Ep 95 - Rajiv Shah, President & CEO of DBS at Happiest Minds Technologies, on adaptability, innovation, and a culture of happiness

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Delighted to share that the 95th episode of our award-winning MVP - The Master's Voice Podcast features visionary tech thought-  and industry leader Rajiv Shah, President and CEO of Digital Business Services at Happiest Minds Technologies. In conversation with series host Pavan R Chawla.

Rajiv, who has shepherded and and grown several businesses, delves into multiple things including the realms of technology, innovation, and cultivating a positive work culture. This episode presents a dual-format episode that will be available in audio format on leading podcast platforms like Spotify, Google Podcasts, and Apple Podcasts, and on YouTube in the video format. I had to bridge time zones between Mumbai and Boston for this conversation.

Discover Rajiv’s impressive three-decade-long career journey across diverse industries, from Electronic Data Systems to Wipro Technologies, IBS Software Services, and MU Sigma. His role as the CEO of IBS Software Services stands out as a testament to his transformative leadership.

Rajiv unravels the journey of Happiest Minds Technologies, the IT organization that prioritizes happiness and mindfulness at its core. Their focus on fostering a culture of happiness has resulted in satisfied employees, delighted customers, and fulfilled shareholders.

Specializing in digital services, Happiest Minds Technologies empowers global enterprises in their digital transformation. Rajiv emphasizes the importance of driving outcomes for clients, enabling revenue growth, profitability, and market expansion.

Rajiv underscores the pivotal role of change management and organizational culture in adapting to new technologies and processes, as well as the need for mutual learning, transparency, and the significance of taking ‘baby steps’ to drive transformation effectively.

Rajiv's leadership style revolves around creating the right environment for the success of his teams, which number 5000-plus across the world. He champions asking the right questions over being prescriptive, and also nurturing an environment built on trust and collaboration.

So here’s Rajiv Shah, offering  an engaging account of the journey of Happiest Minds Technologies, emphasizing happiness, mindfulness, and the crucial role that leadership must always play in achieving success. Here’s profound inspiration for professionals and thought leaders across industries – Rajiv Shah, President and CEO of Digital Business Services at Happiest Minds Technologies,  championing adaptability, innovation, and a culture of happiness.

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