One Next Step: Management Tips & Tools for Small Business Owners

One Next Step: Management Tips & Tools for Small Business Owners

It’s time to run your business – and stop letting it run you. One Next Step, hosted by BELAY CEO and author Tricia Sciortino and Lisa Zeeveld, CFO and COO, is the most practical business podcast in the world. It provides tangible takeaways and actionable insights for listeners every week so leaders can affect change in their business immediately. Because after working with thousands of entrepreneurs, executives, and organizations, powerhouse virtual staffing company BELAY has the real-world business knowledge to help real-life leaders get more done and see more results. World-renown guests like Daymond John and Michael Hyatt join Tricia and Lisa weekly to share the small steps, experiences, coaching and resources that have helped them propel their businesses and lead with confidence. For podcast show notes and additional resources on business growth for the business owner, visit OneNextStepPodcast.com

Episodes

August 3, 2021 35 min

In this special episode, our very own Amy Appleton, Director of Marketing at BELAY, sits down with Wes Gay, the Chief Guide at Wayfinder. Wes is a certified StoryBrand guide who helps brands use the power of story to create a clear and compelling message for their employees and customers.

He’ll show you why story matters – and how by leveraging the right words you can grow your business and attract the right people. By implementin...

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Successful leaders want to make a profit, but they also want to be good to their people. Joining us for this episode is Joel Manby, the former CEO, and director of SeaWorld Parks and Entertainment, and the author of the popular book Love Works. Joel was also featured on CBS’ hit show, Undercover Boss, where he made an impact on the show’s 18 million viewers by demonstrating the beauty of servant leadership.

Joel is going to share ...

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Is bookkeeping really that important? The short answer: Yes!

The long answer? Well, you’ll just have to listen to this special episode in which guest host Amy Appleton, BELAY’s Director of Marketing, sits down to talk with Jen Barden, BELAY’s Director of Finance.

They’ll share specifics on what business owners should tackle first when approaching new processes or utilizing people to help them with their finances. You’ll learn the i...

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Your spouse will eventually feel the ups and downs of your business — whether you work together as co-owners or whether your spouse is completely uninvolved in the day-to-day. So how can you make sure your spouse is involved in your business in a healthy way?

In today’s episode, Lisa talks with O.L. and Sway Buckley, hosts of the super-popular MarriedPreneur Life podcast, about how to properly engage your spouse in your business. ...

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Today’s business leaders are pulled in lots of different directions as they lead organizations navigating rapid change, meet the demands of home, and experience pressure to be all things to all people. Transformative leaders lead from their center instead of their circumstances so they can work from a place of calm, clarity, and conviction.

In today’s episode, we’re joined by Amy Balog, the CEO of Connextion Point, who has worked ...

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We all know 2020 had a profound impact on businesses across America, and nonprofits were no different. With resources tight and fundraising down, how can nonprofits have a positive outlook on the future? What can they be doing now to ensure they’ll still be making an impact on the causes they’re passionate about a decade from now?

Bob Rodgers, the CEO of Street Grace, joins us on this episode to talk about this important subject. ...

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With more and more companies permanently or temporarily going remote, leaders are having to find new ways to adjust to being involved and productive with their teams.

So, whether you’re new to this whole remote work thing or a seasoned veteran, how can you make sure your employees are productive without being all in their business. In other words, how can you be a good leader without micromanaging? Tricia and LZ will talk about th...

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In this special edition of One Next Step, we’re celebrating the 50th episode of the podcast by sharing a few highlights from some of our most popular episodes. We have had so many great episodes, so it was hard to narrow it down but we picked a few favorites.

You’ll hear from Daymond John from Shark Tank, Michael Hyatt, Megan Hyatt Miller, Colleen Stanley, and the founders of BELAY, Bryan and Shannon Miles, as they talk about topi...

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June 8, 2021 23 min

Now that most corporate work or traditional desk jobs have shifted to remote positions, the myths of remote work have evolved from the 1990s mindset of questioning if it was effective to an extreme focus on constant availability, which is equally dangerous.

In this episode, Lisa and Tricia will address the new myths of remote work, especially for those leading organizations, so leaders can lead well remotely without burning out pe...

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What’s the one thing a good leader can’t live without? An assistant!

In today's episode, we’re taking a deep dive into making the most of a virtual assistant – everything from gaining trust, building a relationship, practicing good communication, and more.

Joining us will be Katie Lantukh and her virtual assistant, Ari Adler, to share their insights from working together for the last year. Katie is the CEO of Murphy Marketing...

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After years of mastering productivity and leadership in a shared office environment, many successful leaders have been forced to work and lead from home over the last year. Some have decided they personally miss the office and hate working from home.

In this masterclass episode, Tricia and LZ acknowledge that working from home isn’t for everyone. They’ll diagnose why someone may not like it and help customize a personal work envir...

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Can you afford an executive assistant?

The real question is: Can you afford not to have one? As a leader, most of us are moving a hundred miles a minute, going through the day at a blistering pace, with phone calls, meetings and important decisions every hour.

Some entrepreneurs just getting started might consider having an executive assistant as an unnecessary luxury. But our guest today, Jason Pond – the CEO at Grizzly Broadban...

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“Should I franchise?”

It’s a question all successful business owners think about at some point. But a lot needs to happen before you take that first step: What type of factors should be in place before deciding to franchise, and how can you know if franchising is the right move for you?

Today we’ll talk with Tom DuFore, the CEO of Big Sky Franchise Team, where he supports and consults with Big Sky Franchise Team’s clients on thei...

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The market always evolves. While the pandemic has created additional financial pressure for most businesses, it also rendered some business models obsolete or struggling to hold on while serving a shrinking market. 

In this episode, we’ll talk about how to navigate a significant loss in revenue so your business can survive and soon return to the place where it thrives.

Welcome to episode 44 of One Next Step.

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Business leaders say finding great people is one of their most common challenges. And even when they’re able to hire great people, leaders often don’t know how to keep and continue developing them.

Joining us today to talk about this topic is Mrs. Dee Ann Turner. She spent 33 years at Chick-fil-A, Inc. as the Vice President of Talent. The company’s first female officer, she was instrumental in building and growing Chick-fil-A’s we...

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As leaders, we often spend lots of time identifying a great candidate yet we overlook our responsibility to equip them. Finding a great person is half the battle. An unequipped employee will cost you more time, money, and stress.

In this episode, we are joined again by Krisha Buehler, BELAY’s VP of Human Resources. She’ll talk with us about how you can successfully onboard employees so they consistently and quickly add value to yo...

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As leaders, few decisions carry a price as hefty as hiring the wrong person. It costs us time, money, productivity, morale, and, in extreme cases, relationships with clients and team members.

In this week’s episode, we’re going to discuss this issue with Krisha Buehler, BELAY’s VP of Human Resources. She’ll share a few tips on how you can more effectively identify the right people, avoid the wrong people, and safeguard your compan...

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Does fun in the workplace really matter? Absolutely! 

In this masterclass episode of One Next Step, Tricia and Lisa talk about the ins and outs of creating a fun company culture – and why creating one matters. The truth is, building a positive and fun company culture is one of the best and easiest ways to recruit new talent and keep your current talent feeling fulfilled and dedicated to your mission.

Welcome to episode 40 of One Ne...

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As leaders, we surprisingly struggle to pick the right people for our teams, which leaves us disappointed, frustrated and asking if we’ll ever get the help we need to grow our organization. In this episode, we’ll discuss this issue with Brooke Cecil, BELAY’s Director of Client Relations.

Brooke and her team oversee our client experience, and a big part of their role is matching more than one thousand executive assistants, bookkeep...

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March 23, 2021 24 min

One of the most simple — yet hardest — ways to enjoy work and get more fulfillment in life is learning how to say “no.” But the demands on your time, combined with the sense of responsibility you feel for your customers, team members, and family, might often compel you to say “yes” to every request and stretch yourself thin as you attempt to support everyone well.

In this episode, we’ll talk about how leaders can say “no” – and, i...

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