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October 5, 2025 47 mins

Ever feel like your clinic is missing out on enquiries that should’ve turned into bookings?

In our latest podcast episode, we sit down with Wouter Slettenhaar, VP of Sales at Crisalix and CEO of ChatPatient, to talk about how AI Patient Coordinators are transforming the way clinics convert leads into loyal patients.

 

Wouter shares real-world insights on:

  • How AI Patient Coordinators work (and save clinics time & money)
  • The two key success factors for high-converting chat interactions
  • The top 3 questions patients ask before booking
  • How to handle the “How much does it cost?” question effectively
  • Whether charging for consultations helps or hurts bookings
  • Actionable strategies to improve lead-to-patient conversion using smart automation

If you’re running a busy clinic and want to convert more enquiries without adding more staff, this is a must-listen!

🔗 Links & Resources:

 

All of the details and much more is available in the full podcast,

We hope you enjoy the podcast! 

And if you liked this episode and you want to stay updated on the latest strategies to grow and scale your practice, subscribe to our Podcast Channel and you will never miss a beat!

Thanks for listening to the show and downloading these show notes to further help your understanding of the podcast and the material contained within.

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The Online Marketing For Doctors podcast is designed to help you, the motivated healthcare practitioner, to implement clever effective marketing ideas that you can use to GROW and SCALE your practice into the empire it deserves to be. 

Our podcast not only inspires you but provides clear steps for rapid, profitable action. 

If you found this podcast interesting, please share it with your contacts and subscribe to our channel so we can send you notifications of our latest releases. 

We’d also love to hear from you about the topics that are important to you! What do you want to learn more about? We’ve created a small 1-minute survey to help us learn more about the topics that matter to our healthcare professionals.

And if you’d like to be one of our guests on the show, we’d love to hear from you. Please fill out this form so we can contact you to organise you getting onto the show.

 

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⚠️ Disclaimer:

Now remember, while these marketing tips are based on our 13+ years in the medical and healthcare industries, make sure that you follow the health laws and regulations in your country. You may need to tweak your strategy to remain compliant with the law.

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