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December 5, 2023 30 mins

In this episode of the Paychex THRIVE, a Business Podcast, host Gene Marks talks with Thea Ducrow, CEO of Creative AI Leadership Consulting, about the role of artificial intelligence (AI) in human resources (HR) for small businesses.

Learn about the advancement of AI applications, such as ChatGPT and how it can benefit business owners by providing smarter and more professional assistance. Gene and Thea also dive into debunking the extreme views about AI and job loss, and provide insights and education to HR professionals, emphasizing that AI is not a replacement for human judgment, but rather an assistant that enhances productivity and accuracy. Take a listen and learn how small business owners can embrace AI platforms like ChatGPT, which can offer valuable resources, data, and policies, including compliance guidelines, to help streamline business procedures.

Topics Include:

00:00: Episode Preview 01:27: Introduction to Thea Ducrow, CEO of Creative AI Leadership Consulting 02:37: Discussion about ChatGPT's improvements and capabilities 04:31: Concerns and benefits of AI and its influence on jobs 06:45: Practical applications of Chat GPT in business 07:32: The importance and benefits of proper communication with AI systems 09:42: Addressing fears and utilizing AI's potential in HR 12:00: The focus on human connections in HR and the role of AI 15:22: Concerns and adaptation strategies as AI quickly improves 17:45: Keeping up-to-date with new regulations and AI's capabilities 22:39: Addressing privacy concerns in AI policies 26:44: Future expectations from AI 28:35: The impact of AI on jobs and the economy 29:57: Closing remarks & future aspirations

Have a guest or topic you’d like to suggest for the show? Submit your ideas here: https://bit.ly/3kFt4A9.

DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.

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