MTMG's IT Roundtable

In this episode of MTMG’s IT Roundtable, former ZTE CTO John Frieslaar joins the team to unpack the seismic shifts happening in telecom and IT infrastructure. From the challenges of geopolitical disruption to the rise of AI-driven networks and open RAN, John shares real stories—includingbillion-pound deals and innovation born from crisis. Listeners will walk away with actionable insights on sustainable infrastructure, private 5G ne...

What really separates thriving MSPs from those that stall out? In this episode, David Campbell—former COO of Optimal Networks and now MTMG’s MSP Optimization Consultant—shares the hard lessons, turning points, and culture-building wins that shaped his leadership approach. From dealing with client exits to scaling MSPs through repeatable systems, David reveals how intentional culture, clear growth vision, and smart tech adoption (li...

What’s holding women back in tech leadership—and how do we fix it? In this powerful roundtable, Michelle Pope, Cait Espe, Melinda Kinney, and Catherine Hemingray explore equity in the C-suite, challenges of tokenism, and the striking tenure gap between male and female executives. Hear how these seasoned leaders are breaking barriers, creating pathways for future talent, and reshaping boardroom inclusion worldwide. If you care about...

Unlock the secrets to customer strategy success with JanaSellers, MTMG’s newest team member and a 15-year veteran in transforming complex data into real business impact.

In this episode, Jana shares actionable steps to move beyond afterthought customer experiences, revealing howsegmentation, feedback loops, and journey mapping drive retention and growth.

Hear practical stories about rescuing post-sale journeys and learn what mistak...

Discover how Michelle Pope, MTMG’s new BusinessTransformation Consultant, has driven over 30% year-over-year growth by aligning people, process, and technology. In this insightful episode, Michelle shares actionable strategies for mid-market leaders, including practical transformation stories, building a sustainable culture of continuous improvement, and pioneering apprenticeship programs to solve talent shortages. Listeners will w...

MTMG’s Tara Nelson hosts the inaugural episode of MTMG’s Women in Tech series, spotlighting five exceptional leaders: Danielle Salvatori, Cait Espe, Rene Little, Melinda Kinney, and Lauren Harper. Together, they explore navigating discomfort, building confidence in male-dominated industries, and showing up fully—at work and in life. Their heartfelt conversation reveals the real experiences behind their resilience, the mentorship th...

Episode Description:

Amy Bailey, founder of Unusually Unusual Consulting, joins the MTMG IT Roundtable to share her insights on IT channel marketing, event strategy, and digital transformation. With a career spanning leadership roles at VXSuite and Telarus, Amy has mastered the art of creating impactful events, optimizing vendor marketing funds, and building strong partner relationships. In this conversation, she discusses the bigge...

In this episode, we sit down with Tom Gregor, Director of Strategic Partnerships at ORBCOMM, to explore the rapidly evolving world of satellite IoT and asset tracking. Tom shares insights on how satellite technology is bridging connectivity gaps, the role of AI in optimizing remote asset monitoring, and the future of hybrid satellite-cellular networks. We also discuss real-world applications, from smart fisheries using AI-driven bu...

Danielle Salvatori, Head of Partnerships and Marketing at Orbital Internet Group, shares her journey from family logistics to tech leadership. She discusses the challenges and opportunities for women in technology, the role of mentorship, and how she’s spearheading initiatives like "Ladies in Leadership" to drive change. Danielle also provides insights into the complexities of marketing for multiple brands and how AI is r...

In this episode, we chat with Catherine Hemingray, Chief Impact Officer at Smart CIC. Catherine shares her unconventional journey from senior nurse in London to co-founding a global managed services company. We dive into her insights on leadership shaped by the NHS, how Smart CIC tackles connectivity challenges with agility, and the importance of ESG and DEI initiatives in global business growth. Catherine's approach to custome...

Kevin Cook, CTO of BrainSell, shares his unique journey from aspiring inventor to technology leader. He explains how his background in physics, journalism, and media production shapes his approach to implementing AI and business solutions. Cook emphasizes the critical importance of people and process over technology, while providing practical insights on data security, change management, and the future of AI in business operations.

In this episode of MTMG's IT Roundtable, we explore the complexities of managing SaaS ecosystems with Konnor Anderson, Vice President of Worldwide Sales and Partnerships at Zluri. Konnor shares insights on SaaS sprawl, the challenges of scaling tech teams, and how AI is reshaping the SaaS landscape. Discover best practices for optimizing SaaS management and how companies can save costs while enhancing security.

Key Events Timeline

Learn some transformative insights of Christina Garnett, founder and CEO of Pocket CCO, as she discusses community-led growth, customer advocacy, and how emotional connections drive brand loyalty. With a rich career spanning Fortune 500 companies and startups, Christina reveals strategies to navigate the digital-first era, harness the power of social listening, and optimize customer experiences. This episode is a must-listen for le...

In this episode of MTMG IT Roundtable, Brad Davis, founder of Success Panda, shares his journey from customer success leadership to building a transformative platform for mentorship and career growth in the tech industry. Discover how Success Panda combines community and technology to create a one-stop solution for mentoring, job readiness, and professional development. The conversation explores how authentic relationships and genu...

Join MTMG's IT Roundtable as we welcome Charlotte Bohlman, CEO of Cebra Consult, for a deep dive into the evolving world of customer success. Charlotte shares her journey from HR to SaaS leadership, strategies for building high-performing CS teams, and practical tips for balancing automation with personal touch. Discover how to foster collaboration across departments, future-proof your team, and inspire continuous improvement in a ...

In this episode, Joel Evans, a 30-year veteran of the tech industry, shares his unique approach to bridging the gap between complex technology and real-world business needs. Known as the "Tech Guy Who Speaks Human," Joel delves into his methodology for tech adoption, his passion for emerging technologies like AI and VR, and the critical role of organizational change management. Listen in to learn how Joel turns shiny new tech into ...

In this episode, cybersecurity veterans Tom Brown and Bob McNeil share their insights on the latest cyber threats facing SMBs and how businesses can protect themselves without breaking the bank. They discuss the importance of the human element in cybersecurity, the challenges of cloud security, and offer actionable advice on mobile threat defense. Tune in to learn effective strategies for creating a culture of vigilance, managing t...

In this episode, we sit down with Charlene Ignacio, CEO of Fornix Marketing, to uncover her journey from high school entrepreneurship to becoming a leader in the channel marketing space. Charlene shares how her upbringing in Hawaii inspired her community-first approach to leadership, and why she’s determined to help Managed Service Providers (MSPs) navigate the evolving cybersecurity landscape. Learn how Charlene is helping MSPs em...

Wondering how AI tools can actually save you time?

Join us for our first episode of MTMG's Just Off The Wire!

Joel Evans joins Paul and Joe to review Microsoft's latest Copilot update, Wave 2. Discover how AI agents are revolutionizing business processes, enhancing productivity, and transforming the way we work. Learn about practical applications that could streamline your operations and boost efficiency. Whether you're AI-curiou...