Now more than ever, having the right CRM platform is essential for your business, especially for those in the home services industry. On this episode of Paychex THRIVE, a Business Podcast, host Gene Marks is talking with the CEO and Co-Founder of Jobber, Sam Pillar. Take a listen to hear what Sam had to say about why and how he started Jobber, why it has become such an important product for the home services category, the user experience, and more.
Topics Include:
00:00 – Episode Preview 00:36 – Welcome, Sam Pillar 02:50 – Background in CRM software 05:08 – Introduction to Jobber 08:57 – The impact of the past year 09:47 – How Jobber raised capital 11:42 – A product for the home services category 13:48 – Transforming the home services category 15:42 – An operations management program 17:59 – How Jobber is changing these businesses 21:19 – The implementation model 22:29 – User experience 24:42 – Customization and software integrations 27:29 – Getting up and running with Jobber 28:48 – The generational transition of business owners 30:05 – An entrepreneurship opportunity 31:39 – Wrap up
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DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
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