In this new "podcast within a podcast", I'll be speaking to executive product leaders from the UK's biggest companies as well as up-and-coming stars of the future. I'll be digging into how they approach product management within their organisations, how they approached the leap into executive product leadership and trying to get some deep insights into how they view product management practices and culture. If you're a CPO and would like to come on, drop me a line! Or, forward this episode to your CPO and tell them you want them to come on 🙂
About the EpisodeIn this episode, I speak with Maud Larpent, Chief Product Officer at Treatwell, the largest hair and beauty booking platform in Europe which works with 75,000 salons across 15 countries. Maud started out working at Reuters, before moving into product leadership at TripAdvisor and Expedia and onwards to Treatwell.
We cover a lot, including:
- All about Treatwell and how it's more than just a booking app
- How Treatwell balances B2B and B2C needs, and why the B2B side is central to delivering a great consumer experience
- Structuring product at Treatwell: team size, "three-in-a-box" model, and balancing tech ownership with customer problems
- How B2C product teams can stay motivated and aligned in a surprisingly sales-led organisation
- The importance of being honest about your product maturity when hiring, and hiring people who want to help you get better
- Making the transition to leadership: letting go of needing all the answers and learning to lead through others
- Balancing strategic and tactical involvement, and making sure you encourage teams to solve problems instead of blindly executing executive ideas
- Why Treatwell is a great place for product people: meaningful challenges, international teams, and a mission to support entrepreneurs
Check out Treatwell's website: https://www.treatwell.co.uk/, or their careers page: https://apply.workable.com/treatwell/.
Connect with MaudYou can connect with Maud on LinkedIn: https://www.linkedin.com/in/maud-larpent/.
Popular Podcasts
CrimeLess: Hillbilly Heist
It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.