This week, inspired by a powerful group discussion assembled by Dave Foy, I took to the microphone to reflect on my journey in the automotive industry. While I’ve been fortunate to work alongside supportive leaders who mentored and shaped my career, not every experience has been smooth.
In this episode, I share a few memorable stories of moments when customers pushed back—those challenging encounters that taught me just as much as the positive ones. These are the real stories from the service drive that so many of us can relate to.
Tune in for a candid, behind-the-scenes look at life in fixed ops!
Host:
Cindy Lawrence
713.299.2435
Cindy@OnTheDriveTraining.com
AtYourServcie-Drive.com
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