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December 19, 2025 48 mins

AI isn’t a lightning bolt from nowhere; it’s the latest step in a long line of curve jumps that started with the PC and accelerated with the internet, broadband, and cloud. We sit down with Technical Escalations Manager Jimmy Guest to unpack what’s genuinely useful about AI today, where it’s overhyped, and how the next five years might make intelligence feel as ordinary as Wi‑Fi. If you’ve wondered why your drive‑thru order suddenly sounds human and lands 99 percent accurate, or how your help desk leveled up overnight, this conversation connects the dots.

We get practical fast: triage automation that promotes L1s to higher‑value work, prompts that turn messy Microsoft exports into clean reports, and personal agents that could finally tame the inbox. We map real adoption in healthcare—charting, diagnostics support, and nurse‑call analytics—and follow the money to logistics, retail, and customer service. The throughline is augmentation over automation: AI accelerates people who know their craft, but it doesn’t replace judgment, context, or accountability.

Then we head into the hard stuff: cybersecurity threats powered by perfect grammar and cloned voices, deepfakes that outpace labels, and the quiet creep of bias when models learn from skewed history. We talk ethics, regulation, and why black‑box decisions demand better audits and human oversight. Finally, we look ahead to the invisible wins—home energy that adjusts itself, finances that stay on budget, and conversational agents that summarize walls of text so you can focus on the work that matters. Grab a brew, press play, and join us as we separate signal from noise.

If this sparked ideas or saved you time, follow the show, share it with a friend, and leave a quick review to help more curious minds find us.

Sponsor of this episode:  Digital Boardwalk
Digital Boardwalk is one of the top 10 Managed IT Service Providers in the United States.  If you are seeking to outsource your IT Management, or if your IT Team could use some help with projects or asset management, give Digital Boardwalk a call today!  They offer a FREE IT Maturity Assessment on their website.  If you want to see how your business's IT scores against industry standards, go to GoModernOffice.com now.

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Transcript

Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
SPEAKER_02 (00:10):
Hey everyone, welcome to another fascinating
episode of Nerds on Tap, wherewe get nerdy for a little while
talking about businessentrepreneurship infused with
technology.
Today, we're going to talk aboutAI, the present and the future.

(00:31):
But to understand where AI is inits current form and where it's
going in five years, you need tounderstand this isn't new.
It didn't just pop up with openAI a couple years ago.
AI has been around since the50s.
It started with Alan Turing andthe Turing test and the idea of
machine intelligence.

(00:52):
And then in the 60s, the firstchatbot actually appeared.
Eliza.
In the 80s, businesses investedheavily in AI systems that
followed hard-coded rules.
90s, machine learning emerged.
The 2000s, big data and betterhardware enabled the environment

(01:14):
that we know today.
And then in the 2010s, deeplearning revolution.
Neural networks achievedbreakthroughs in vision,
translation, and speech.
2020s, generative AI, the AIthat we know.
So again, we're going to betalking about AI and its current
state and how it is changingeverything every day that we

(01:40):
know the way we live and the waywe work.
And then we'll talk about ourideas of where AI might end up
in five years and maybe beyondthat.
Today we have a special guest.
He's been on the show before,Mr.
Jimmy Guest.
Welcome to the show, Jimmy.

SPEAKER_03 (01:56):
Well, thank you, Tim.

SPEAKER_02 (01:57):
Why don't you uh tell us a little bit about
yourself?

SPEAKER_03 (02:00):
Well, my name is Jimmy Guest.
I am the Technical EscalationsManager for Digital Boardwalk.
I enjoy the 80s, Ghostbusters,and everything that has to do
with computers.

SPEAKER_00 (02:12):
And he also likes long walks on the beach and
moonlight suppers.

SPEAKER_02 (02:16):
Thanks, Tim.
And you know what?
He's we got him on a beer showhere, ladies and gentlemen.
And I just found out this manloves sangria.
So this is sangria.
Jimmy's on the show and hedrinks sangria.
And this is sangria, and I justtook a big old sip of it.
It's good.

(02:37):
Yeah, it is good.
It's good.
It is good.
It's a little I'm sure theladies like it.

SPEAKER_00 (02:45):
Jimmy.

SPEAKER_02 (02:46):
Jimmy.
It's good.
It's a little too late for me togo out and find some sangria.
So we are gonna make you drinksome beer today, Jimmy.
Are you okay with that?

SPEAKER_03 (02:58):
I'm okay with it.
No sangria, though, right?

SPEAKER_02 (03:01):
No sangria.
It's all Brewski's.

SPEAKER_03 (03:04):
We'll try it.

SPEAKER_02 (03:05):
All right.
It will put hair on your chest,sir.
That's what my dad used to tellme.
Does he need more hair on hischest?
I don't think he needs any morehair on his chest.
Welcome to the show, man.
Thank you.
Glad to have you back.
He's up here from sunnyLakeland, Florida.

SPEAKER_03 (03:20):
Warm Lakeland, Florida.
It's cold up here.

SPEAKER_02 (03:22):
So our first segment is the state of AI in 2025.
Useful, overhyped, or both?
Jimmy, what do you think?

SPEAKER_03 (03:32):
I think it's a combination of possibly a little
bit of both.
And the reason why I say that is90% of it is useful in the
day-to-day age of what we'redoing, especially in the fact of
new things where Microsoft isdoing things.
It helps you do calculations andthings that you couldn't
normally do in a quicksituation.
I think where the overhype comesa little bit is the fear of AI,

(03:55):
the fear of AI to where it'sgoing to take over the world or
it's going to do like the, Ithink when people understand it
a little bit better, I thinkmore things could happen.

SPEAKER_02 (04:04):
Well, you know, like let's just take your job, for
instance.
Is it going to replace your jobor has it made your job easier
to do?

SPEAKER_03 (04:12):
Easier.
So if people start understandinghow that's going to be with
making people's jobs easier,that's going to set thing the
future of AI into where thistechnology goes.

SPEAKER_02 (04:21):
So triage.
So we battled with triageautomation for years.
You know, we hired multiplepeople, brought them in to
triage dispatch and and bring itover to you.
And AI is now transforming that.
Um, all of our level ones wehave trained and brought up to

(04:45):
level two and level threestatus, L1s is now like L1 work
is triaged.
It's yeah, it's brought in andit's handled by a technical
assistant, right?

SPEAKER_03 (04:56):
Correct, correct.
And AI is a big part of that forthem.
AI has been a AI has been acatalyst for a lot of things in
the technology industry that arecoming forward.

SPEAKER_02 (05:05):
Do you think in regards to AI with your job and
and what you've seen with yourother engineers, has it improved
clarity and tone?
Sure.
Or or just the sound?

SPEAKER_03 (05:18):
Sure.

SPEAKER_02 (05:19):
You know, does it just sound overly polite?

SPEAKER_03 (05:21):
I mean, what I mean, it doesn't really sound overly
polite, but I mean it gives theadvantage if you know the right
things to ask it and the rightthings to go with it.
You only it goes with the oldexpression, you only get what
you put in.

SPEAKER_02 (05:33):
You know what?
I think we need to juice thisconversation up.
How about we introduce our firstbeer, Mr.
Edge?
Ladies and gentlemen, welcome toNerds on Tac.
I'm your host, Tim Shu, and Icouldn't be more excited to
embark on this nerdy adventurewith all of you.

(05:55):
So grab your favorite brewbecause things are about to get
exciting.

SPEAKER_04 (06:02):
Three, two, one, go.

SPEAKER_00 (06:06):
Alright, guys, so the first beer, which is close
to the middle, uh, is theKentucky Vanilla Barrel Cream
Ale.
Uh, it's a beer so smooth itcould probably negotiate world
peace.
Aged in bourbon barrels andinfused with vanilla.
This is basically dessertdisguised as a respectable adult

(06:29):
beverage.

SPEAKER_02 (06:30):
So it tastes like a dessert, and that sounds like it
was written by AI.

SPEAKER_00 (06:35):
You bet.
We're doing an episode about AI,so might as well just throw that
in there.

SPEAKER_02 (06:41):
So AI has helped us build an episode on AI.
What what what how do you likethat?
Uh that tastes like dessert.

SPEAKER_03 (06:49):
AI got it right.

SPEAKER_02 (06:53):
So, what productivity enhancement from AI
has surprised you the most, notjust within your job, but
everywhere, good or bad?
Like, like was there a somethingbad that was a byproduct of AI
that you've seen out there?
I mean, obviously there's someweirdness going on, but it's a

(07:15):
very good question.

SPEAKER_03 (07:16):
So the basics of what surprised me the most with
AI is the quickness for, youknow, not to bore the listeners
out here, but when you pullreports from Microsoft, they can
be very cumbersome.
If you type sufficient somethingand say, please tell me uh AI or
please tell me to split this upinto uh two different uh

(07:36):
spreadsheets and to do X, Y, orZ, it does it within minutes
versus where it would take you45 to 50 minutes to do such a
task.
The pitfalls of AI is where itcould be if you don't understand
what you're so if you're askingit to do something you don't
already understand, you're notgoing to get anything from AI.

SPEAKER_02 (07:58):
Yeah, that's a that's a good point.
So so okay.
All right.
So what what what industry, whatindustry do you think you're
seeing most visibility with AIdeployment right now?
I mean, what are you seeing outthere?

SPEAKER_03 (08:14):
So technology um in our industry with you know
repair and computers, but mostof all, it's made some
differences in the shippingindustry, uh, predictability
about people, what they buy themost.
I mean, you see a lot of storiesin the media about Amazon, about
how they're utilizing it.
It's going to be a thing thatonce it grows more and more, you

(08:35):
will not only see it, but everyperson will be experiencing it
in some way, shape, or form.

SPEAKER_02 (08:41):
I mean healthcare.
Healthcare that's the firstthing that comes to mind when I
think about it.

SPEAKER_03 (08:46):
There is predictabilities they have what
charting.
Charting.
So YART diagnostics.
A famous program called YARTIthat they use in the healthcare
industry, has the uh things ofgetting reports from AI.
There's a lot of uh nurse callsystems, things that you use in
healthcare facilities, that thereporting is going to be based

(09:06):
on AI.
Okay, this person A has fallenthis many times and give you a
report.
It I should get to the point ofwhere it could determine
predictability of where thatmight happen again.

SPEAKER_02 (09:17):
But but you still have to have people working in
those jobs.
This is going to help make themmore efficient.
Correct.
Charting, diagnostics, so on andso forth.
But they have to be, they haveto have an aptitude for AI and
they have to understand it.
So there, there's so when we,you know, we're we're we're just

(09:38):
naturally talking about this.
It's obviously going to upsetcertain certain industries where
people think, oh my God, I'mgonna be out of a job.
Correct.
But just like anything, justlike this company, just like
Digital Boardwalk, if we're notevolving year to year, we're
dying on the vine.
If you are not evolving yourpersonal uh and work skill sets,

(10:01):
you're dying on the vine.
You're dying on the vine.
I mean, it you're you're justousted.
I mean, you're not you're notgonna have a job if you don't
continue to improve youreducation and your skill set.
Correct.

SPEAKER_00 (10:12):
Well, you know, to throw this out there, I feel
like twenty, thirty years ago,everyone was freaking out when
computers were being set up inthe house and everything was
becoming digital.
You know, everyone had websitesnow, everyone used Google, and
you had the same kind of peoplefighting about learning how to

(10:32):
use computers and makingtechnology for businesses, and
then here we are 20 years later,every single business uses it.
Like it's you can't get a jobunless you know how to use a
computer, and AI is going to bethe same exact thing.

SPEAKER_02 (10:48):
You know, I talked about this on some other panel I
was on, but we call this curvejumping in the tech industry.
So it all, I mean, if you thinkabout it and you go way back,
the curve jump started with thePC.
The introduction of the PC, itgave a bunch of us new jobs.
So when the PC came out, you hadpeople going to school for

(11:13):
microcomputing and computerscience, and there wasn't really
it wasn't really segmented likeit is today.
But they went out and got theirjobs and they worked on
mainframes, right?
That's where it all started.
So you had the and then you hadthe introduction of the PC into
businesses, which created a lotof new jobs and businesses, but
people had to know how to usethem.

unknown (11:34):
Exactly.

SPEAKER_02 (11:35):
And if they didn't know how to use them, they
couldn't get that job.
Then the introduction ofhigh-speed or uh internet, so
internet was another big curvejump.
I mean, that created endlessopportunities for all kinds of
people.
So there were new jobs beingcreated during each one of these
technical cycles.

(11:55):
And the people that didn'tevolve their own skill sets,
they were out of jobs.
And the final one before AI wasbandwidth.
When bandwidth came about, oh mygoodness, cloud came about.
I mean, when you have bandwidth,you have cloud and you have
streaming.
I mean, look at just Xbox.
Look, look at Xbox andPlayStation and Nintendo.

(12:17):
And I mean, not even those, justthose three, but just going on.
I think Netflix has their owngaming network now, Amazon.
You can as long as you have acontroller, you Bluetooth it to
the TV, it's all streaming.

SPEAKER_00 (12:30):
Well, and also don't forget about the invention of
the cell phone.
Like it was crazy to think youpeople had a telephone inside
their car, let alone in theirpocket, with more power than
computers back then.
Like it's it's ridiculous theamount of things you can do with
your phone.

(12:50):
There's some people, they dotheir entire job from their cell
phone.
They don't they don't even havea computer anymore.

SPEAKER_02 (12:56):
Edge, the first business that I started, I ran
on literally a laptop and awell, not even a laptop because
I couldn't afford one.
But they were they werethousands of dollars back then.
But I did, I did somehow buythis massive cell phone.
And I used to sit on the beachunder an umbrella with this

(13:18):
massive cell phone and putorders in for computer stuff
that I was having, I was havingimported uh hardware, and I
resold it here in the States.
But I spent my entire day on thebeach ordering and then building
these computers for people wayback in the day.
But it was the size of my lap.
Well, I wouldn't say it was I'dsay it was two-thirds of the

(13:41):
size of the length of thislaptop that's sitting in front
of me now.

SPEAKER_03 (13:45):
So, so transmitter case, yeah.

SPEAKER_02 (13:48):
Let's talk about a couple others because I want to
bounce this around to you guys.

SPEAKER_03 (13:51):
Marketing, ad copy, go for AI, where marketing and
AI will I mean, will definitelyit already is, right?
I mean, it is.
I mean, you could tell it toask, you can ask it to develop a
spreadsheet to of what you'relooking for in the commonly uh
used you know locations in acertain site to give you a

(14:12):
report, it already is goingthrough there.

SPEAKER_02 (14:14):
But is it but is it going to eliminate copywriters?

SPEAKER_03 (14:19):
No.

SPEAKER_02 (14:19):
No.
Why?

SPEAKER_03 (14:20):
Because they're still gonna need to be there to
begin with.

SPEAKER_02 (14:23):
But when you when I write copy using chat GPT or
Copilot, same thing.
What and then you write copy forthe same topic with Chat GPT,
and we compare notes, are theygonna look pretty similar?

SPEAKER_03 (14:44):
I would think so.

SPEAKER_02 (14:45):
If you have the same input, you're gonna get uh a
similar output.

SPEAKER_03 (14:49):
Right.

SPEAKER_02 (14:49):
It but it is going to learn over time.
This is what I know about AI.
It is only gonna know, it isonly gonna be as smart as as as
what has historically been putout there, and I'm gonna I'm
gonna pull this from the movieUm The N uh The Internship uh

(15:10):
where the where uh Vince Vaughnand uh they get the job as
interns at Google.
You know, when you put it outthere on the line, historically,
anything that's been put outthere on the on the line, that's
uh that's as smart as AI can be.
Correct.
Otherwise you're gonna gethallucinations.
Correct.

(15:30):
And hallucinations are what youdon't want.
I mean, and you can tell whenit's sometimes you can tell if
it's hallucinating.
But if it gets bad information,that's as smart as it is.
It's going to so don't believeeverything, and that's why right
now, as an educational tool forkids, and that's why teachers
don't want them to use it.

(15:51):
Obviously, they want them tolearn.
But and this kind of goes intothe five years from now thing.
We're not to that segment yet,but currently, in it in its
current state, AI is good as ahelper, like just to pull
inspiration from, but you don'twant it writing your report for
you in five years.

(16:12):
I think it's going to be a tutorfor our young people.

SPEAKER_03 (16:16):
I would believe it would be too.

SPEAKER_02 (16:18):
Cybersecurity.
Go.

SPEAKER_03 (16:20):
Oh, cybersecurity.
That's I mean, you've alreadygot stuff in the news where uh
was it a China group,China-based group that uh
conduct hackings with AI.
Did you see that one?
Yeah, yeah, that was kind ofcrazy.
But yeah, it's gonna that'sgonna blow up the cybersecurity
field.
I totally believe it.

SPEAKER_00 (16:37):
Another cybersecurity is social
engineering with with AI.
You know, just what a year ago,bad actors were able to record
your voice through a scam call.
Oh, yeah, and run that throughAI and call people that you're
connected to, like yourrelatives or your loved ones or

(16:58):
your friends or coworkers.
Oh, yeah.
That was a big one.
Yeah, yeah.
I mean, that's another one.
On top of all of the the fakeonline shopping scams, that's
all AI generated products.

SPEAKER_03 (17:11):
Or video.

SPEAKER_00 (17:11):
I'm glad you brought that up.

SPEAKER_02 (17:13):
And and that's not on my list, but phishing scams.
One, so when you so I get them,and and this is funny because
because as you know, growing upin cybersecurity and IT, I'm
really quick to recognize when Iget a phishing scam coming
through on email.
It usually ends up my quarantineevery now and they uh uh they

(17:36):
get through.
But lately, specifically thepast three or four months, I've
been getting ones that look sowell written and perfect that if
I didn't look at the header, Iwould have clicked on it,
similar to uh a guy I know namedDevin Brown, but that's a whole
other story.

SPEAKER_00 (17:58):
Who's laughing?
Ted, are you laughing?
I can't wait for the Christmasparty Friday night for him to
see what I put together for him.
I'm just I'm just gonna leave itat that.

SPEAKER_02 (18:10):
So, education, tutoring, and anti-cheating
tech, anti-cheating,anti-cheating's gonna be able to
help.

SPEAKER_03 (18:16):
AI is gonna be able to detect that.
There's so much.
The list goes on.

SPEAKER_02 (18:21):
Customer service, retail.
I mean, AI.

SPEAKER_03 (18:24):
So, hey, I guess we have that for the go-to can.
Yeah.

SPEAKER_02 (18:27):
Bo Jangles.
Do you know?
Are you familiar with what'sgoing on in the fast food
industry?
So the fast, it's not even in mynotes, but fast food industry.
So, what are we used to?
We pull up to a drive-thru, wetalk through a mic, and somebody
on the other end has a headseton.
Half the time they get yourorder wrong because they can't

(18:48):
hear you.
I mean, they're just doing theirjob, but it's it's even though
it's clearer than it was 10, 20years ago, 30 years ago, they
are struggling, and and half thetime they're gonna have your
order wrong.
And so um what I told uh my wifeuh a few years ago when minimum

(19:09):
wage hikes started to go up, andthen of course the introduction
of AI, I said the first industrythat's gonna be impacted.
Now, this was me talking fiveyears ago, is going to be fast
food.
I said the first thing that'sgonna go is the drive-thru.
They're gonna automate how youorder food.
Now, me, I thought five yearsago it was gonna be a you know,

(19:32):
uh uh a screen, uh maybe a touchscreen where you hit stuff, like
kind of like what you see in theMcDonald's, some of the
McDonald's now where you go inand they got a kiosk.
It's not, it's going to be AI.
And this is what they're gonnado.
They're gonna replace thedrive-thru person, not a hundred
percent, but they're gonnareplace the ordering with AI and

(19:52):
the payment with AI, but they'restill gonna have to cook and
deliver your food to the window.
Now, the first one.
And this is real.
And I learned this from a newfriend I made.
His name's Jason.
He works for Microsoft.
And I ran into him in Savannah,and he was telling me about
hearing about Bojangles havingthe first AI drive-thru.

(20:16):
So, of course, they have onedown near his house, about five
miles from his house.
So he immediately hopped in hiscar and went and got Bojangles
for him and his wife.
And he said it was crazy.
He goes, he pulled up, and Iforget what system it was built
on, but he said he knew thesystem.
So he was, he even said that tothe AI system.
He goes, I know you're blah,blah, blah.

(20:38):
And he had a conversation withthe AI.
And it's he said it sounded likea human.
He knew it was AI.
It got his order 100% right.
And he said the accuracy of thatsystem is like 90.
It was either 98.9 or 99.4accuracy, which is better than

(20:59):
what humans can do with all themics.
It's going to eliminate allthose headsets that they that
these all the overhead is goingto go away and they're going to
put it into AI, but the customerexperience is going to be
better.
But it exists.
Bojangles, if you go to aBojangles, there's a good
chance.
I think they deployed it acrossall of theirs that AI Wendy's is

(21:19):
doing it too.
Wendy's is next.

SPEAKER_03 (21:21):
Wendy's is they're already testing one in Lakeland.

SPEAKER_02 (21:23):
Yeah, but they haven't deployed it yet, right?

SPEAKER_03 (21:25):
No, there's one in Lakeland on Shepherd Road.

SPEAKER_02 (21:27):
Have you tried it?

SPEAKER_03 (21:28):
Yes.

SPEAKER_02 (21:29):
Did it work?

SPEAKER_03 (21:30):
Yes.
It's crazy.

SPEAKER_02 (21:31):
Did you have a back and forth?
It comes up, it comes up.
I didn't.

SPEAKER_00 (21:44):
Does it make any comments about your cholesterol
levels or anything like that?
No.
Like, oh, you know, you shouldprobably get the gluten-free
version of it.

SPEAKER_03 (21:52):
No, I would be a big that'd probably be a big problem
for me.
So I won't lie.

SPEAKER_00 (22:55):
You know, I honestly thought the fast food industry
would get rid of the like thedrive-thru ordering altogether
and just make it all onlineordering where you just order
ahead of time and you drivethrough, they scan your phone,
hand you your food, and you takeoff.
And you don't talk to you.

SPEAKER_03 (23:12):
I mean they got these forms of that, but not
like totally, you know.

SPEAKER_02 (23:17):
So before we grab our second beer, let's get into
some weird AI use cases.
So these are examples.
But let's say they existedtoday.
So an AI therapist.
Come on.

SPEAKER_00 (23:34):
I think that's dangerous.
I think it's super dangerous.

SPEAKER_03 (23:37):
Yeah, I mean.
Oh, are you I mean are youimitating AI right now?
No, I mean, but think about it.
The I mean, you're not you'renot far off from what could be
coming, you know what I mean?

SPEAKER_00 (23:50):
So the problem that I have with AI and therapy, I
mean, it's great for bouncingideas off and stuff, is AI is
all about promoting what itthinks is going to make you
happy, even if it's a terribleidea.
So you could ask it to build youa business based off of a model

(24:13):
where you don't provide anyservices or sell anything, and
it will tell you it was the bestidea, it's heard all day.
And I think that's where thedanger lies, is there needs to
be some sort of realism, and itneeds to start talking to people
in like a very clear, directmanner.

(24:34):
It needs to say, you know, thatis unique, but it already does
that, it's not a realisticthing.
It kind of does that.
Right now, it's gonna doanything and suggest anything to
make whatever you put in there apossibility.
I mean, have you guys watchedthe South Park episode with AI
where um Stan's dad like buildsa business off of all of yes,

(24:56):
I've seen that.
Yeah, it's and he's his marriagestarts falling apart because he
starts asking AI for advice oneverything.

SPEAKER_02 (25:04):
Unfortunately, I haven't watched South Park in a
while.
You need to watch I used to be avery religious South Park
watcher, but uh I haven'twatched it in very relevant.
Maybe we can swap jobs and andand I'll have time to watch
that.
I'm just kidding.
I'm kidding.
So AI generated church sermon,and you're religious.

SPEAKER_03 (25:28):
So let's an AI generated.
We we actually, true story.
Uh Pastor and I, we we he hadwhat he had printed and talked
about, and then we asked AI togenerate a sermon on that, and
it wasn't that far off.

SPEAKER_02 (25:44):
Here's what I here's what here's how I would here's
how I would go about it.
Brothers and sisters, let us loginto the eternal network of
grace.
For the Lord said, where two orthree are connected in my name,
there I am in the cloud.
Amen, brother.
Amen.

(26:04):
You can't access the bl faith islike a password.
You can't access the blessingswithout the right credentials.
And no, one, two, three, Jesusis not secure.

SPEAKER_03 (26:16):
Take it to the preacher there, sir.
Go come on, give it back to me.

SPEAKER_00 (26:20):
That sounds so AI generated.

SPEAKER_02 (26:25):
So AI relationships go.

SPEAKER_03 (26:28):
AI really uh but guys, this I can't wrap my head
around that, but I mean two AIsmeet on a dating algorithm.

SPEAKER_02 (26:39):
One says, You had me at all in this world.
You had me at hello world.

SPEAKER_03 (26:44):
Oh we got people in today's day and age that are
having relationships, actualpeople that are having
relationships of AI.

SPEAKER_02 (26:53):
Your neural network completes me.
I've never felt such strong backpropagation of affection.

SPEAKER_03 (27:01):
Thanks, Jack.
I I'll I'll take that under sothat is AI written.

SPEAKER_02 (27:06):
That is AI written, but I wanted to give an example.
I asked AI earlier today, hey,what would what is some funny
commentary that would be relatedto a church sermon?
And that's what it gave me.

SPEAKER_03 (27:20):
Interesting.

SPEAKER_02 (27:22):
I thought it was funny.

SPEAKER_00 (27:25):
Well, on the topic of relationships with AI, I'm
not against it.
There's a lot of people outthere that have social anxiety
or just are bad at communicatingtheir thoughts to people.
Um I just worry about it beingabused or manipulative or

(27:46):
anything like that.

SPEAKER_02 (27:47):
There's definitely some fine-tuning that needs to
happen before well being in thebeing in the cybersecurity, we
know, you know, we're fightingbad actors all the time.
Yep.
And we're well, we're notfighting them, we're blocking
them, we're keeping them out ofour customers' networks.
But the problem with it is as weevolve and get better, they're
evolving and get better, andwe're having to stay ahead of

(28:10):
that.
And they're now using AI, and itis getting smarter and smarter,
but so are we.
But it is getting it it's it'sbecoming a thing.
So before we have our our nextbeer, because I am thirsty, um
here's the last funny one AIplanning your dog's birthday

(28:30):
party.
Jimmy go.
The AI planning what what wouldit deploy?
What would it deploy at yourdog's birthday party that you
could tell it was controllingbecause it's AI, it's connected
to other things, and maybe it'swell, okay.

SPEAKER_03 (28:49):
So if I ordered my cat, oh I have to go with a cat
because I have a cat.
If I ordered my cat's food fromAmazon, or I ordered certain
things from Amazon, and it wasconnected to my Amazon account,
there you go, it would knowexactly what.
Well, maybe Johnny needs this.

SPEAKER_02 (29:07):
How about a smart feeder that dispenses treats?

SPEAKER_03 (29:09):
I have one of those, so yes.

SPEAKER_02 (29:11):
So at the party, AI is dispensing treats, a
ball-launching robot program forinfinite, you know, whatever.
Anyway, or maybe an ambientplaylist, who let the dogs out?
Ooh, ooh, ooh.

SPEAKER_00 (29:28):
Or maybe anything from uh little bow wow.

SPEAKER_03 (29:32):
I I'll go with the 80s.

SPEAKER_00 (29:33):
I need a beer.
Let's go.
All right.
So our next beer that we have uhis the Emerald Coast Ultra
Premium Lager from DestinBrewery.
Uh working for crisp BeachyGlory.
We've got this beer from theDestin Brewery.
This is the kind of beer youdrink when you want refreshing,

(29:57):
but also want to pretend youknow things about crafting and
brewing.
That's good.

SPEAKER_02 (30:06):
It's got a good snap to it.
It leaves a nice uh maybe weshould ask AI because I sound
like a blubbering idiot rightnow.
Ask AI about it.
So let's talk about AI in fiveyears, guys.
Um, in five years, does AI kindof like um electricity, kind of

(30:27):
like Wi-Fi, kind of like theinternet, having PCs, having
phones in our pockets, allthat's become normal.
All of it's become normal.
So does AI become so normal thatpeople stop even talking about
it?
I think so.

SPEAKER_03 (30:43):
I think it will.
It'll become like you said,having a phone in your pocket.
It's gonna become the norm.
It'll be what part of there's somany philosophical and things
going back and forth right nowon it, you know.
It it can be back and forth.
I mean, I think it's gonna bejust like you have, you know,

(31:04):
your phone.
It's gonna be a part of you.

SPEAKER_01 (31:08):
So is it okay, Tam?
Do you have a Edge?
Do you have a take on that?

SPEAKER_00 (31:14):
Yeah, absolutely.
I mean, I don't even rememberthe last time I heard someone
talking about their smartwatch.
Like that was a hot thing just acouple years ago, and everyone
had to have one, and then now noone ever talks about it.
We just know they have it andthey use it, and that's that.
I think AI is gonna be the samething.

(31:34):
Right now it's very prominent.
People are very in your faceabout detecting what's been AI
generated and what hasn't, andand all this kind of stuff.
But eventually it's gonna get tothe point where we everyone just
accepts it, and we just all knowthat pretty much everything is
gonna be AI generated to someextent.

(31:55):
No one brings it up anymore.

SPEAKER_02 (31:57):
Yeah.
That's a good point.
Really good point.
What's one everyday task thoughthat you think AI will quietly
handle without anyone realizing?
Let's take your your groceryordering.
Grocery ordering, okay.
I mean, we all can already seeinside the refrigerator using
cameras, right?

SPEAKER_03 (32:15):
So you're you're expecting a good one.
You're expected, you know, fuelconsumption per week and when
you should refill your car orelectric or whatever.
I think I think back and forththere.

SPEAKER_00 (32:29):
I think soon social media presence will be all AI.
Like it'll just be connectedwith your phone and with your
shop.
I'm just gonna say it.

SPEAKER_02 (32:39):
I hope social media, I hope social media goes away.

SPEAKER_00 (32:44):
I mean, I think AI is just gonna start posting for
you and just updating everyoneabout where you're at and what
you're eating and how life isgoing.
It'll just start uploadingpictures from your phone on
there for everyone to see.

SPEAKER_02 (32:57):
Social media, one word comes to mind when I think
about social media, and that'sthe word division.
It has created so much divisionin our world just because it's
giving everybody a microphone.
And I feel like I feel like wheneverybody has a microphone,
nobody's gonna agree onanything, and it creates
division.
And I'm not just talkingpolitics, I'm talking

(33:19):
everything.

SPEAKER_03 (33:20):
No, that's very true.

SPEAKER_02 (33:21):
So the one thing I that comes to mind for me is uh
home energy.
Home energy.
I mean, we already have NESthermostats, we're already kind
of getting smarter with thatsort of thing.
People are deploying solarpanels, but you know, AI can
will continually um uh adjustyour thermostat, your lighting,

(33:43):
and your appliance schedules,you know, based on weather
forecasts, people in the house,energy prices.

SPEAKER_00 (33:52):
Maybe even your mood.

SPEAKER_02 (33:54):
Yeah, your mood too.
I mean, um, I mean, instead ofthinking you should turn off the
lights, AI will already havedimmed them when you left the
room, you know, so you're notforgetting that currently, like
my my daughter, and she maylisten to this, I don't care.
You know, she's been on theshow, uh um, won her basketball

(34:15):
game last night, 30 to 12.
I was very proud of those girls.
They did such a fantastic job.
But um, she leaves everymorning.
She leaves the lights and fansin her room on every day when
she goes to school.
It doesn't matter how many timesI tell her, turn that stuff off.
So I had to, I had to put smartswitches and smart plugs in her

(34:39):
room just so it would shuteverything off, knowing she'd be
at school, like after sheleaves.
That all that stuff shuts offautomatically because I got
tired of turning it off.
Uh, predictive maintenance isanother thing that comes into
mind with that.
I mean, I forget to pour bleachdown the drain for my AC and
stuff like that.

(35:00):
I mean, it'll detect uh maybedetect early signs of appliance
issues.
Cars.
Cars, schedule repairs beforeyou even know something's wrong.
Yep.
Um, and then of course, syncingwith your cal calendar and your
habits, warming the house beforeyou wake up, cooling it when

(35:20):
you're I mean, it's alreadydoing that.

SPEAKER_03 (35:22):
Yeah, but the rental car we brought up here will
actually tell you you're comingto a toll plaza.

SPEAKER_00 (35:29):
That's cool.
I'd like to see AI integrationwith finances, like having it
automatically pay my bills andalso understand budget
restraints and plan, you know,groceries, all that, everything
automatically.
So it just kind of gives mewhatever substance you can.

(35:51):
It's where it's going to.

SPEAKER_03 (35:52):
There's a lot of the budgeting stuff already.

SPEAKER_02 (35:55):
So what so what's the first thing your personal AI
agent would take off your platetomorrow if it could?

SPEAKER_03 (36:07):
Anybody?
Question.

SPEAKER_01 (36:08):
Come on, guys.

SPEAKER_03 (36:09):
I mean, I've got a there's a few that pop to mind.
One, all the day-to-day uhreplies to email or okay, okay.

SPEAKER_02 (36:18):
Let's stop you right there.
Managing your inbox.
Yep.
That's the easy go-to.
That should be the first thingeverybody because why?
Because the volume.
Correct.
Right?
I get so many emails everysingle day.
When I get up in the morning, myfirst hour is spent with a cup
of coffee and going throughemails every single flipping

(36:38):
day.

SPEAKER_03 (36:39):
And give you a report of what you should,
here's what you should look attoday, you know.

SPEAKER_02 (36:43):
I wanted to summarize my long emails.
I don't want to read a book bycertain people that send me
super Tim knows what I'm talkingabout, super long emails.
I want it to summarize that andjust get to the point.
Auto-prioritizing the importantstuff, putting it at the top,
drafting quick responses for mebased on what it knows, you

(37:05):
know, how it knows I like torespond to things.
Exactly.

SPEAKER_00 (37:09):
Well, for me, it's not emails, but like text
messages and Facebook messages.
This people send me messages allthe time, and I am the worst
person at responding back.
I sometimes I don't respond intwo or three weeks because I get
a lot of messages where peoplejust like send me reels to

(37:30):
watch, but they don't actuallysay anything.
So I never even open it becausethere's you know, it's nothing
important, there's nothingpersonal.
You reply to me.
Yeah, but it's all it's allabout work.
You don't just text me to ask mehow you know the band's going.

SPEAKER_01 (37:44):
Sometimes I do.

SPEAKER_03 (37:49):
How's the band going?
I'm gonna go see them.

SPEAKER_00 (37:51):
I'm going to see him in a couple weeks.
We practiced last night.
We're in the middle of recordinga brand new song, um, and we got
a show in two weeks.
Yeah, and what am I gonna dowhen I'm at your show?
Gonna get drunk and mosh.
That's not what did I tell youthe other night?
What am I gonna do at your show?
You're gonna stand at the frontof the stage and fanboy.

SPEAKER_02 (38:13):
And fanboy.
That's not what I said.
I told him I'm gonna heckle him.
There's a difference betweenfanboy and heckling.
Come on, man.
Um, so uh are are you gonnatrust your AI agent more than
humans in five years?

SPEAKER_03 (38:27):
I think it'll become to that, yes.

SPEAKER_02 (38:29):
Oh, oh, not the answer I was thinking.

SPEAKER_03 (38:32):
I I think that the paradigm of Skynet is always
watching you will dissolve, eventhough James Cameron did his
best to try to make people dolike that in the 80s.
I think that parent will willslowly dissolve and that will
become the norm.

SPEAKER_02 (38:48):
You know what, you know what makes me laugh is some
famous guy once said you won'tneed more than 640K in your
computer.
Do you remember who that guy wasand when he said it?

SPEAKER_03 (39:00):
I don't remember the toll.

SPEAKER_02 (39:01):
I think that was Bill Gates.
It was Bill Gates, and it wasprobably back in the early 80s.

SPEAKER_03 (39:06):
I was gonna say jobs, but then it's maybe no, it
was 640K.

SPEAKER_02 (39:09):
That would have maybe been late 80s, early 90s.
You won't need more than 640K.
But that was before anybodyenvisioned what we're seeing
now.

SPEAKER_03 (39:20):
The size of machines you need to power all this stuff
will get smaller and smallerover time goes by.

SPEAKER_02 (39:25):
So, Edge, you brought up a good point um
earlier when you were talkingabout stuff.
You were talking about uh Ithink it was related to AI
ethics.
So the biggest thing, and youknow, I I was bashing on social
media, I would love for it to beregulated.
It's not, I don't care.
You know, they're anywhere youjust have to follow the money.
You just follow the money, andit's never gonna change.

(39:46):
It's the truth.
But AI ethics and regulation isgoing to evolve faster, I think,
than any uh AI is gonna evolvefaster than any previous tech.
I think we know that.
But the regulation's going tofollow with it.
So, what's the biggest ethicalissue with AI we still won't
have solved in five years?

(40:08):
And that's a tough question, butI mean, because we're trying to
see into the future.
Um, what do you think it's gonnabe?

SPEAKER_03 (40:15):
I'm half and half.
There's already stories ofpeople talking about how to
commit deadly acts or somethinglike that, and AI was telling
them on one of the chat GPTmodels.
So I'm half and half thinkingthat they will get through that
or they will let it to let it gothrough.
I I don't know.
I think there's a lot of thingsthat they could talk about and

(40:35):
change, but again, it depends onhow and how it goes in the next
few before you can make ajudgment in five.

SPEAKER_00 (40:44):
Um I don't think they're gonna solve the deep
fake issue.
There you go.

SPEAKER_03 (40:48):
Now that's there you go good point.
That's the one that's an awesomeone that that yeah.

unknown (40:51):
Yeah.

SPEAKER_00 (40:52):
So get into it.
Get into it, Edge.
So I mean They've been doing agood job with you know adding
the like banners across that saythat this this has been AI
generated.
And I mean that might help, butthere's not going to be stopping
it.
People are going to do deep fakevideos, whether it's about

(41:12):
pornography or politics orterrorism or propaganda or
anything like that.
And it's it's at the point rightnow where it's good enough to
question whether something isreal or whether something is AI
generated.
And I think that's gonna be thebattle is for the next couple of

(41:35):
years is trying to figure outwhat's real news and what's fake
news.
Not fake news like you know,conservative, but yeah, what
what is real and what is fake.

SPEAKER_02 (41:43):
I think I'm gonna go out on the edge here and talk
about something that'suncomfortable.
Um but you know, we already weexperience societal inequalities
across a lot of stuff, right?
And AI systems learn fromhistorical data.

(42:05):
So when you have societalsocietal inequalities that go
back hundreds and hundreds, youknow, hundreds of years, and AI
is learning from historicaldata, that means that hiring
tools, uh credit scoringsystems, facial recognition, so
can perpetuate discrimination,right, against marginalized

(42:30):
groups.
So bias hides behind the facadeof technological neutrality,
right?
Correct.
So unlike human decisions, Ithink AI decisions, think about
it.
AI decisions occur in black boxmodels, right?
Correct.
Right.
So it's gonna make it hard todetect or explain unfair

(42:55):
outcomes, and you're alreadyseeing, I forget what the
percentage of differentialbetween with facial recognition,
where it identifies what uhCaucasians um, you know, versus
uh African Americans and and andother races, you know, it again,

(43:18):
again, our world is tilted alittle bit because of a uh not a
little bit.
It's still it's still you know,there's a margin there.
And you know, I'm hoping theyget it right.
I'm hoping they get it right.
But I think, you know, and and Ithink one day we're gonna solve
this stupidity, but I think thatoverall in the near future, and

(43:43):
when I say near future, fiveyears, I I think that we're
still gonna have theseinequalities, and I think AI
might exasperate them.

SPEAKER_03 (43:51):
Well, look at all the stuff on TikTok.
If you ever look at anything atanything, 90% of it's AI.
There's a ton.

SPEAKER_01 (43:59):
Edge, anything to add?

SPEAKER_00 (44:02):
I mean, I I would assume we're not too far away
from the days where AI justtakes over all of human
resources, and you just show upto work one day and you've got a
new employee because AI hiredthem.
It detected that you had a ashortage or a need for more hour
coverage, and boom, you've got anew employee.

(44:24):
It already did the interviewsand vetted them with you know
their resume and all that kindof stuff, and that's that.

SPEAKER_02 (44:32):
All right, before we ask Jimmy his five quick
questions, and these questionsdon't have one-word answers,
it's probably gonna be asentence or two, but I'm going
to fire away five questions foryou and urge you to answer right
away.
Before we do that, Edge, what'sour last brewski?

SPEAKER_00 (44:52):
All right, so our last beer that we have is the
Gulf Coast Blonde Ale from Doc'sHop Shop, which unfortunately is
no longer with us anymore.
They ended up closing down acouple months back.
Uh, but this was the HometownHero right here in Pensacola.
It's bright, easy drinking, andjust blonde enough to get

(45:15):
underestimated.

SPEAKER_02 (45:19):
That beer is blonder than a brunette.
And that was not AI written, andit was funny.
Did you like it, Mr.
Jimmy?

SPEAKER_03 (45:31):
That was great.

SPEAKER_02 (45:34):
All right, here go our questions.
Ladies and gentlemen, I'm gonnafire these away at Mr.
Jimmy Guest, and we're gonna seehow quick he can respond and
what crazy answers he's gonnagive us.
What's your wildest, but stillslightly believable AI
prediction for 2030?

SPEAKER_03 (45:51):
The wildest and straight for 2030.

SPEAKER_02 (45:55):
And the next question is no, go ahead.

SPEAKER_03 (45:58):
Flying cars.

SPEAKER_02 (45:59):
Flying cars.
Will AI become the world's bestbartender?
And what drink do you think itwill invent first?

SPEAKER_03 (46:07):
The flavored, your choose your flavored sangria.
Wow.

SPEAKER_02 (46:19):
Yeah, we might need to bring a little bit more
testosterone into this group.
Do you think AR glasses willfinally look like normal
glasses, or are we destined tolook like cyborg librarians?
Normal glasses.
Could you see smart appliancesnegotiating purchases on your
behalf, like your fridgehaggling with Walmart's AI?

(46:41):
Yes.

SPEAKER_03 (46:43):
I you can add a sentence if you know.
I mean, it's it's a straight upanswer.
I mean, yes, I believe that itwill eventually be go back and
forth and try and negotiateprices.
That's very possible.

SPEAKER_02 (46:55):
What's the dumbest AI product you think will
somehow become wildly popular?

SPEAKER_03 (47:00):
A dumbest AI product.
I'd have to think about thatone.
That's not really, I mean.
Hairspray.
Choices of hairspray.

SPEAKER_02 (47:11):
I was going on the I thought you were gonna say sex
bot, but no.
All right.
What's one way AI will make lifebetter and one way it will make
life weirder?

SPEAKER_03 (47:25):
It'll get more productivity and more things
done in our life.
But the weirdness may come from,depending on how it evaluates
five years, of how well as asociety we embrace it.

SPEAKER_02 (47:37):
Awesome.
Jimmy pros, cheers and gooddrinking.
Uh I want to thank you forcoming on the show.
You've been great.

SPEAKER_03 (47:49):
That's always a pleasure.

SPEAKER_02 (47:50):
Edge, thank you for producing this show.

SPEAKER_03 (47:52):
Yep.

SPEAKER_00 (47:53):
Anytime.

SPEAKER_02 (47:54):
And ladies and gentlemen, I want to thank
Digital Boardwalk for sponsoringour show.
And stay tuned uh for our nextshow, which we're gonna have a
wildly crazy character on theshow coming soon.
Thank you again for joiningNerds on Tap.

(48:15):
Cheers, my fellow nerds and beerlovers.
Stay tuned for more Nerds onTap.
Oh, and one more thing.
Help us spread the nerdy loveand the love for grape brews by
sharing this podcast with yourfriends, colleagues, and fellow
beer enthusiasts.

(48:36):
Let's build a community thatembraces curiosity, innovation,
and the enjoyment of a cold one.
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