Why Leaders Fail to Inspire (And How to Fix It), Ep.69

Leadership is not about authority—it’s about connection. Yet too many leaders unintentionally create environments where employees feel unheard, undervalued, and unmotivated. In this episode of No Limits Leadership, I sat down with Jen Halpern, founder of Soft Sell Coaching, to discuss how leaders can foster trust, build engagement, and balance high expectations with authentic connection. Whether you lead a sales team, an executive board, or an entire company, the key to success is simple: listen, engage, and invest in your people.

Key Takeaways:

• The Birth of Soft Sell Coaching – Jen’s journey from corporate burnout to purpose-driven coaching.
• The Truth About Leadership & Sales – Why the traditional "hard sell" approach is outdated and how trust, connection, and humanizing sales lead to long-term success.
• Great Bosses vs. Toxic Bosses – Jen’s personal experiences with inspiring vs. destructive leadership and the lessons learned.
• The Balance of Compassion & Standards – How great leaders can be assertive without being authoritarian and hold their teams accountable while fostering a culture of trust.
• Breaking the Myth of Sales Leadership – Why promoting top sales reps into management without proper training sets them up for failure.
• Motivation Beyond Money – Understanding what truly drives sales professionals and why leaders need to check in regularly to keep their teams engaged.

Jen also shares practical exercises to help leaders build self-awareness, stronger connections, and more intentional leadership habits—including an unexpected (but powerful) fork-in-hand challenge!

If you’re a leader looking to develop high-performing teams without sacrificing humanity, this episode is packed with actionable insights to help you transform the way you lead and sell.

🎧 Listen now and learn how to create a leadership style that blends impact, authenticity, and results.

Keywords

leadership, compassionate selling, sales coaching, corporate culture, trust in leadership, motivation, leadership development, sales teams, authentic leadership, personal growth

 

Chapters

00:00 Introduction to Compassionate Leadership

02:30 The Birth of Soft Cell Coaching

04:10 Navigating Corporate Culture and Personal Growth

05:59 The Impact of Leadership Styles

10:28 Setting Standards and Expectations

13:37 Balancing Compassion and Assertiveness in Leadership

21:49 The Importance of Asking Questions

27:14 Building Trust in Leadership

32:36 The Need for Leadership Development

36:55 Legacy and Impact in Leadership