NSCHBC Edge Podcast

NSCHBC Edge Podcast

Leading the way in the business of medicine


May 9, 2023 38 mins

In today’s world of marketing, the healthcare provider is sometimes overlooked.

Have you asked these questions?

  • What is it about Google that is important to know in the healthcare space?
  • What does SEO presence mean and can anything alter those algorithms?
  • How can a medical or dental practice be sure they are being found in the right space but also the most positive light?

In this month’s NSCHBC Edge podcast, Marketing Consultan...

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Is your staff suffering from spring fever? And how can you motivate the “keepers” with the nationwide landscape of staffing shortages?

In this episode, Terry Fletcher is joined by healthcare consultant and fellow NSCHBC member Merikay Hunt to discuss the employer-employee relationship, and how to keep the staff you not only want, but also need.

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On this episode of the NSCHBC Edge Podcast, Terry welcomes NSCHBC member and Certified Healthcare Business Consultant, Jackie Coult, who doubles as an SME in practice and revenue cycle transparency and negotiations.

Physicians: we have your back! Jackie shares her expertise on how to set gross charges, and what the best practice methods are for setting rates so revenue isn’t lost. 

The hosts also discuss how practices and providers s...

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This month on the NSCHBC Edge Podcast, Terry welcomes a new member, Healthcare Consultant Christine Hall, to discuss the importance of Compliance Programs, Policies, and Accountability for actions in a physician’s practice.

They discuss how to start the process of implementing a Compliance Program, and what departments need to have clear rules and best practice policies to be successful. Don’t forget the ACA and OIG state clearly th...

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Terry welcomes back, our own “compliance guy” and NSCHBC member, Sean Weiss, to discuss the last-ditch regulatory add of CFR 42, on self-reporting, and the proposed changes to the 60-day rule for Medicare. 

This means that if you find an overpayment from a federal payer, what is your responsibility to identify it, return it, and what is the timeline? 

Terry and Sean discuss the ins and outs of this process and the importance of being...

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December 13, 2022 32 mins

In this episode of the NSCHBC Edge podcast, Terry welcomes back Healthcare attorney and NSHCBC member Amanda Waesch Esq, to discuss the Single Audit Requirements, for providers and recipients that spent $750,000 or more in federal funds, including Provider Relief Fund (PRF) payments.

There is some confusion on who has to report, when and why. Amanda and Terry try and clear up this confusion, and give you the tools and cited referenc...

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What is PE? At its core, PE is an alternative investment class consisting of capital that is not listed on a public exchange. 

PE is comprised of funds and investors that directly invest in private companies. Most PE firms invest in companies and then look to sell their stake in 3 to 5 years for a substantial profit. 

So how does this translate to the Healthcare field with Medical and Dental practices being courted daily by PE invest...

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How much does the average physician retire with? When is too soon to start planning? What age does a physician usually retire? Did the pandemic change the retirement mindset? Are physicians retiring early due to financial readiness or burnout? Traditional 401(K)s? Pensions? IRA's? What is the right fit for a physician and/or dentist?

Listen to this edition of the NSCHBC Edge podcast for all of the answers to these important questio...

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September 13, 2022 42 mins

Many practices will hire coders for coding jobs or billers for the billing department, relatives or newbies for the front desk, or hire from within to fill RCM positions in Medical and Dental Practices. 

But when mistakes are made, or updates are not realized, the RCM suffers. 

Host, and Healthcare Coding and Reimbursement Consultant, Terry Fletcher, joins fellow NSCHBC Member and industry expert, David Zetter of Zetter Healthcare, t...

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In this edition of the NSCHBC Edge Podcast, Terry Fletcher invites NSHCBC members Vinod Sankaran and Misty Haralson for an RCM Round table discussion.

Hear fellow healthcare consultants in the RCM space discuss physician and dental practice pain points and how to be efficient in your Revenue Cycle Management efforts. 

Join us for this important discussion focusing on verifying eligibility, billing errors, denial management, and IT.

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This edition of the NSCHBC Edge Podcast targets Physician Practice Valuations. 

Are you asking yourself: "Is it time to sell my practice?", "How do I get started?", or "How long will it take to sell my practice?"

If so, you’ve come to the right place! Terry Fletcher, along with fellow NSCHBC member and certified valuation consultant Alex Nechay, CVA CHBC, will be talking about knowing when it is the right time, the process of valuati...

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In this month's NSCHBC Edge Podcast, Terry dives into the ASC (Ambulatory Surgery Center) and OBL (Office Base Lab) start-ups and what the market is telling us now when it comes to giving patients options when having their procedures and surgeries.

As we all know hospital costs have risen and continue to do so, so what are the pros and cons and options for physicians when considering opening an ASC? What are the Costs? What are the ...

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Can Behavioral Health and Mental Health services be integrated into all specialty practices? Or are they limited to General Practice, Family Practice, Internal Medicine, Psychology Practices, or Psychiatric Practices?

In this episode of the NSCHBC Edge Podcast Terry welcomes back Adam Middleton, SME, to talk about this topic.

The hosts also discuss how to look at financials and staffing for the Behavioral Health specialty.

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To date, there has been a swing toward physicians becoming employed by hospitals. Initially, joining an academic medical center or hospital system can be a great start for physicians coming out of training. But we NEED private practice providers. 

Private practice, as we know it, will progressively evolve with new restrictions as we see the consolidation of practices under equity buyout models. 

Talking about this is Terry Fletcher a...

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This important and timely episode of the NSCHBC Edge Podcast focuses on Provider Relief Funding, plus all of the money spent over the past year during the COVID-19 pandemic to assist physicians, dentists, and hospitals. 

Are you ready for TAX season? Chris Hundt CPA joins Terry Fletcher to discuss all things Provider Relief Funding.

It’s time to make sure you've met reporting deadlines, and have documentation of COVID losses, expense...

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February 8, 2022 41 mins

Back in 2010, the OIG and HHS established a Medicare self-referral disclosure protocol (SRDP) that sets forth a process enabling providers of services and suppliers to self-disclose actual or potential violations of the physician self-referral statute. 

Along with self-referrals, CMS published a final rule for the reporting and returning of overpayments that fall under the SRDP protocols. 

In this episode of the Edge Podcast, Terry F...

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Welcome to the first NSCHBC Edge Podcast of the new year. Terry Fletcher is joined by Maureen Uy of Associated Marketing, to explore the topic of social media for medical and dental practices. 

What is necessary to make sure you are on top of the information highway? 

A social media platform can generate both good and bad reactions, but it can also help you grow your patient population.

The hosts share their insights on what content t...

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In this episode of the NSCHBC Edge Podcast Terry Fletcher welcomes fellow NSCHBC Member and Consultant Sean Weiss to discuss compliance plans for physician practices.

Having a compliance program in place to address detected offenses and take corrective action is necessary with the advent of the Omnibus vaccine mandates, OSHA regulations for safety, and the OIG's requirement for Medicare and Medicaid providers.

It is imperative practi...

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November 9, 2021 39 mins

Nearly two years into the current pandemic, Telehealth continues to make headlines.

In the latest episode of the NSCHBC Edge Podcast, Terry Fletcher chats with healthcare consultant David Zetter, CHBC, of Zetter Healthcare, about a number of topics. 

Among those discussed include 1135 Waivers still in place, Patient Consents that have expired, Audio and Video Encounters, and the CARES Act. The hosts also mention individual states tha...

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In this episode of the NSCHBC Edge podcast, host Terry Fletcher is joined by NSCHBC member and healthcare attorney Amanda Waesch. 

They discuss the "realities" of HIPAA and what it means in terms of your privacy and rights. For example, can anyone ask you if you're vaccinated? And do you have to reply?

This leads to a polarizing discussion of COVID-19 Vaccine Mandates. Is this legal to enforce? Why this virus and not others? And...

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