform areyou hanging out on typically?
Speaker 2 (28:13):
So best place to find me on social media is Instagram
, and that's KSA dot business.
Speaker 1 (28:20):
Okay, and then your website, of course.
Speaker 2 (28:23):
KSAbusinessca, because I'm a pasty white
Canadian.
Speaker 1 (28:27):
So Okay, and I will put all of the links and stuff
for you in the show notes andthen if anybody wants to connect
with you, they can just reachout.
Anything else.
I can't think of anything.
But thank you so much You'vebeen.
It's been such a pleasurechatting with you.
(28:48):
Well, thank you for having me,rita.
I lost the.
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