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November 18, 2025 20 mins

Off The Tools is officially back — and we’re not messing about.

After five years, hundreds of thousands of downloads, and coaching tradesmen all over the UK, it’s time for a full relaunch. A bigger mission. A stronger team. And a hell of a lot more impact.

In this episode, Wayne brings the listeners up to speed on the evolution of Off The Tools — and then drops the big news:

Andrew Jones (TwinSun Heating) is now officially joining as Lead Coach and Co-Host.

Andy went from zero customers to a systemised, outsourced heating business in under three years, and he’s now bringing that same no-excuses, action-first mindset into Off The Tools.

Inside this relaunch episode:

  • Why Off The Tools has outgrown what it started as

  • Why trades businesses are falling behind — and how to fix it

  • What Andy brings to the table (and why he doesn’t take prisoners)

  • The new coaching structure, new tiers, new retreats, and the invite-only elite mastermind

  • What’s coming up on the podcast: pricing, software, outsourcing, AI, systems, growth, and real unfiltered talk

  • How listeners can directly send questions for Wayne & Andy to answer on future episodes

This is the start of Season 2 — bigger, sharper, and built to help more tradesmen get off the tools and into the life they actually want.

Got a question for the lads?
📧 wayne@offthetools.co.uk
📧 andy@offthetools.co.uk

Let’s get to work.

Mark as Played
Transcript

Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:13):
Welcome back to the Off the Tools podcast.
Yes, I know it's been a while. That's the main reason for this
podcast today actually, because firstly, I want to just say a
massive thank you to everybody that has downloaded, subscribed,
listened over the last sort of four to five years that I've

(00:34):
been doing this podcast. It has been an amazing journey.
I've got to meet and speak to people from all walks of life,
from multi millionaires to startup businesses.
It has been absolutely fantastic.
So thank you. You without you guys listening

(00:55):
on the other side or watching, obviously the show doesn't do
anything. So that's the first message I
want to say today is just a massive, massive thank you to
all of you. The second important thing that
I want to talk about today is today marks a relaunch of not
just Off the Tools podcast, but Off the Tools as a brand.

(01:16):
Off the Tools over the last fiveyears, five to six years has
gone so far beyond whatever whatI ever dreamt it would be.
It started off as a bit of a hobby project, I just enjoyed
talking, I enjoyed helping people and it's now turned into

(01:38):
one of the UK's leading businesscoaching support system building
companies in the UK. So again, I'm hugely grateful I
get to do what I love every single day, working with
tradesmen all over the UK, helping them build a business
and build a life that they want.So we're relaunching it because

(02:02):
we're still working on how it was five years ago and times
have changed. There is a massive, massive
need, even more so now than everfor what we do off the tools.
So as part of the relaunch, anyone that has been a keen
listener will have listened to the last two episodes with
Andrew Jones from Twin Sun Heating.

(02:25):
He has been probably my stand out student over the last few
years and it was a no brainer tobring him into the business as a
partner. So Andy is now going to be
joining the team as one of the coaches.
He's going to be helping me helptradesmen all over the UK.

(02:45):
So please everybody, can we welcome Andrew Jones, lead coach
at Off the tools. How you doing Andy?
I'm. Good mate, how are you?
I'm very, very well mate, very well.
Obviously wrapping the wrapping the gear as always.
Unfortunately I've got the ball.I've got Starbucks coffee so,
but I have got my hat on. So anyone that hasn't listened

(03:12):
to the two big long episodes before this, Andy, just
introduce yourself to to the listeners.
I'm sure most will know who you are, but obviously we will be
getting new listeners. So yeah, just tell us a little
bit about who you are and what you're bringing to off the tools
now. So yeah, I'll try and condense
the last couple of episodes downthat kind of went into depth

(03:35):
about my background or my journey, if you will.
So gas engineer 12 years, spent some time out of the game for a
couple of years which doing a different business, got some
training in business and it was actually in the property sector.

(03:56):
And the stand out thing for me for that couple of things.
One was the mindset of people inthere when it comes to money
playing with big numbers. And the other thing was a big
use of systems, software, outsourcing, etcetera.
So we made a decision to start abusiness and take the same

(04:18):
approach, but to what's arguablythe most behind business sector
in in the UK, probably in the world, but especially in the UK,
which is the trade business. Too much scrap paper on the
dashboard in the van, all that sort of thing.
And then grew a business at quite some pace, obviously with

(04:38):
your gardens as well over it's about two and three quarter
years now and I've grown that and outsourced it.
And then obviously what we came to realise between us is that
the way I've grown it, the speed, it's grown to a level

(05:01):
where it takes most guys the conventional way without
coaching maybe 20 years to get to that point.
And then obviously things have snowballed from that.
On top of that, I've outsourced that business now.
So there's a, you know, there's a team in the office got a lot
of software running and that hasthen allowed me to get more
involved with off the tools. And then obviously what we

(05:22):
found, there's a lot of guys will come in to me or you
individually because of our opposing skill sets on certain
things and it's just seemed likethe logical thing to do.
Yeah, yeah, no, it definitely did.
And I, I'm super excited not notonly from, you know, obviously

(05:46):
the biggest thing that you did was, was take action, you know.
So you are a shining example to the the lads that are currently
in the group, but you're also a shining example to those sitting
on the side listening in or watching this.
So for me, it was a no brainer to to bring you in to the
business because you've walked the walk now you know, you've

(06:08):
been through where a lot of guysare.
For anyone that hasn't listened,Andy started basically from
zero. I think he had like 15
customers. When he comes, when he comes off
the tools sort of two, 2 1/2 years ago or whenever it was.
And since that day, he's listened, he's learnt not just

(06:28):
from me, do you know from other guys in the group, from other
sources. But most importantly, he's taken
action. And anyone that is already in
off the Tools will know that Andy is a bit more of the firmer
hand of between me and him. You know, so Andy is going to
be, if you do decide to ever work with us or you, you get
involved with off the Tools, you, you'll see this side of

(06:50):
Andy. He doesn't take any prisoners.
And I I feel that that is a muchneeded bit of an accountability
that the group and the tools as a whole needed.
How important is taking action to you, Andy?
Yeah, so glad you've raised the point.
Obviously that's that's a personal achievement for me.

(07:11):
The fact that it was a net, virtually net zero.
So that time as a tradesman, thegas engineer time was actually
spent working for emergency boiler breakdown companies.
So it wasn't really that I've had a pre-existing business, it
was all subcontracting work, well paid.

(07:31):
Admittedly it produced a comfortable life, well paid, but
it came out sacrifice of going out various hours etcetera.
So yeah, I didn't actually have a pre-existing customer base and
the guys that are looking to elevate themselves that already
have that are almost in a much stronger position.
But to somewhat answer your question a bit more, this is a

(07:53):
very slow moving industry, both the industry itself and the
nature of a customer facing physical interaction business
where you're you or one of your engineers needs to go out on
site and do some work. As a result, you need to take
the utmost action fast as possible constantly moving

(08:15):
forward. Otherwise it's going to take so
long to get to where you want toget to that you're going to
going to waste so many years mulling over things, taking your
time. So even though I mentioned I've
got to where some let's take 20 years to get to in 2 1/2 years,
to me that's still not very fastfrom a business perspective.

(08:36):
If you had an online business, whatever that might be, you
could scale in, you know, a yearto have two out of seven
business or maybe even less timethan that.
So operating in a slow industry,it has to be action all the
time. Constant, constant action.

(08:57):
Not spending time or wondering if we do that or I'll tell you
what, I'll do that after winter or I'll maybe next year I'll do
that and there's too much waiting around.
I think that's where my hand comes from and it's not it comes
from a good place because I wantto see people succeed anyway.
Another reason obviously why I've come to where I am enough

(09:19):
the tools, but I know myself that I don't want people to look
back and think I wish I'd done that a bit sooner.
And that's what most guys in thegroup who've reached a stronger
position tend to say, that I wish I'd done that sooner.
Like the it's like having an admin person, for example.

(09:40):
That's one of the probably the biggest step forward you can
make in a trade business to remove all that waypoint from
sole trader, even if it's just your wife or your mum or a
sister, whatever it might be. That is the biggest step forward
were to just relieve that pressure off you.
But so many guys hang on for that.

(10:02):
Maybe not yet, maybe not yet. And yeah, so, yeah, action
salutes solves most things is a common phrase said in in the
personal development space. And it is true.
It is very, very true, yeah. Definitely.
Yeah. So well, first, just again, just
welcome Andy. So Andy is now officially part

(10:24):
of off the tools. He is part of the the team.
He's now the Co host of this podcast.
So it's not just little old Wayne sitting here on his own
all the time now. So we're super excited to to
sort of really kick start this. And obviously the time of year
is, if you're listening to this as we launch it, you know, we're
just heading to the end of 2025 with the new year coming up.

(10:48):
We thought this was about the right sort of time to really,
really push down, get our message out to the world.
But what way, what are we going to be doing, Andy?
What are some of the things thatwe're going to be trying to help
and support people with over thenext few sessions?
So just to go back a little bit to what you said before about

(11:11):
the, the change in the dynamic now that there's two of us, I
think ultimately that's, that's going to be the big shift moving
forward is. And again, when you're out on
the tools, same thing applies. 2heads are always better than
one. So again, we've got the same
beliefs, but different angles onthat perhaps and different we,

(11:35):
we, we're remarkably similar Army, but we have different ways
of doing things. So there's going to be so on top
of that, there's also then just greater capacity to do more
things. So rather than operating on that
standard coaching level that we've done previously, there's

(11:56):
now multiple levels of coaching available to people.
So some people might not quite like the group structures or
some people might thrive in the group structures.
And so we've got obviously we can we have more capacity for
the 1 to 1 stuff. There's also more sharing the
load I would say. So we have for the lads on the

(12:21):
middle tail, that's called it ofour coaching.
We have a coaching and accountability section sessions,
sorry, every Friday morning, which again, just leading on
from what what you were saying Wayne, about taking that action
being so important. It's easy to get the advice and
get the coaching, but if you're not being held accountable, then

(12:43):
you're not doing anything with it.
So that's an important one. And then we've found we've had
really, really good feedback from retreats in the past,
haven't we? So what what we've done, for
those that have missed it on previous conversations, we run a
2 day mastermind and retreat next year.
It'll be done every quarter and it will be structured around the

(13:06):
philosophies that we teach enough, the tools.
And that is basically a full dayof mastermind in a, a relaxed
classroom setting, let's call it.
And then in the evening we do some, let's say pushing the
boundaries a little bit. So we'll do some of the ice bath
stuff, do some breath work and then have some some social time

(13:30):
as well. And we'll have a meal together
and and log fire kind of thing and just network.
But in a relaxed kind of settingreally among peers, it can be a
lonely game for a lot of the lads that are out on the tools
on their own and it's a nice opportunity for stuff like that.
So we got really, really good feedback from that.
So that's going to be a big focus for next year.

(13:54):
And then we I'm trying to think what else we will be launching
an elite level mastermind as well next year, which will be an
invite only one and that's for guys who really, really want to
hit those not only the numbers but elevate their business.

(14:15):
So some guys might be doing wellalready, but and maybe a bit too
dragged into the business. So they might already be doing 7
figures, multiple 7 figures, butthey feel like they're working
seven days a week kind of thing.And that'll be about moving that
business forward. So you're not so intrinsically
involved in it. So outsourcing and scaling and

(14:37):
systems automations and things like that.
Yeah, on, on systems and automations as well.
Bringing Andy in in into the fold is going to help massively
with that as well, because not Iobviously we we currently, you
know, we help people with service mate, we help people
with Sal's Lion. Andy is the Wiz kid on a

(14:59):
software called Quotient. So we now sort of added that
into the arsenal of things that we do.
We can do websites, but by having two of us on the team now
it has just opened up the capacity.
You know, I ran at pretty much full capacity for four years
and, and just sort of been stuckat that level.

(15:20):
So I, I'm super excited to sort of get that next wave of people,
get those, those people that areout there that need our help,
need our support in not just thecoaching, but in the systems
automation side of things as well.
What about the podcast? Where are we going to go with
the podcast? So this is like a live
discussion between me and Andy. Obviously we have briefly

(15:41):
discussed it, but should we, should we share a little bit
about our plans for for what we're going to be doing on on
the show? Yeah, so we're going to do some
and this probably handy for the time of year when a lot of lads
are out in the vans a lot more and they've got some time to to
kill when they're driving. But we're going to do a bit of a
mixture of long form and short form, but we're going to really

(16:02):
target, let's call it the hot topics.
So you know, pricing, what you know, software like you've just
mentioned what software to use were to use it, when to use it.
AI, we've, we've got a session planned on AI.
So that's going to be an interesting one.

(16:25):
Growth outsourcing. I was just saying I think that's
one of my one of my strengths again, which is outsourcing and
scaling that team so that you know, you know, there's lads
that love being on the tools. We've got lads in the group that
still have been on the tools. They've grown a business so they
don't have to do anything else. But beyond the tools, we've got

(16:46):
lads who want to do that. We've got lads who want to be
off the tools completely in the back end because that's, that's
where the skill set is. So we've got, not only have we
got the COB strategies that we're teaching off the tools
anyway, we've got some additional podcasts on what I

(17:06):
would refer to as hot topics really.
So things that are getting askedin the group pricing.
Again, this is to just go back to what Wayne was saying before
and the reason you're saying I, I, I'm a firmer hand pricing is
one of the things I'm a firmer hand on.
So I strongly believe probably every single tradesman in the UK

(17:33):
is under charging for what they are worth.
And because of that I am always striving to to teach the lads to
always push the pricing. So we've got, I'm not got too
much into it now. We've got a full, full session
on that. So it's tied in terms, in terms

(17:55):
of the more value you bring, themore you need to charge.
And I think a lot of guys in this industry get too caught up
on the the work carried out on site being the value and in its
entirety. I'm not looking at the bigger
picture. I would argue that that work
carried on I. Can't wait for that one.
There's a Yeah, there's a lot tolot to dive into that isn't

(18:18):
there? One thing that I'm going to
spring on Andy now, because it'sjust something that I was meant
to tell him about before but haven't.
I also want to make it very, very clear to everybody watching
or listening that you can ask questions.
OK, So yes, you're not sitting in the room, but you can message
me or Andy, you know, e-mail us.So our e-mail address is

(18:41):
niceandsimpleitseitherandy@offthetools.co.ukor wayne@offthetools.co.uk.
Drop us an e-mail, ask us questions because as we progress
with these sessions, I want to bring in the listeners, you
know, questions at the end of sessions to make sure that we
are directly helping people, notonly just sort of helping in

(19:04):
general. I want I want people to reach
out, ask questions and then me and Andy can work through those
questions, you know, as session as we build out the more
sessions. So please don't just watch or
listen silently. Be part of it, participate in it
and you will get better value. You will also get some support
from me and Andy as well as as part of that.

(19:26):
So, yeah, e-mail or message us on socials just for that point.
OK, Andy, so this was only ever going to be one of the short
sort of discussions. Is there anything else you want
to say to the to to the audiencethat are watching and listening
before we close off for the day?No, just echoing what you're
saying then obviously this podcast needs to be fuelled by

(19:50):
what what people want to hear about.
There's always lots of questionsin any business, but especially
in a trade related business where there's so many nuances
and variables. Hit us with the questions and we
will build the podcasts around the questions and the answers.

(20:11):
All right, all right, excellent.Well, here is the end of the new
episode 1, so I'm going to have to segment it into season 2, I
guess, because all my other previous episodes have been
classed as season 1. And here's to the first of many,
Andy. Cheers mate.
Let's go.
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