The Changing Future of Case Management

What is case management, what is the changing future of case management, and why does Family Promise of Spokane use case management in their programs?

Hosted by Emma Hughes (Outreach and Recruitment Director) and Joe Ader (Executive Director) of Family Promise of Spokane

Guest: Chris Harbert (Family Services Assistant Director)

Terms and Links referenced in this episode:

Case Management

Case Management is a dynamic process that assesses, plans, implements, coordinates, monitors, and evaluates to improve outcomes, experiences, and value.

The practice of case management is professional and collaborative, occurring in a variety of settings where medical care, mental health care, and social supports are delivered. Services are facilitated by diverse disciplines in conjunction with the care recipient and their support system.

Eligibility rules- Answers what type of aid a person can access, and when they can do so

On the Corner of Homelessness & Data

https://open.spotify.com/episode/4qoBgjnJPS987fgXZ9K0kh?si=f42550fd3ce042d9

Housing First- Housing First is an approach that prioritizes providing permanent housing to people experiencing homelessness, thus ending their homelessness and serving as a platform from which they can pursue personal goals and improve their quality of life. 

https://endhomelessness.org/resource/housing-first/

Housing Ready-  People experiencing homelessness were required to first participate in and graduate from short-term residential and treatment programs before obtaining permanent housing.  In the linear approach, permanent housing was offered only after a person experiencing homelessness could demonstrate that they were “ready” for housing.

Housing Only- An approach where housing is provided without any additional support services

R.A.F.T.- Rapid Access Funding Tool

Permanent Supportive Services: (current definition) non-time-limited housing for persons with disabling conditions who have experienced homelessness or risk of homelessness and are offered voluntary supportive services aimed at assisting the client in maintaining the terms of their lease agreement.

DSHS- Department of Social and Health Services: https://www.dshs.wa.gov/

RFTA- Request for Tenancy Approval