Episode Guest
Ross McColl is Head of Consultancy at Halo Service Solutions (HaloPSA), where he leads enterprise software implementation and client success strategies. With over six years at Halo, he’s held roles across consultancy and APAC delivery. His background includes experience in finance, retail, and fundraising, bringing a well-rounded and client-focused approach to software consultancy.
Episode Timestamps
00:00 - Introduction: Ross McColl & Halo PSA
01:10 - Early Jobs: Paper Rounds & Resilience
02:45 - What Is a “Rough Job” & Why It Builds Character
04:00 - Motivation to Work Early & Earning Mindset
05:15 - Defining Hard Work: Productivity Over Hours
06:50 - How to Stay Focused and Work Smart
07:50 - The Power of Asking for Help
09:00 - Embracing Questions Early in Your Career
10:30 - From Economics Degree to Tech Industry
11:45 - Joining Net Help Desk (Now Halo) & First Impressions
13:00 - Leadership Vision at Halo & Paul Hamilton’s Influence
14:00 - Culture at Halo: Sports Team Energy & Collaboration
15:50 - The Halo Training & Progression Journey
17:00 - Failing the First Project and Bouncing Back
18:40 - Resilience and Growth at Halo
19:50 - Ross’s 6-Year Journey from Graduate to Manager
21:00 - Leading by Example, Not Title
22:20 - Hands-On Culture: Even the CEO Codes
23:30 - Flat Structure & Open Communication at Halo
24:50 - A Life Lesson from the CTO: “The Answer's Out There”
26:00 - Why Join Halo: Opportunity, Travel & Innovation
27:15 - Empowering Graduates to Lead & Create
28:00 - Final Question: Ross’s Duvet Flip
28:50 - Closing Thoughts & Gratitude
Episode Partners
Check out the latest from Halo:
https://halograduates.com and https://www.instagram.com/halonextgen/
Disclaimer:
The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates.
The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.
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