Steve Merchant is a veterinarian-turned entrepreneur, co-founder of Pet Doctors (a roll-up of 30+ clinics generating NZD $30–40 million in revenue), founder of a nationwide vet nurse academy and the IndieVets, and now CEO of ClinicWise, an AI-powered “digital vet nurse” platform live in nine countries.
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https://www.youtube.com/@NotesFromTheExecutivePodcast
Time Stamps
00:00 Intro
02:15 Why you need to listen to the episode till the end
3:30 The start of Steve Merchants Journey
05:00 Decision making in business - buying my first practice
09:15 How Steve Merchant launched Pet Doctors
11:35 The best decision Steve Merchant has made in Pet Doctors
12:55 The worst decision Steve Merchant has made in Pet Doctors
17:15 The trend Steve Merchant spotted that made him millions
26:40 How Steve Merchant marketed Pet Doctors to scale
37:55 A real bad mistake and what it taught Steve Merchant
43:35 How many pet doctor clinics were there in total?
45:30 How do you spend time on your business to grow it?
47:55 The value of NZ Pet Doctors before it was sold?
48:30 How to spot an opportunity that makes an extra $5000 a year in 5min
54:00 How to stay competitive as a brand to buy into through brand awareness
56:12 AI agent startup - AI vet nurse agent nz
01:09:57 What does the future hold with AI agents
Follow Steve: @stevemerchantFollow me: linkin.bio/minaamso
Episode Sponsor ▶️ www.podcastguest.co.nz
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