All Episodes

June 28, 2023 23 mins

We’ve got Christophe Martel, CEO and Founder of FOUNT, back on Paychex PULSE, an HR Podcast, talking more about the employee experience. Hear as he and host, Rob Parsons talks about friction management – what it is and how it can positively impact the employee experience at your company.

Topics include:

00:00 – Welcome, Christophe Martel 00:52 – What is employee experience (EX) 02:51 – Why is EX important? 03:59 – The cost of work friction 06:20 – How friction lowers productivity 07:44 – The impact on turnover rates 08:32 – Hyper-focused friction management 11:36 – The role of the HR pro 12:09 – How data and technology tools can help 14:44 – The little things matter 17:05 – How HR teams are thinking differently 22:50 – Wrap up

Find out how to build a remote culture and improve the employee experience at www.paychex.com/articles/human-resources/how-to-build-culture-in-a-remote-team.

Want to learn more about the employee experience? Watch our webinar at www.paychex.com/worx/webinar/what-is-employee-experience.

Find out how to establish a positive employee experience with the right toolset at www.paychex.com/worx/webinar/establishing-positive-employee-experience

Learn more about FOUNT at fount-ex.com or request a demo at hello@fount-ex.com.

DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.

 

Mark as Played

Advertise With Us

Popular Podcasts

Las Culturistas with Matt Rogers and Bowen Yang

Las Culturistas with Matt Rogers and Bowen Yang

Ding dong! Join your culture consultants, Matt Rogers and Bowen Yang, on an unforgettable journey into the beating heart of CULTURE. Alongside sizzling special guests, they GET INTO the hottest pop-culture moments of the day and the formative cultural experiences that turned them into Culturistas. Produced by the Big Money Players Network and iHeartRadio.

Crime Junkie

Crime Junkie

Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.

Stuff You Should Know

Stuff You Should Know

If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.

Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2025 iHeartMedia, Inc.