Case Management

Join Janelle McSwiggin, MS, RN and Chelsea Strawn, RN, CCM as she reveals the ins and outs of Case Management.

Chelsea reviews the minimum requirements to enter the field, what her days look like, and how to get started in case management, even if you don’t meet all the typical requirements.

Here’s what you’ll learn in this episode:

- The day-to-day responsibilities of case managers in workers' compensation.

- A breakdown of field vs. telephonic case management

- Key personality traits that make a great case manager.

- The subspecialties within workers’ comp

- The role of networking and mentorship

Chelsea was gracious with her time and went into detail about how to break into this tight-knit industry.

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Chelsea Strawn is the AVP of Case Management, a Certified Case Manager, and a Registered Nurse with a background in orthopedics. With a deep passion for improving the workers' compensation industry, Chelsea leads teams that provide exceptional care for injured workers.

Chelsea is also the Founder of Christians In Comp, a LinkedIn group that connects Christian professionals within the workers' compensation community, offering support through networking, prayer groups, and remote studies. She is a firm believer in the power of faith and collaboration in the workplace.

In addition, Chelsea founded LightHouse Comp Consulting, a firm dedicated to enhancing the efficiency of workers' compensation management for healthcare providers. LightHouse offers a range of services from social media management to educational support, helping providers streamline processes and deliver top-tier care to injured workers.

Chelsea is also the founder of LightHouse Career Services where where she helps workers' compensation professionals and newcomers advance their careers, providing coaching and guidance to navigate their growth within the industry.

As a military spouse, Chelsea brings a unique perspective on resilience, adaptability, and service, principles that shape both her professional and personal life. She’s passionate about driving positive change in the workers' compensation industry, uplifting others through faith, and fostering strong communities.

Join Chelsea as she discusses the intersection of faith, leadership, and innovation in the workers' compensation field.

Connect with Chelsea on LinkedIn on her personal and company page.

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