Andrew Young is the General Manager Sales for TTC Tour Brands Oceania, and the only person we know that performs a demanding industry role while living and helping out as the only son on a working farm.
That topic is worthy of a podcast all by itself, but the reason for asking Andy to join us on this occasion was to talk about travel industry sales.
We were also joined by Karen Macmillan, Director Australia, New Zealand & South Pacific for Hong Kong Tourism Board.
A sales 'nerd', as he puts it himself, Andy tells us how 'consultative selling' has taken over as the method to educate agents to promote and explain diverse touring options to their clientele.
A changed industry landscape of less agents and advisors in visible locations around Australia presents a challenge for their suppliers, who must promote to consumers and also educate agents on the potential demand in their local area.
It's a fascinating discussion and we welcome your feedback on the points raised.
Also, for the first and possibly only time, we take an industry person OFF notice.
______
Our series sponsor is Numinous Luxury Travel Representation. More info is available at https://www.numinousltr.com/
And we're proud to partner with Hong Kong Tourism Board to raise awareness of the magic of Hong Kong. Their website is here: https://www.discoverhongkong.com/anz/index.html
____
NUMINOUS MOMENTS PRIZE DETAILS
We want to know what your NUMINOUS MOMENTS are, and by doing so you’ll go into the draw to win an amazing prize courtesy of Numinous Luxury Travel Representation. Listen to our special Bonus Episode to discover what a Numinous Moment is.
Final entry date is 30th June 2024, and visit https://www.travelcommunityhub.com/latest/numinous/ for terms, conditions and instructions.
____________________
Offloaded is a Travel Community Hub production. More info is available at www.travelcommunityhub.com
Contact us via offloaded@travelcommunityhub.com, or via LinkedIn below.
LinkedIn Details:
Andy Young, GM Sales TTC Tour Brand - https://www.linkedin.com/in/andrew-young-09b9a735/
Karen MacMillan - Director Australia, New Zealand & South Pacific for Hong Kong Tourism Board- https://www.linkedin.com/in/karen-macmillan-96711918/
Richard Taylor - https://www.linkedin.com/in/richard-taylor-tch
AC Jones - https://www.linkedin.com/in/ann-catherine-jones-158b3260/
...and Chris Finesa, Editor and Producer - https://www.linkedin.com/in/chris-finesa-490637300/
Bye!
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
My Favorite Murder with Karen Kilgariff and Georgia Hardstark
My Favorite Murder is a true crime comedy podcast hosted by Karen Kilgariff and Georgia Hardstark. Each week, Karen and Georgia share compelling true crimes and hometown stories from friends and listeners. Since MFM launched in January of 2016, Karen and Georgia have shared their lifelong interest in true crime and have covered stories of infamous serial killers like the Night Stalker, mysterious cold cases, captivating cults, incredible survivor stories and important events from history like the Tulsa race massacre of 1921. My Favorite Murder is part of the Exactly Right podcast network that provides a platform for bold, creative voices to bring to life provocative, entertaining and relatable stories for audiences everywhere. The Exactly Right roster of podcasts covers a variety of topics including historic true crime, comedic interviews and news, science, pop culture and more. Podcasts on the network include Buried Bones with Kate Winkler Dawson and Paul Holes, That's Messed Up: An SVU Podcast, This Podcast Will Kill You, Bananas and more.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com