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April 15, 2025 30 mins

Failed organizational changes can cost you more than just time and money. In our latest episode, we're joined by Shantera Chatman, a seasoned consultant renowned for her expertise in change management and organizational culture. She's collaborated with major organizations like NASA, Toyota, Lexus, and UNICEF, helping them navigate complex transitions and ensure new initiatives truly take root.    

If you're a leader, manager, or business owner guiding teams through change, you'll want to listen. Together we explore why successful change demands more than just new tools and how to master the human side of implementation. We also discuss key strategies for effective change, including: 

  • Driving user adoption and engagement with new systems.    
  • Developing strategic communications that resonate with diverse audiences.    
  • Harnessing cultural awareness for better organizational alignment.    
  • Recognizing how personal "Mind Shifts" influence leadership.    
  • Integrating technology like AI while maintaining the human connection.    

Get ready for actionable insights to lead change more effectively! 


linkedin.com/in/shanterachatman 

linkedin.com/in/PowHerConsulting

instagram.com/ShanteraChatman 

About Your Host

DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.

Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive.

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DCA Virtual Business Support website.

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