Welcome to another episode of Out of Patients, where we get real about the absolute circus that is the American healthcare system. If you've ever been trapped in a medical billing nightmare, gaslit by insurance reps, or just generally felt like healthcare is an elaborate game designed to screw you—this one’s for you.
Joining me is the indomitable Deb Gordon, a relentless champion for healthcare consumers, co-founder of Umbra Health Advocacy, and co-director of the Alliance of Professional Health Advocates. She literally wrote the book (The Healthcare Consumer’s Manifesto) on navigating this broken system—and she’s here to help you get unf*cked.
We talk about why the healthcare system is a hot mess, how patient advocacy is (unfortunately) a booming business, and why you shouldn’t have to fight tooth and nail just to get the care you’re entitled to. And yes, there are people you can hire to help you navigate the bureaucratic hellscape of prior authorizations, medical bills, and misdiagnoses. It’s an infuriating conversation—but also wildly empowering.
If you’ve ever thought, Where the hell was this when I needed it?—well, now you know.
RELATED LINKS
- 📖 The Healthcare Consumer’s Manifesto
- 🌍 Umbra Health Advocacy
- 🏛 Alliance of Professional Health Advocates
- ✍️ Deb Gordon on Forbes
- 🔗 Deb Gordon on LinkedIn
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