PAWSitive Leadership Podcast

PAWSitive Leadership Podcast

A podcast for everything a Veterinary Manager needs to know to get the job done. We’ve been there and know how hard it is and are here to help by sharing our knowledge and expertise to elevate you! This podcast is for YOU - the veterinary practice manager, supervisor, leader. We want to elevate you by equipping you with relevant content, material, guidelines, instruction, feedback and pro tricks and tips. We will deliver real-life experience, along with our super smart guests, that will get you through the obstacles you are facing today, with some bloopers and blunders along the way, to remind you that you are not alone.

Episodes

July 16, 2025 46 mins

In this episode, Andrea and David sit down with Tom Seeko and CJ Burnett, Co-Founders of Florida Veterinary Advisors, for a deep and practical conversation on financial clarity and independence. They explore the realities behind financial success, the importance of insurance, creating effective financial exit plans, and everything in between.

Tom Seeko is a Certified Exit Planner, Financial Advisor, Best-Selling Author, and Podcast...

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In this episode, Andrea and David sit down with bestselling author, speaker, and award-winning insurance agent, Bill Butler. Bill holds multiple industry certifications, including Certified Insurance Service Representative (CISR), Certified Insurance Counselor (CIC), and Certified Workers Compensation Advisor.

After serving 13 years in the U.S. Army and the Minnesota Army National Guard, Bill transitioned into the insu...

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In this episode, Andrea and David chat with Dr. Dani Rabwin, DVM, founder, owner, and CEO of Ready, Vet, Go! Together, they talk about the importance of mentorship in veterinary medicine, not just in the clinical setting but in critical thinking and mental health aspects as well. Dr. Rabwin's mentorship program has proved to be beneficial not only for newly graduated veterinarians but for the mentors in the program as well, who hav...

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In this episode, Andrea and David chat with Dr. Lauren Jones, Director of Veterinary Medicine at Shepherd Veterinary Software, Practice Owner at Veterinary Hospital of Chester County, Vet Ninja and Happiness Advocate. Dr Jones gave us tips not only on practice software and efficiency, but how to have a fulfilling and happy career. She clarified the keys to finding efficiencies within veterinary software. But she also emp...

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In this episode, Andrea and David chat with Dr. Kelly Cooper, Veterinarian and Owner of Reality Vet Coaching and Consulting. Together they talk about what it means to be a new leader in veterinary medicine and how to tackle some of the difficult tasks that come with that role. Dr. Cooper talks about how keeping a sense of curiosity and partnership in the role will help the new leader thrive.

 

So, grab your coffee or pour a glass o...

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In this episode, Andrea and David chat with Rhys Giannarelli, Veterinary Practice Owner and owner of Innovative Veterinary Management Solutions where he provides veterinary leadership teams with the tools and strategies to get their practice on track  to accomplish their long term goals. Rhys gets candid with how he was able to provide a psychologically safe environment for his team that helps them work together to make decisions t...

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In this episode, Andrea and David chat with Dr. Natalie Fayman DVM, iPEC Certified Professional Coach, Energy Leadership Index Master Practitioner, COR.E Wellbeing Dynamics Specialist, Owner of No Limits Coaching and Recovering Workaholic. Preventing and overcoming burnout in the veterinary field is a daunting task, but Natalie talks about finding the right tools to help those who know they need help but don't know where to start. 

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In this episode, Andrea and David chat with Jennifer McFatter, CVPM, CVBL, SHRM-CP, aPHR, CCFP, FFCP. Jenn is a multi-site certified veterinary practice manager at National Veterinary Associates. Passionate about veterinary medicine and the talented people in the field, Jenn talks about her passion for taking care of the people who take care of the pets and creating and maintaining a positive culture to nurture high-performing vete...

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In this episode, Andrea and David chat with Grace Ursery RVT, CVPM and owner of Vet Money Geek where she provides financial guidance and coaching for the independent owners of veterinary practices. Grace gets into the art of conveying the value in service from the patient visit to capitalizing on inventory management to what it takes to keep the hospital running efficiently. 

 

So, grab your coffee or pour a glass of wine, and join...

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In this episode, Andrea and David chat with Joe Chickerillo, Vice President of Sales with Chckvet, formerly known as Chckup, a fully integrated veterinary business tool that includes online scheduling, client engagement, and analytics. Together, they talk about the changes in the veterinary practice, especially in the way of improving efficiency when scheduling appointments. Taking a deeper dive into the conversation of embracing t...

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In this episode, Andrea and David chat with Paws Time Owner, Connie Gualiano about on hold marketing solutions in the veterinary practice. Being placed on hold to hear Christmas music in July is not as beneficial to the veterinary practice as you may think. Connie speaks from the pet owners perspective on how having concise, relevant information catered specifically for your veterinary practice can provide your clients with valuabl...

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In this episode, Andrea and David bring safety back with Jessica Molina, PHR, CVPM, ARM with Hub International. Bringing it all the way back to identifying the safety risk then creating and implementing training, then assessing staff on potential safety risks within the veterinary field. Opening the robust conversation into how we can be more proactive in preventing workplace injuries.

So, grab your coffee or pour a glass of wine, ...

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In this episode, Andrea and David chat with Dental Diva, Mary Berg BS, RVT, LATG, VTS (Dentistry). Founder of "Beyond the Crown Veterinary Education," Mary gets to the root of training, education and passion behind her work in veterinary medicine. Voted VMX Veterinary Technician of the Year, Mary talks about where her career in veterinary medicine has taken her and how to never say no to an opportunity.

So, grab your coffee or pour...

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In this episode Andrea and David chat with David McCormick, CVA with Simmons and Associates about prepping your practice for sale. David gets in the weeds with how managers can be an intricate part of preparing the practice owners exit strategy and participating in a smooth transition to new ownership.

So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!

 

Guest Links:

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In this episode, Andrea & David interview Mary Mangioi, BA, JD with Veterinary Practice Group at Forchelli Deegan Terrana LLP. Mary talks with us about the importance of having a good relationship with your practice attorney. She explains different types of buying & selling practices, real estate, the importance of employee contracts, DEA compliance, restrictive covenants, and SOPs. 

So, grab yo...

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In this episode, Andrea & David interview Dr. David Bessler, CEO, and David Glattstein, President, the co-owners and founders of Veterinary Emergency Group, or VEG. Bessler & Glattstein talk about what they are doing to shake up veterinary emergency medicine, creating an exciting and rewarding workplace, and helping clients and patients when they need it most. This episode is a great insight into successful entrepreneurship...

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In this episode with Andrea & David, they talk with Nancy Dewitz about Practice Management Software selection for a veterinary practice. Nancy educates us on the importance of selecting the right PMS, the importance and cautions on AI, and third-party software integrations. This is one you won't want to miss! 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Guest Links:

http...

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Join us on this episode of the Pawsitive Leadership Podcast as we sit down with Connie Gualiano, the owner and founder of PawsTime, a company that creates custom and unique on-hold messages for your practice. With 18 years of experience in the message-on-hold industry, Connie brings a wealth of knowledge to the table. We talk about client loyalty, how to solve communication issues between clients and reception, and how on-hold mes...
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Andrea and David are joined by special guest Isaiah Douglass, a financial advisor and expert in bitcoin, to discuss the intersection of cryptocurrency and veterinary practices. As bitcoin and other digital currencies continue to gain popularity, veterinary practices are exploring how they can integrate these technologies into their business models.

Isaiah shares valuable insights and practical tips for veterinary practice owners lo...

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In this episode, Andrea & David talk with Heather Prendergast, RVT, CVPM, SPHR, and the CEO of Synergie Consulting about all things leadership in a veterinary practice, including culture, KPIs, critical goals, and difficult conversations. As an author, technician, leader, manager, presenter, and advocate for our profession, you won't want to miss this one! 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the s...

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