Gauging a Nonprofit's Readiness for Salesforce With Watt Hamlett

Watt Hamlett is the Founder and Principal of Watt Hamlett Consulting, offering strategic guidance and innovative solutions to organizations seeking to enhance their impact. Watt brings over 20 years of experience in the nonprofit sector, specializing in CRM, mission management, and constituent engagement. Before founding his consulting firm, Watt held senior leadership positions in various organizations, where he honed his expertise in strategic planning, organizational development, and program evaluation. Beyond his entrepreneurial endeavors, Watt has authored the Nonprofit Guide to Choosing a Salesforce Consulting Partner and the Salesforce.org Consulting Partner Landscape Report. He also contributes to SalesforceBen.com and speaks at podcasts, webinars, user groups, and conferences, including the inaugural Dreamin’ In Color conference in 2022.

In this episode…

In today's digital landscape, the foundational aspects of web development remain crucial for nonprofits aiming to enhance their online presence and operational efficiency. One significant step in this journey is determining the readiness for a Salesforce implementation project. What key indicators are involved in identifying whether a nonprofit is prepared for such an undertaking?

Salesforce executive and consultant Watt Hamlett’s approach to assessing a nonprofit's readiness begins with a comprehensive needs assessment focusing on organizational identity, challenges, and goals. This thorough evaluation helps determine if the nonprofit clearly understands its mission and the specific problems it aims to address through Salesforce. By assessing these factors, nonprofits can evaluate their readiness for a Salesforce implementation project, ensuring they are equipped to maximize the benefits of this powerful tool and make a meaningful impact in their communities.

In this episode of the Nonprofit Thrive podcast, Ben Freda welcomes Watt Hamlett, Founder and Principal of Watt Hamlett Consulting, to discuss gauging a nonprofit's readiness for Salesforce. Drawing on his extensive experience, Watt addresses common challenges nonprofits encounter when considering Salesforce as a CRM solution. He underscores the importance of having a clear organizational identity, being prepared to embrace change, and strategically planning for software implementation.