Welcome to Leveraging Operations in Leadership, the podcast that helps leaders build high‑performing teams by bridging the gap between leadership development and operational excellence. In each episode, we'll dive deep into operational strategies and tactics designed to help you create a high-performance environment. From effective planning and streamlined processes to robust leadership development, we'll cover everything you need to know to inspire and manage your team with confidence. Our mission is to equip you with the tools and insights necessary to avoid burnout while fostering a culture of excellence and innovation. Whether you're a first-time manager or a seasoned leader looking to sharpen your skills, this podcast is your go-to resource for mastering the art of team leadership. Join us on this journey to elevate your leadership game and achieve outstanding results with your team.
Struggling with decision-making as a leader?
In this episode, I introduce the CLEAR Decision-Making Framework — a practical, step-by-step tool to help leaders make confident, timely, and effective decisions.
Time to make better decisions, faster.
Tired of feeling stuck between upper leadership and your team?
The Leadership Shift Coaching helps mid-level leaders lead with clarity, influence outcomes, and build teams tha...
Pressure doesn’t have to break you—it can build you.
In this episode, I share why resilience is non-negotiable for leaders, the dangers of leading without it, and practical mindset shifts that will help you bounce back stronger.
You’ll learn how to turn pressure into power and lead your team with clarity, steadiness, and confidence in uncertain times.
Tired of feeling stuck between upper leadership and your team?
Is your team full of capable people but still struggling to work as one?
Do you find yourself constantly stepping in to fix miscommunication or put out fires?
In this episode of Leveraging Operations in Leadership, we break down why cohesive teams are the true performance advantage—and how to build one from the inside out.
Looking for a safe space to learn, grow, and connect with other leaders like you? Join us for...
Tired of feeling stuck between upper leadership and your team?
The Leadership Shift Coaching helps mid-level leaders lead with clarity, influence outcomes, and build teams that thrive without burning out. https://go.cignalpartners.com/leadershipshift
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Are you constantly busy but never feel like you're actually leading?
You're not alone; many managers and small business leaders are stuck juggling execution, team issues, and strategic goals… without a clear system to manage it all.
In this episode of Leveraging Operations in Leadership, we walk through the P.A.C.E. Framework — a time management system built specifically for leaders who are feeling overwh...
Managing a team isn’t just about getting the work done—it’s about leading people, and people come with personalities, preferences, and past experiences. In this Ask Me Anything episode of Leveraging Operations in Leadership, we’re diving into two of the most pressing leadership questions:
Whether you’re a...
So, you got promoted — now what?
If you’ve stepped into a leadership role and thought, “Why didn’t anyone prepare me for this?” - you’re not alone. In fact, research shows that 60% of new leaders fail within their first 18 months. Not because they’re not capable, but because they weren’t equipped.
In this episode of Leveraging Operations in Leadership, we’re digging into what really happens after the promotion. Because ...
Burnout doesn’t care how talented or dedicated you are, and for many leaders, it creeps in quietly.
In this Leadership Unfiltered episode, I share the raw truth of leading while completely drained — emotionally, physically, and mentally. I reached a breaking point where I resigned without a safety net and cried myself to sleep under the weight of leading a team while trying to keep it together at home.
You’ll walk away ...
In this episode, Tonya breaks down the five key mindset shifts that help leaders escape this validation trap and instead focus on generating real impact and team growth. Discover why trust outweighs likability, how effective delegation and boundaries fuel team performance, and why openly communicating your wins is essential for advancement. Whether you’re a new manager or an experienced leader ready to level up, these...
Are the leadership beliefs you’ve always heard actually sabotaging your success?
In today’s episode, we dig into five persistent leadership myths that sound true, but could be limiting your growth and your team’s performance.
Discover why needing all the answers, proving yourself, glorifying busyness, saying yes to everything, and doing it all yourself are outdated habits, and learn practical strategies to replace them...
Is your team constantly spinning its wheels? Do you find yourself answering the same questions over and over again?
In this episode, Tonya D. Harrison uncovers a simple but powerful shift that could transform how your team works: Standard Operating Procedures. SOPs aren’t just for massive companies – they’re one of the most underrated tools for clarity, consistency, and scaling with confidence.
Tune in to learn how the ...
Is your leadership reactive or intentional? In this episode, we unpack the often-missed but powerful tool of reflection and how it transforms your leadership from managing crises to operating with clarity and purpose. You’ll discover five practical self-assessment techniques – from structured feedback tools to mentor debriefs and weekly retrospectives – that elevate both personal and team performance.
Ready to shift fr...
Feeling caught in the "messy middle" of team leadership? Dive into this episode as we uncover the art of balancing team needs with leadership demands. Discover actionable strategies to align team goals, communicate effectively across all levels, and advocate for your team's needs without overwhelming them.
Get ready to elevate your team's performance! Subscribe to Team Navigator for biweekly insigh...
New to managing a team?
This episode is packed with actionable advice tailored for new leaders.
Join Tonya D. Harrison as she answers common questions, from making time for one-on-one meetings to managing former peers, and offers practical tips on strategic delegation.
Tired of feeling stuck between upper leadership and your team?
The Leadership Shift Coaching helps mid-level leaders lead with clarity, influence ...
Are you ready to transform your team’s performance? Dive into today’s episode as we unpack the 5 P's Framework – Principles, People, Performance, Processes and Platforms, and Planning – essential for building and leading exceptional teams.
Whether you're striving to exceed expectations or navigate operational challenges, this episode is packed with actionable insights for leaders at every level.
In ...
Introversion in leadership is a powerful yet underestimated topic, which we explore in today’s episode. Join me as we uncover the myths surrounding introverted leaders and highlight their unique strengths, offering practical strategies for turning perceived limitations into superpowers. Whether you're an introverted leader or managing introverted team members, this episode will provide invaluable insights to help...
Ever felt the sting of being overlooked for a promotion? It's a situation many can relate to, but the real question is: How do you maintain your integrity and drive amidst such a disappointment?
Principles in leadership – it’s a crucial yet often overlooked topic, which we explore in today’s episode. Join me, Tonya D. Harrison as we explore why principles are the backbone of an effective team, how they ...
Unlock the secrets to breaking free from the exhausting cycle of hiring, firing, and rehiring. What if you could transform your team into a stable, high-performing powerhouse? Join me, Tanya D. Harrison, on the Operations Toolbox podcast, as we explore the strategic steps leaders can take to overhaul their hiring processes and build teams that thrive—and last. We dissect the hidden pitfalls that perpetuate turnover, f...
Could your leadership effectiveness be limited by your inability to delegate? Join Tanya D Harrison as she unpacks why over 70% of leaders find delegation challenging and how a shift in mindset can liberate you from control issues and lack of trust. Learn how to view your team as a vital resource to accelerate your goals, rather than a hindrance. This episode promises actionable insights to transform your leadership s...
Can your team achieve more with better planning? Today’s episode of the Operations Toolbox podcast is designed to provide you with the tools and insights to transform high-level business goals into actionable strategies. Join me, Tonya D, as we explore methods to clarify your vision and objectives, ensuring every team member understands and embraces their role in the collective mission. Discover how setting precise, f...
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Football’s funniest family duo — Jason Kelce of the Philadelphia Eagles and Travis Kelce of the Kansas City Chiefs — team up to provide next-level access to life in the league as it unfolds. The two brothers and Super Bowl champions drop weekly insights about the weekly slate of games and share their INSIDE perspectives on trending NFL news and sports headlines. They also endlessly rag on each other as brothers do, chat the latest in pop culture and welcome some very popular and well-known friends to chat with them. Check out new episodes every Wednesday. Follow New Heights on the Wondery App, YouTube or wherever you get your podcasts. You can listen to new episodes early and ad-free, and get exclusive content on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. And join our new membership for a unique fan experience by going to the New Heights YouTube channel now!
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