NBDA: Bicycle Retail Radio

NBDA: Bicycle Retail Radio

The NBDA’s bicycle industry podcast brings retailers, vendors, advocates, and thought leaders to the mic for honest discussions about the latest issues facing retailers, while taking an in-depth look at the person within the profession. Content that proves relatable and thought producing, directed at exposing real-world tips and information to help retailers find success within the bicycle industry. Get more at NBDA.com. Podcast is made possible by donations. Support the show by donating here: https://nbda.com/donate

Episodes

June 17, 2025 36 mins

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In this episode of Bicycle Retail Radio, we sit down with Nicole Poko, artist, cyclist, and owner of Scout’s Coffee Bar + Mercantile in New Jersey. Nicole shares how creativity, intentional space design, and deep community connections help fuel her small business success.

We dive into her unique approach to blending coffee culture with the local cycling scene, building inclusive spaces, and offering practical advice fo...

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How bicycle retailers can start using AI - today!

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Ed Fischer, a Commercial Real Estate Broker and former bike shop owner, to explore a game-changing topic for independent bike retailers: owning your building.

Ed shares practical, insightful advice about the path to ownership, the financial and strategic benefits of buying, and how shop owners can start planning now, even if it feels out of reach.

Contact Ed Fischer
 

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Our Flex episode this week covers how to unlock extra revenue in your service department.

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In this episode, we sit down with Charly Tri, owner of My Bike Guy Bicycle Services in Rochester, Minnesota. From racing the Iditarod to launching a successful mobile bike shop, Charly shares how his lifelong passion for cycling shaped his unique business model. Tune in for insights on profitability, service, and why mobile shops might just be the future of bike retail.

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May 30, 2025 53 mins

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If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.com

Our newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast feature focused specifically on service center and mechanics produced in partnershi...

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In this episode, Bikeflights Vice President Sue George and Partnership Team member Ali Goulet share insights into how Bikeflights supports bike shops with specialized shipping services, packaging solutions, and e-commerce tools.

They discuss how their mission to strengthen the bike community is embedded in their partnerships, and explain the key benefits retailers can access, from streamlined shipping to revenue-genera...

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Today on the Friday Flex episode: Your people are the brand. Let's look at building a team that lives your shop's culture.

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May 20, 2025 50 mins

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Listen to our monthly News Hour episode with Human Powered Solutions team. We recap high priority headlines for specialty retailers so you can stay informed!

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.

The team at Human Powered Solutions has over 245 years of exper...

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This week's Flex episode is about creating community using social media. Enjoy!

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In this episode, we chat with Mathias Ellegiers and Ryan Liverman, founder of REMCO Tools, about their innovative Bike Lift—a motorized bicycle repair stand designed for enthusiasts, professional mechanics, and bike shops.

With decades of engineering and design expertise, Mathias and Ryan share how REMCO is redefining bicycle service with a product that can handle almost any bike shape or size.

We discuss the company&ap...

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Listen in to this week's Flex episode: 5 questions with Zidy.

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In this episode, we chat with Ryan Elson, CEO of bikebook, about his background in the industry and background in founding the company. Ryan shares how bikebook empowers mechanics and bike shops by boosting online visibility, simplifying service booking, and creating stronger connections with customers. 

We also dive into the platform’s expansion into the U.S. market and his advice for shops navigating today’s evolving...

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The NBDA is holding quarterly forum style meetings on Retailer & Supplier Best Practices. The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA organized panel will talk through an agenda on various topics.

Listen to our April 15th panel in this BRR episode.

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Why should customers do business with you?
What makes your store unique?
What is your brand story?

Need help with your answers? This episode is for you.

Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues.

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April 22, 2025 64 mins

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The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.

The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely...

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Get tips on how to bring people in for service NOW on this week's Friday Flex.

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This episode’s guest is Anthony Mikrut, National Sales Manager at BikeCo, who takes us behind the scenes of the company and shares how they support independent bike dealers.

We discuss BikeCo’s portfolio of iconic brands, their approach to warranty management, navigating the direct-to-consumer challenge, and what makes top-performing dealers successful. Tune in for a deeper look at how BikeCo is adapting to the evolvin...

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This week's Friday Flex focuses on service center profitability. Listen for some quick tips!

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