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April 28, 2025 20 mins

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In the final episode of the 'No Silver Spoons' insurance education series, host Sarah Beth Herman discusses the challenges and solutions for navigating dental insurance in 2025. The unpredictable year has seen subtle policy changes, shifting reimbursement models, and increased claim complexity. Sarah emphasizes the importance of thorough verification, smart claim submissions, and structured follow-ups to avoid costly mistakes. She provides actionable advice on building a robust verification system, educating patients, and streamlining the billing process. The episode also covers the importance of understanding non-standard policy clauses and offers tips for effective patient communication. Leaders are encouraged to build scalable systems and ensure their team is well-trained. Sarah's guidance aims to empower dental professionals to handle insurance confidently and achieve smoother operations.

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