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August 12, 2025 18 mins

Hey everyone, Darren and Kim here! Today, we’re bringing you right into the thick of things: chip-crunching tension, franchise launch highs, and a marketing truth bomb we didn’t expect while standing in someone’s driveway. We just got back from helping our second franchise partner open their doors (literally!), and this episode is our messy, meaningful recap of what went down. From seemingly small encounters to major aha moments, we’re unpacking why how you show up in your business visibly and consistently matters more than ever.

In this episode, we get into:

  • Why launching a franchise feels a little like sending your kids off to kindergarten: emotional, terrifying, and ridiculously rewarding
  • The importance of visibility and trust in marketing and the unexpected way we learnt this
  • How consumers are navigating distrust in the age of AI, and what we’re doing to stand out as a “real” business
  • Some shady lead gen stories (yes, fake locksmiths are a thing) and why building credibility in today’s age is something you can’t be overlooking
  • Our family-first approach to business and why our launch dinners mean more than just celebration
  • How we’re mixing work and wellness this summer, with three bike events and a whole lot of storytelling from the road.

Here’s the truth: looking the part, showing up consistently, and doing the work still matters. Your brand is built in the little moments. If this episode sparked an idea, share it with someone building a business with heart. Follow along with us for the rest of the summer, because we’ve got big hills to climb and some even bigger stories to share.

Connect with Mr. & Mrs. CEO!

Darren Instagram: https://www.instagram.com/darren.hiebert/
Kim Instagram: https://www.instagram.com/kimberley.hiebert/
Darren LinkedIn: https://www.linkedin.com/in/darrenhiebert/
Kim LinkedIn: https://www.linkedin.com/in/kimberleyhiebert/
Website: https://www.mr-mrs-ceo.com/
Door Gurus: https://doorgurus.ca/franchise
Bubble Bath Boardroom monthly newsletter: https://www.mr-mrs-ceo.com/subscribe

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