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February 5, 2025 27 mins

About Sonia Narvaez: Sonia Narvaez is an Operations Strategist with a passion for designing business systems that empower altruistic entrepreneurs and business leaders to achieve greater impact. As a first-generation Latina in the U.S. holding both Bachelor's and Master's Degrees in Public Health, she has uniquely merged her background in Public Health with her expertise in Operations. In 2017, Sonia founded Socially Passionate Consulting, which later evolved into Operation QOL. Operation QOL partners with visionaries to streamline and optimize businesses, providing the systems and tools needed to eliminate overwhelm, maximize efficiency, and allow business owners to focus on their Zone of Genius. 


In this episode, Ryan and Sonia Narvaez discuss:

  • The crucial role of operations and business health
  • Navigating the complex landscape of business operations and management
  • The importance of establishing effective business systems and operations
  • Balancing operations and creativity


Key Takeaways:

  • As a fractional COO and operations strategist, Sonia provides a holistic, integrative view of her clients' business health, ensuring that all aspects, from systems to people, align with a clear vision for streamlined and efficient growth.
  • Through a comprehensive operations audit and hands-on implementation, Sonia helps business owners bridge the gap between their vision and the practical realities of their operations, ensuring sustainable success and avoiding wasted resources.
  • Establishing structured operations frees business owners, allowing them to regain peace of mind, personal time, and the ability to focus on what truly matters.
  • Successful CEOs prioritize their expertise, vision, and leadership, recognizing the importance of efficient operations and financial management to scale their businesses and adapt to change.


"A lot of business owners believe, let me put that on the back burner, let me focus on operations even though it's not my skill set, even though it's not my strength. And in reality, they're spending 10 times as much energy doing that, wasting 10 times as much money and time doing that than just handing it over." — Sonia Narvaez

Connect with Sonia Narvaez:  

Email: sonia@operationqol.com

Website: https://www.operationqol.com/

LinkedIn: https://www.linkedin.com/in/sonia-narvaez/

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