Navigating Success and Managing Growing Pains

With great success comes even greater challenges. How do you staff appropriately when your consults grow in big numbers? How do you scale your business model to continue to reach the right patients? Our guest on this episode is Teresa Harvey of Transitions Lifecare in Raleigh, NC whose program recently jumped from 300 consults to 800. In this chat, Teresa discusses her bundled payment model, her need for finding and training the right staff, and her desire to expand the program's reach in the community setting. If you have questions about growing, sustaining, and managing a palliative care program, visit www.CAPC.org.