All Episodes

October 17, 2025 35 mins

Podcast Episode Title:

"Customer Loyalty"


Show Description:

In this compelling episode of the Mostly Middle Tennessee Business Podcast, host Jason Miller sits down with Howard Morgan, a seasoned entrepreneur and business strategist, to explore the secrets of building successful businesses. Howard shares his extensive experience from founding multiple companies and consulting with major corporations like American Express. 


Highlights:


The critical importance of customer satisfaction and loyalty


Strategies for developing and retaining top talent


Understanding the difference between fame and success in business


Insights on executive coaching and team dynamics


The power of respect and personal growth in professional settings

Listeners will gain valuable insights into creating a customer-centric business, developing effective leadership strategies, and understanding the human elements that drive business success. Whether you're an entrepreneur, executive, or business enthusiast, this episode offers practical wisdom from a veteran business leader.


Follow Howard:

https://howardjmorgan.com/


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****SUBSCRIBE/RATE/FOLLOW the Mostly Middle Tennessee Business Podcast:

www.mmtbp.com

www.instagram.com/mostlymiddletnbusinespodcast

www.instagram.com/jimmccarthyvos

Tiktok: @jimmccarthyvos    

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Shoutout to Matt Wilson for lending his voice to the new intro of MMTBP.

Follow him and his podcast from which I may have borrowed the *mostly* concept:

https://linktr.ee/mamwmw

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If you like Jim's Boston Scallys, click here to shop and order yours!

https://www.bostonscally.com/a/refer-a-friend/redeem/mqgpwi3u0zgm89vaxnv5crzvlolevo82rvcygsn5/1668 

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***You hear Jim mention it on almost every episode, ME vs. WE and how 2023 will be 1943 all over again….order “PENDULUM:How Past Generations Shape Our Present and Predict Our Future”:

https://a.co/d/7oKK7Ip

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The co-author of Pendulum wrote a myriad of other books and started a non-profit 21st Century Non-Traditional Business School that you should really check out: 

Wizard Academy - www.wizardacademy.org

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Curious about podcasting? This podcast (and many others) is produced by www.itsyourshow.co


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